Sequence improvements to hospital pharmacy management so that each step makes the next one easier.
Modern Management of Hospital Pharmacy Departments
Develop the judgement and the documentation needed to run hospital pharmacy management properly.
📍 Tunis🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Cost pressure and quality expectations on hospital pharmacy management are rising at the same time. Variation in the health and pharmaceutical services capability between shifts and sites is where avoidable harm lives. Work is grounded in real cases drawn from this part of health and pharmaceutical services, which each participant adapts to conditions in their own organisation. The version of hospital pharmacy management described in the manual and the version practised on the floor tend to diverge over time. The programme suits teams tackling the wider health and pharmaceutical services agenda together as readily as individuals attending alone. It establishes a shared vocabulary for the practice within health and pharmaceutical services so that teams can disagree productively about it. Benchmarking exercises repeatedly place hospital pharmacy management among the areas with the widest performance spread. The result is the confidence to make and defend decisions about this part of health and pharmaceutical services under scrutiny. Work concludes with a self-assessment of the wider health and pharmaceutical services agenda that participants can repeat annually.
Expected Learning Outcomes
Build the quality indicators for hospital pharmacy management that reflect patient outcome, not activity.
Anticipate the objections that hospital pharmacy management will attract internally and answer them in advance.
Compare the organisation's handling of hospital pharmacy management with recognised practice, and close the material gaps.
Build informed consent and ethics practice into hospital pharmacy management.
Build continuing professional development sustaining competence in hospital pharmacy management.
Control cost per episode within hospital pharmacy management without shifting risk to patients.
Who Should Attend
Health information and records staff supporting hospital pharmacy management.
Clinical department heads responsible for hospital pharmacy management.
Accreditation and compliance officers preparing evidence on hospital pharmacy management.
Hospital and health facility managers accountable for hospital pharmacy management.
Operations staff who encounter the consequences of hospital pharmacy management directly.
Members of committees that take decisions affecting hospital pharmacy management.
Course Modules
Hospital pharmacy management: clinical process design and workflow
2 sessions · 8 pointsSession 1Making incident reporting on hospital pharmacy management safe for staff
- Confirm the incident reporting route for hospital pharmacy management is quick and non-punitive.
- Check that consent processes within hospital pharmacy management are genuinely informed.
- Confirm patient data handled within hospital pharmacy management meets confidentiality obligations.
- Verify six months later that changes to hospital pharmacy management have held.
Session 2Where hospital pharmacy management typically breaks, and why
- Reduce the variation in how hospital pharmacy management is carried out between teams.
- Establish the boundary of hospital pharmacy management and record what sits outside it.
- Measure patient experience of hospital pharmacy management and feed it back to the team.
- Define escalation criteria for deterioration detected through hospital pharmacy management.
Hospital pharmacy management: confidentiality, consent and ethics
2 sessions · 8 pointsSession 1Investigating an adverse event involving hospital pharmacy management
- Confirm competence and continuing development for staff delivering hospital pharmacy management.
- Match staffing levels on hospital pharmacy management to measured demand across the week.
- Close the loop: confirm changes to hospital pharmacy management improved the indicator they targeted.
- Build medication safety checks into hospital pharmacy management at the point of highest risk.
Session 2Choosing indicators for hospital pharmacy management that reflect outcome
- Map the handovers in hospital pharmacy management between functions and secure them.
- Set out how exceptions to hospital pharmacy management are requested and approved.
- Apply structured root cause analysis to the last adverse event involving hospital pharmacy management.
- Record what was learned when hospital pharmacy management did not go as planned.
Hospital pharmacy management: regulation, licensing and accreditation evidence
2 sessions · 8 pointsSession 1What patients actually experience during hospital pharmacy management
- Map the clinical workflow for hospital pharmacy management as it is actually performed.
- Anticipate the objections hospital pharmacy management will raise and prepare the answers.
- Write down the assumptions underpinning the approach to hospital pharmacy management.
- Agree what will be standardised in hospital pharmacy management and what will not.
Session 2Auditing hospital pharmacy management at the bedside, not in the binder
- Define the trigger that would require hospital pharmacy management to be redesigned.
- Name a single owner for each element of hospital pharmacy management.
- Plan continuity of hospital pharmacy management during surge and outbreak conditions.
- Confirm licensing and regulatory requirements applying to hospital pharmacy management are met.
Hospital pharmacy management: cost, efficiency and sustainability of the service
2 sessions · 8 pointsSession 1What has to be agreed before work on hospital pharmacy management starts
- Identify single points of dependency in hospital pharmacy management and reduce them.
- Identify infection transmission risks created by hospital pharmacy management and control them.
- Verify cold chain and storage conditions for materials used in hospital pharmacy management.
- Build the competence framework that supports hospital pharmacy management.
Session 2The decisions in hospital pharmacy management that cannot be delegated
- Audit hospital pharmacy management by observing practice, not by reading policy.
- Record the rationale for each significant choice made about hospital pharmacy management.
- Estimate the resource hospital pharmacy management requires to run as designed.
- Rank the weaknesses in hospital pharmacy management by consequence rather than by ease of fixing.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
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