Cost pressure and quality expectations on digital health innovation projects are rising at the same time. Accreditation bodies assess innovation projects on documented evidence of consistent practice. The result is the confidence to make and defend decisions about this aspect of health and pharmaceutical services under scrutiny. The programme takes participants through digital health innovation projects end to end, from framing the problem to closing it out. Cases are chosen to expose the trade-offs in the practice within health and pharmaceutical services rather than to illustrate ideal conditions. Where innovation projects is measured, it improves; where it is only discussed, it drifts. The version of digital health innovation projects described in the manual and the version practised on the floor tend to diverge over time. It is written for people who have to make innovation projects work with the resources they already have. The programme closes with an action plan for this part of health and pharmaceutical services that each participant writes for their own organisation.
Expected Learning Outcomes
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Adapt recognised practice on digital health innovation projects to local constraints without hollowing it out.
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Apply root cause analysis to adverse events involving innovation projects.
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Build the quality indicators for digital health innovation projects that reflect patient outcome, not activity.
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Estimate what innovation projects costs to run properly, and what is lost when it is not.
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Prepare the documented evidence accreditation assessors expect on digital health innovation projects.
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Plan staffing and rota cover appropriate to demand in innovation projects.
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Integrate digital health innovation projects into existing management routines rather than running it separately.
Who Should Attend
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Quality staff verifying that digital health innovation projects performs as designed.
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Pharmacists and pharmacy managers involved in innovation projects.
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Quality and patient safety officers monitoring digital health innovation projects.
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Supply chain and biomedical staff supporting innovation projects.
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Nursing managers and clinical supervisors delivering digital health innovation projects.
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Managers of multi-site operations seeking consistency in innovation projects.
Course Modules
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01
Digital health innovation projects: incident reporting, investigation and learning
2 sessions · 8 points
Session 1Consent, confidentiality and ethics in digital health innovation projects
Decide what will be stopped to create capacity for digital health innovation projects.
Match staffing levels on innovation projects to measured demand across the week.
Collect evidence on the present handling of digital health innovation projects before proposing changes.
Agree the smallest change to innovation projects that would be visibly useful.
