People decide what time and priority management really means by watching who gets promoted. Policy on priority management is judged by how it is applied in the difficult cases, not the easy ones. It is designed for mixed groups, so that this strand of people management and development is examined from more than one functional angle. Buying a tool rarely fixes time and priority management; the underlying capability has to be built internally first. The teaching approach is deliberately practical: participants build a people policy for the people management and development capability as they go. It establishes a shared vocabulary for priority management so that teams can disagree productively about it. They acquire practical criteria for judging when time and priority management is working and when it is only appearing to. Comparative studies of priority management across sectors find the same handful of failure points recurring. Participants leave with a plan for the people management and development discipline sized to what their organisation can realistically absorb.
Expected Learning Outcomes
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Measure the effect of time and priority management on retention, performance and engagement.
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Address the equity and inclusion implications of priority management deliberately.
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Plan succession and continuity for the roles most exposed to time and priority management.
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Distinguish the parts of priority management that must be standardised from those that require judgement.
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Align time and priority management with the wider objectives of the workforce rather than optimising it in isolation.
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Design a practical operating method for priority management that fits the organisation's size and maturity.
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Structure records relating to time and priority management so they satisfy legal and privacy obligations.
Who Should Attend
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Department heads accountable for the results of time and priority management.
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Training and development staff building internal capability in priority management.
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Line managers who apply time and priority management in practice.
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Reward and compensation staff whose frameworks interact with priority management.
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Legal and compliance advisers reviewing time and priority management.
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Internal communications staff explaining priority management to the workforce.
Course Modules
Open any module to see its sessions and topics.
01
Time and priority management: communication and employee understanding
2 sessions · 8 points
Session 1Writing a policy on time and priority management a line manager can actually use
Compare intended and actual outcomes of time and priority management honestly.
Pilot changes to priority management in one area before wider rollout.
Plan succession for roles most exposed to time and priority management.
Design the communication for priority management around the questions people will actually ask.
Session 2The exception to priority management that sets the precedent
Check that time and priority management complies with current labour regulation in every location.
Test the policy on priority management against three real cases from the past year.
Identify the data the organisation already holds that bears on time and priority management.
Build the internal briefing that explains priority management to those affected.
02
Priority management: review, learning and adjustment
2 sessions · 8 points
Session 1What has to be agreed before work on priority management starts
Verify six months later that changes to time and priority management have held.
Close out actions on priority management rather than leaving them open indefinitely.
Collect evidence on the present handling of time and priority management before proposing changes.
Set the consistency check that catches uneven application of priority management.
Session 2What your existing data already says about priority management
Establish who is informed, consulted and accountable in time and priority management.
Establish the boundary of priority management and record what sits outside it.
Define acceptance criteria for time and priority management in advance.
Prepare the response for the most likely failure in priority management.
03
Priority management: fairness, equity and consistency
2 sessions · 8 points
Session 1Costing priority management honestly, including the cost of inaction
Document the reasoning for every exception granted under time and priority management.
Test the procedure for priority management against a realistic scenario.
Estimate the cost of time and priority management and the cost of leaving it unchanged.
Confirm that reporting on priority management reaches the people who can act.
Session 2The conversation about time and priority management managers most often avoid
Train line managers on time and priority management rather than handling every case centrally.
Review whether priority management is aligned with the objectives of the workforce.
Define who decides on time and priority management and who may only recommend.
Compare the cost of priority management with the cost of its absence.
04
Priority management: records, privacy and legal defensibility
2 sessions · 8 points
Session 1Where priority management typically breaks, and why
Set escalation thresholds for time and priority management that work out of hours.
Script the difficult conversation priority management requires and rehearse it.
Review time and priority management for unintended equity effects across groups.
Draft the minimum viable people policy for priority management.
Session 2Who answers for priority management, and to whom
State the purpose of time and priority management in one sentence a new manager would understand.
Build the appeals route for priority management and publish it.
Remove steps in time and priority management that add effort without adding assurance.
Reduce the variation in how priority management is carried out between teams.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
Workshop or Program Participation
Airport Transfers
Customized Badge
Expert Mentorship (Private Sessions)
Supervision & Secretarial Services
Accredited Certificate of Participation
Complete Training Kit
Coffee Break
Closing Ceremony
Gold Package
At least 3 people
USD1,850
5-night stay in a 5-star hotel
Workshop or Program Participation
Airport Transfers
Customized Badge
Expert Mentorship (Private Sessions)
Supervision & Secretarial Services
Accredited Certificate of Participation
Complete Training Kit
Coffee Break
Closing Ceremony
Complete your registration
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