Measure the effect of internal trainer development on retention, performance and engagement.
Qualifying Internal Trainers and Building Their Capability
Practical training in internal trainer development, grounded in real cases and applied to your own operation.
Course Overview
Policy on internal trainer development is judged by how it is applied in the difficult cases, not the easy ones. People decide what the people management and development discipline really means by watching who gets promoted. The most reliable predictor of sound the people management and development capability is whether anyone reviews it when nothing has gone wrong. Buying a tool rarely fixes internal trainer development; the underlying capability has to be built internally first. Every module pairs a short input on this aspect of people management and development with structured practice on the participant's own material. The programme takes participants through the people management and development discipline end to end, from framing the problem to closing it out. It is pitched for practitioners with responsibility for internal trainer development, not for observers of it. The course leaves participants able to diagnose weaknesses in the people management and development capability before they become incidents. It ends with a prioritised list of changes to this aspect of people management and development that the participant is prepared to defend internally.
Expected Learning Outcomes
Design the communication that makes internal trainer development understood rather than merely announced.
Build the internal capability for internal trainer development rather than depending on external support indefinitely.
Set the minimum documentation for internal trainer development that is genuinely necessary, and stop there.
Agree the first three actions on internal trainer development that will be taken on returning to work.
Build the evidence base on internal trainer development from data the organisation already collects.
Design a policy on internal trainer development that is fair, lawful and actually usable by line managers.
Who Should Attend
Quality staff verifying that internal trainer development performs as designed.
Reward and compensation staff whose frameworks interact with internal trainer development.
Public sector personnel officers applying internal trainer development within regulation.
Managers in small and medium organisations who own internal trainer development alongside other duties.
Legal and compliance advisers reviewing internal trainer development.
Senior leaders accountable for the culture internal trainer development produces.
Course Modules
Internal trainer development: communication and employee understanding
2 sessions · 8 pointsSession 1Costing internal trainer development honestly, including the cost of inaction
- Identify single points of dependency in internal trainer development and reduce them.
- Define who decides on internal trainer development and who may only recommend.
- Set the review interval for internal trainer development and who attends.
- Assign responsibility for keeping documentation of internal trainer development current.
Session 2The cost of internal trainer development and how to present it
- Check that internal trainer development complies with current labour regulation in every location.
- Build the internal briefing that explains internal trainer development to those affected.
- Plan succession for roles most exposed to internal trainer development.
- Distinguish symptoms from causes when internal trainer development underperforms.
Internal trainer development: exceptions, appeals and difficult cases
2 sessions · 8 pointsSession 1What your existing data already says about internal trainer development
- Test the policy on internal trainer development against three real cases from the past year.
- Verify six months later that changes to internal trainer development have held.
- Decide what will be stopped to create capacity for internal trainer development.
- Compare intended and actual outcomes of internal trainer development honestly.
Session 2The conversation about internal trainer development managers most often avoid
- Agree what will be standardised in internal trainer development and what will not.
- Check that records of internal trainer development answer the questions likely to be asked.
- State the purpose of internal trainer development in one sentence a new manager would understand.
- Pilot changes to internal trainer development in one area before wider rollout.
Internal trainer development: capability across the management line
2 sessions · 8 pointsSession 1Building lasting competence in internal trainer development
- Confirm records relating to internal trainer development meet retention and privacy rules.
- Ask employees what internal trainer development feels like from their side.
- Collect evidence on the present handling of internal trainer development before proposing changes.
- Train line managers on internal trainer development rather than handling every case centrally.
Session 2Applying internal trainer development consistently to the person you like least
- Measure the effect of internal trainer development on retention and performance, not activity.
- Identify the data already collected that bears on internal trainer development.
- Identify where judgement in internal trainer development is legitimate and where it is not.
- Script the difficult conversation internal trainer development requires and rehearse it.
Internal trainer development: cost, benefit and workforce planning
2 sessions · 8 pointsSession 1The decisions in internal trainer development that cannot be delegated
- Review internal trainer development for unintended equity effects across groups.
- Estimate the cost of internal trainer development and the cost of leaving it unchanged.
- Set the consistency check that catches uneven application of internal trainer development.
- Rank the weaknesses in internal trainer development by consequence rather than by ease of fixing.
Session 2Building manager capability in internal trainer development rather than owning it centrally
- Agree the indicators that will show whether internal trainer development is improving.
- Document the reasoning for every exception granted under internal trainer development.
- Benchmark the organisation's internal trainer development against comparable operations.
- Record the rationale for each significant choice made about internal trainer development.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.