The data supporting family medicine and preventive care is usually present but rarely assembled into a decision. Variation in preventive care between shifts and sites is where avoidable harm lives. Sessions alternate between guided analysis of the wider health and pharmaceutical services agenda and supervised application. Buying a tool rarely fixes family medicine and preventive care; the underlying capability has to be built internally first. The content is relevant to those who own this strand of health and pharmaceutical services and to those who are held accountable for its results. Participants take away a working set of documents supporting preventive care, ready to be adapted internally. The programme converts family medicine and preventive care from an area of general awareness into a set of repeatable practices. Mature organisations treat preventive care as a standing capability rather than a project that finishes. It ends with a prioritised list of changes to the practice within health and pharmaceutical services that the participant is prepared to defend internally.
Expected Learning Outcomes
✓
Establish incident and near-miss reporting on family medicine and preventive care that staff trust.
✓
Design escalation for clinical deterioration detected through preventive care.
✓
Protect patient confidentiality and data within family medicine and preventive care.
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Verify that improvements to preventive care have held six months after they were introduced.
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Design a training and briefing approach that sustains competence in family medicine and preventive care.
✓
Control cost per episode within preventive care without shifting risk to patients.
✓
Set the minimum documentation for family medicine and preventive care that is genuinely necessary, and stop there.
Who Should Attend
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Accreditation and compliance officers preparing evidence on family medicine and preventive care.
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Compliance and governance staff whose remit includes preventive care.
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Clinical department heads responsible for family medicine and preventive care.
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Quality staff verifying that preventive care performs as designed.
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Medical directors overseeing clinical governance of family medicine and preventive care.
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Quality and patient safety officers monitoring preventive care.
Course Modules
Open any module to see its sessions and topics.
01
Family medicine and preventive care: infection prevention and patient safety
2 sessions · 8 points
Session 1The decisions in family medicine and preventive care that cannot be delegated
Measure patient experience of family medicine and preventive care and feed it back to the team.
Plan continuity of preventive care during surge and outbreak conditions.
Close out actions on family medicine and preventive care rather than leaving them open indefinitely.
Map the handovers in preventive care between functions and secure them.
Session 2Designing preventive care so it helps rather than obstructs care
Establish what evidence demonstrates family medicine and preventive care is under control.
Check that records of preventive care answer the questions likely to be asked.
Audit family medicine and preventive care by observing practice, not by reading policy.
Verify cold chain and storage conditions for materials used in preventive care.
02
Preventive care: clinical process design and workflow
2 sessions · 8 points
Session 1Investigating an adverse event involving preventive care
Check that family medicine and preventive care still works when volumes rise unexpectedly.
Match staffing levels on preventive care to measured demand across the week.
Agree the smallest change to family medicine and preventive care that would be visibly useful.
Write down the assumptions underpinning the approach to preventive care.
Session 2Making incident reporting on preventive care safe for staff
Confirm licensing and regulatory requirements applying to family medicine and preventive care are met.
Identify infection transmission risks created by preventive care and control them.
Establish who is informed, consulted and accountable in family medicine and preventive care.
Confirm the incident reporting route for preventive care is quick and non-punitive.
03
Preventive care: regulation, licensing and accreditation evidence
2 sessions · 8 points
Session 1Making preventive care work when resources are constrained
Identify where judgement in family medicine and preventive care is legitimate and where it is not.
Identify the data already collected that bears on preventive care.
Anticipate the objections family medicine and preventive care will raise and prepare the answers.
Apply structured root cause analysis to the last adverse event involving preventive care.
Session 2Auditing family medicine and preventive care at the bedside, not in the binder
Build medication safety checks into family medicine and preventive care at the point of highest risk.
Reduce unwarranted variation in preventive care between shifts and sites.
Map the clinical workflow for family medicine and preventive care as it is actually performed.
Decide what will be stopped to create capacity for preventive care.
04
Preventive care: quality indicators and patient outcome
2 sessions · 8 points
Session 1What patients actually experience during preventive care
Distinguish symptoms from causes when family medicine and preventive care underperforms.
Record what was learned when preventive care did not go as planned.
Build the competence framework that supports family medicine and preventive care.
Close the loop: confirm changes to preventive care improved the indicator they targeted.
Session 2Who answers for preventive care, and to whom
Confirm competence and continuing development for staff delivering family medicine and preventive care.
Confirm patient data handled within preventive care meets confidentiality obligations.
Define escalation criteria for deterioration detected through family medicine and preventive care.
Name a single owner for each element of preventive care.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
Workshop or Program Participation
Airport Transfers
Customized Badge
Expert Mentorship (Private Sessions)
Supervision & Secretarial Services
Accredited Certificate of Participation
Complete Training Kit
Coffee Break
Closing Ceremony
Gold Package
At least 3 people
USD1,850
5-night stay in a 5-star hotel
Workshop or Program Participation
Airport Transfers
Customized Badge
Expert Mentorship (Private Sessions)
Supervision & Secretarial Services
Accredited Certificate of Participation
Complete Training Kit
Coffee Break
Closing Ceremony
Complete your registration
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