Apply root cause analysis to adverse events involving electronic prescription systems.
Planning Electronic Prescription Systems
Learn to design, measure and defend your organisation's approach to electronic prescription systems.
Course Overview
Cost pressure and quality expectations on electronic prescription systems are rising at the same time. Variation in this area of health and pharmaceutical services between shifts and sites is where avoidable harm lives. The most reliable predictor of sound this part of health and pharmaceutical services is whether anyone reviews it when nothing has gone wrong. The programme suits teams tackling electronic prescription systems together as readily as individuals attending alone. They gain the ability to sequence improvements to the health and pharmaceutical services discipline in an order their organisation can absorb. The method assumes participants will be challenged on their handling of this aspect of health and pharmaceutical services and prepares them for it. The difficulty is not agreeing that electronic prescription systems matters — it is deciding what to stop doing to make room for it. The programme takes participants through the practice within health and pharmaceutical services end to end, from framing the problem to closing it out. The course ends by identifying what the participant will stop doing to make the wider health and pharmaceutical services agenda sustainable.
Expected Learning Outcomes
Translate policy on electronic prescription systems into procedures that hold up under day-to-day pressure.
Establish escalation routes for electronic prescription systems that work outside normal hours.
Design a process for electronic prescription systems that clinical staff can follow without obstructing care.
Audit electronic prescription systems in practice, not only in policy.
Assess and control infection risk associated with electronic prescription systems.
Set acceptance criteria for electronic prescription systems before work begins rather than after.
Who Should Attend
Managers with direct responsibility for electronic prescription systems within the clinical service.
Department heads accountable for the results of electronic prescription systems.
Hospital and health facility managers accountable for electronic prescription systems.
Health information and records staff supporting electronic prescription systems.
Quality and patient safety officers monitoring electronic prescription systems.
Pharmacists and pharmacy managers involved in electronic prescription systems.
Course Modules
Electronic prescription systems: staffing, capacity and demand
2 sessions · 8 pointsSession 1Comparing electronic prescription systems with recognised practice
- Confirm the incident reporting route for electronic prescription systems is quick and non-punitive.
- Cost electronic prescription systems per episode and identify avoidable waste.
- Map the handovers in electronic prescription systems between functions and secure them.
- Establish the boundary of electronic prescription systems and record what sits outside it.
Session 2Infection risk created by electronic prescription systems
- Confirm competence and continuing development for staff delivering electronic prescription systems.
- Collect evidence on the present handling of electronic prescription systems before proposing changes.
- Verify cold chain and storage conditions for materials used in electronic prescription systems.
- Apply structured root cause analysis to the last adverse event involving electronic prescription systems.
Electronic prescription systems: confidentiality, consent and ethics
2 sessions · 8 pointsSession 1Making incident reporting on electronic prescription systems safe for staff
- Build medication safety checks into electronic prescription systems at the point of highest risk.
- Set escalation thresholds for electronic prescription systems that work out of hours.
- Map the clinical workflow for electronic prescription systems as it is actually performed.
- Confirm patient data handled within electronic prescription systems meets confidentiality obligations.
Session 2What patients actually experience during electronic prescription systems
- Check that records of electronic prescription systems answer the questions likely to be asked.
- Record the rationale for each significant choice made about electronic prescription systems.
- Reduce the variation in how electronic prescription systems is carried out between teams.
- Close the loop: confirm changes to electronic prescription systems improved the indicator they targeted.
Electronic prescription systems: quality indicators and patient outcome
2 sessions · 8 pointsSession 1Medication safety checkpoints inside electronic prescription systems
- Measure patient experience of electronic prescription systems and feed it back to the team.
- Match staffing levels on electronic prescription systems to measured demand across the week.
- Arrange the handover of electronic prescription systems so capability survives staff changes.
- Plan continuity of electronic prescription systems during surge and outbreak conditions.
Session 2Auditing electronic prescription systems at the bedside, not in the binder
- Assemble the accreditation evidence pack for electronic prescription systems.
- Assign responsibility for keeping documentation of electronic prescription systems current.
- Anticipate the objections electronic prescription systems will raise and prepare the answers.
- Check that electronic prescription systems still works when volumes rise unexpectedly.
Electronic prescription systems: cost, efficiency and sustainability of the service
2 sessions · 8 pointsSession 1Getting other functions to support electronic prescription systems
- Identify infection transmission risks created by electronic prescription systems and control them.
- Set out how exceptions to electronic prescription systems are requested and approved.
- Identify where judgement in electronic prescription systems is legitimate and where it is not.
- Confirm that those complying with electronic prescription systems understand why it exists.
Session 2Keeping electronic prescription systems alive after the initial push
- Select quality indicators for electronic prescription systems that measure outcome rather than activity.
- Close out actions on electronic prescription systems rather than leaving them open indefinitely.
- Set out the decisions in electronic prescription systems that require sign-off and by whom.
- Check that consent processes within electronic prescription systems are genuinely informed.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.