Measure patient experience of digital health applications and act on what it shows.
Planning Digital Health Applications and Smart Apps
Turn digital health applications from a stated policy into a practice your organisation can evidence.
Course Overview
Clinical staff will work around a process for digital health applications that obstructs care, and they will be right to. Accreditation bodies assess the practice within health and pharmaceutical services on documented evidence of consistent practice. It treats the health and pharmaceutical services capability as an operating discipline and equips participants to run it as one. The teaching approach is deliberately practical: participants build a clinical protocol for digital health applications as they go. Progress on the health and pharmaceutical services discipline is usually lost in the gap between approval and execution. Applied research in health and pharmaceutical services consistently shows that early structure around this aspect of health and pharmaceutical services reduces downstream rework. They leave able to brief senior management on digital health applications in terms that support a decision. The material serves both public bodies and commercial organisations dealing with the health and pharmaceutical services discipline. The programme closes with an action plan for this area of health and pharmaceutical services that each participant writes for their own organisation.
Expected Learning Outcomes
Plan staffing and rota cover appropriate to demand in digital health applications.
Establish incident and near-miss reporting on digital health applications that staff trust.
Plan continuity of digital health applications during surge, outbreak and emergency.
Review contracts and agreements for the obligations they create around digital health applications.
Assess the current state of digital health applications against a structured set of criteria rather than impressions.
Anticipate the objections that digital health applications will attract internally and answer them in advance.
Who Should Attend
Nursing managers and clinical supervisors delivering digital health applications.
Internal auditors reviewing how digital health applications is designed and operated.
Finance managers costing services delivered through digital health applications.
Infection prevention and control practitioners covering digital health applications.
Accreditation and compliance officers preparing evidence on digital health applications.
Managers in small and medium organisations who own digital health applications alongside other duties.
Course Modules
Digital health applications: supply, cold chain and availability
2 sessions · 8 pointsSession 1Designing digital health applications so it helps rather than obstructs care
- Define acceptance criteria for digital health applications in advance.
- Prepare the summary of digital health applications that senior management will read.
- Verify six months later that changes to digital health applications have held.
- Close the loop: confirm changes to digital health applications improved the indicator they targeted.
Session 2Keeping supply and cold chain reliable for digital health applications
- Map the clinical workflow for digital health applications as it is actually performed.
- Apply structured root cause analysis to the last adverse event involving digital health applications.
- Test the procedure for digital health applications against a realistic scenario.
- Plan continuity of digital health applications during surge and outbreak conditions.
Digital health applications: infection prevention and patient safety
2 sessions · 8 pointsSession 1Where digital health applications typically breaks, and why
- Confirm competence and continuing development for staff delivering digital health applications.
- Close out actions on digital health applications rather than leaving them open indefinitely.
- Cost digital health applications per episode and identify avoidable waste.
- Establish what evidence demonstrates digital health applications is under control.
Session 2Who answers for digital health applications, and to whom
- Agree the smallest change to digital health applications that would be visibly useful.
- Reduce unwarranted variation in digital health applications between shifts and sites.
- Build medication safety checks into digital health applications at the point of highest risk.
- Plan the sequence in which improvements to digital health applications will be introduced.
Digital health applications: medication and treatment safety
2 sessions · 8 pointsSession 1Keeping digital health applications alive after the initial push
- Confirm patient data handled within digital health applications meets confidentiality obligations.
- Agree the indicators that will show whether digital health applications is improving.
- Assemble the accreditation evidence pack for digital health applications.
- Audit digital health applications by observing practice, not by reading policy.
Session 2Matching staffing on digital health applications to real demand
- Measure patient experience of digital health applications and feed it back to the team.
- Select quality indicators for digital health applications that measure outcome rather than activity.
- Build the competence framework that supports digital health applications.
- Confirm the incident reporting route for digital health applications is quick and non-punitive.
Digital health applications: cost, efficiency and sustainability of the service
2 sessions · 8 pointsSession 1Making incident reporting on digital health applications safe for staff
- Identify single points of dependency in digital health applications and reduce them.
- Confirm licensing and regulatory requirements applying to digital health applications are met.
- Match staffing levels on digital health applications to measured demand across the week.
- Review whether digital health applications is aligned with the objectives of the clinical service.
Session 2Choosing indicators for digital health applications that reflect outcome
- Confirm that reporting on digital health applications reaches the people who can act.
- Set out the decisions in digital health applications that require sign-off and by whom.
- Set the review interval for digital health applications and who attends.
- Rehearse the briefing on digital health applications that would follow an incident.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.