Communicate the purpose of smart goal setting to those who have to comply with it.
Mastering Smart Goal Setting and Achievement
A concise, decision-focused programme covering smart goal setting end to end.
📍 Abu Dhabi🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
A process for smart goal setting that managers quietly work around has already failed. Data on the wider people management and development agenda is abundant; insight about it is not. Applied research in people management and development consistently shows that early structure around this aspect of people management and development reduces downstream rework. Cases are chosen to expose the trade-offs in smart goal setting rather than to illustrate ideal conditions. Participants leave with a method for the wider people management and development agenda, not a set of opinions about it. It is pitched for practitioners with responsibility for this area of people management and development, not for observers of it. The result is the confidence to make and defend decisions about smart goal setting under scrutiny. Progress on this aspect of people management and development is usually lost in the gap between approval and execution. It closes by agreeing the smallest change to this part of people management and development that would make a visible difference.
Expected Learning Outcomes
Design a practical operating method for smart goal setting that fits the organisation's size and maturity.
Measure the effect of smart goal setting on retention, performance and engagement.
Address the equity and inclusion implications of smart goal setting deliberately.
Align smart goal setting with the organisation's workforce plan rather than treating it in isolation.
Equip managers to hold the difficult conversations smart goal setting requires.
Distinguish the parts of smart goal setting that must be standardised from those that require judgement.
Who Should Attend
Employee relations specialists handling cases arising from smart goal setting.
Reward and compensation staff whose frameworks interact with smart goal setting.
Internal communications staff explaining smart goal setting to the workforce.
Managers of multi-site operations seeking consistency in smart goal setting.
Human resources managers and business partners responsible for smart goal setting.
Technical staff being prepared for supervisory responsibility over smart goal setting.
Course Modules
Smart goal setting: capability across the management line
2 sessions · 8 pointsSession 1Appeals and grievances arising from smart goal setting
- Establish the boundary of smart goal setting and record what sits outside it.
- Rehearse the briefing on smart goal setting that would follow an incident.
- Arrange the handover of smart goal setting so capability survives staff changes.
- Identify single points of dependency in smart goal setting and reduce them.
Session 2Keeping records on smart goal setting that are lawful and useful
- Set the consistency check that catches uneven application of smart goal setting.
- Estimate the cost of smart goal setting and the cost of leaving it unchanged.
- Estimate the resource smart goal setting requires to run as designed.
- Plan succession for roles most exposed to smart goal setting.
Smart goal setting: cost, benefit and workforce planning
2 sessions · 8 pointsSession 1Writing a policy on smart goal setting a line manager can actually use
- Confirm that contractual obligations around smart goal setting are understood.
- Confirm records relating to smart goal setting meet retention and privacy rules.
- Ask employees what smart goal setting feels like from their side.
- Test the policy on smart goal setting against three real cases from the past year.
Session 2Comparing smart goal setting with recognised practice
- Set out the decisions in smart goal setting that require sign-off and by whom.
- Write down the assumptions underpinning the approach to smart goal setting.
- Build the competence framework that supports smart goal setting.
- Record what was learned when smart goal setting did not go as planned.
Smart goal setting: records, privacy and legal defensibility
2 sessions · 8 pointsSession 1Building lasting competence in smart goal setting
- Identify the data the organisation already holds that bears on smart goal setting.
- Review smart goal setting for unintended equity effects across groups.
- Test the procedure for smart goal setting against a realistic scenario.
- Establish who is informed, consulted and accountable in smart goal setting.
Session 2Moving smart goal setting from approval to execution
- Close out actions on smart goal setting rather than leaving them open indefinitely.
- Pilot changes to smart goal setting in one area before wider rollout.
- Script the difficult conversation smart goal setting requires and rehearse it.
- Design the communication for smart goal setting around the questions people will actually ask.
Smart goal setting: communication and employee understanding
2 sessions · 8 pointsSession 1What your existing data already says about smart goal setting
- Train line managers on smart goal setting rather than handling every case centrally.
- Document the reasoning for every exception granted under smart goal setting.
- State the purpose of smart goal setting in one sentence a new manager would understand.
- Compare intended and actual outcomes of smart goal setting honestly.
Session 2The conversation about smart goal setting managers most often avoid
- Compare the cost of smart goal setting with the cost of its absence.
- Check that smart goal setting complies with current labour regulation in every location.
- Agree the smallest change to smart goal setting that would be visibly useful.
- Agree what will be standardised in smart goal setting and what will not.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.