Managing Virtual Teams and Remote Work

Practical training in virtual team management, grounded in real cases and applied to your own operation.

📍 Cairo🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

The organisation's reputation as an employer is built or lost through virtual team management. People decide what this aspect of people management and development really means by watching who gets promoted. The course leaves participants able to diagnose weaknesses in the practice within people management and development before they become incidents. Post-incident reviews keep identifying weaknesses in virtual team management that were visible long before the incident. The programme suits teams tackling this area of people management and development together as readily as individuals attending alone. Improvement in this part of people management and development stalls when it depends on one capable individual rather than a defined method. The programme takes participants through virtual team management end to end, from framing the problem to closing it out. Exercises escalate in difficulty, ending with the ambiguous situations that make this aspect of people management and development hard in practice. The programme closes with an action plan for this strand of people management and development that each participant writes for their own organisation.

Expected Learning Outcomes

01

Pilot changes to virtual team management before rolling them out organisation-wide.

02

Measure the effect of virtual team management on retention, performance and engagement.

03

Establish escalation routes for virtual team management that work outside normal hours.

04

Align virtual team management with the organisation's workforce plan rather than treating it in isolation.

05

Design the appeals or grievance route attached to virtual team management.

06

Verify that improvements to virtual team management have held six months after they were introduced.

07

Set a realistic target state for virtual team management and a defensible route to it.

Who Should Attend

01

Legal and compliance advisers reviewing virtual team management.

02

Newly appointed managers taking on virtual team management for the first time.

03

Employee relations specialists handling cases arising from virtual team management.

04

Line managers who apply virtual team management in practice.

05

Recruitment and resourcing staff affected by virtual team management.

06

Consultants and advisers supporting clients on virtual team management.

Course Modules

01

Virtual team management: communication and employee understanding

2 sessions · 8 points

Session 1What to measure in virtual team management and what to ignore

  • Map the handovers in virtual team management between functions and secure them.
  • Record what was learned when virtual team management did not go as planned.
  • Confirm that contractual obligations around virtual team management are understood.
  • Set the consistency check that catches uneven application of virtual team management.

Session 2Appeals and grievances arising from virtual team management

  • Measure the effect of virtual team management on retention and performance, not activity.
  • Check that virtual team management complies with current labour regulation in every location.
  • Plan succession for roles most exposed to virtual team management.
  • Train line managers on virtual team management rather than handling every case centrally.
02

Virtual team management: records, privacy and legal defensibility

2 sessions · 8 points

Session 1Escalation and decision rights in virtual team management

  • Build the appeals route for virtual team management and publish it.
  • Design the communication for virtual team management around the questions people will actually ask.
  • Verify six months later that changes to virtual team management have held.
  • Compare intended and actual outcomes of virtual team management honestly.

Session 2Costing virtual team management honestly, including the cost of inaction

  • Identify single points of dependency in virtual team management and reduce them.
  • Test the policy on virtual team management against three real cases from the past year.
  • Arrange the handover of virtual team management so capability survives staff changes.
  • Document the reasoning for every exception granted under virtual team management.
03

Virtual team management: capability across the management line

2 sessions · 8 points

Session 1What has to be agreed before work on virtual team management starts

  • Build the competence framework that supports virtual team management.
  • Set the review interval for virtual team management and who attends.
  • Remove steps in virtual team management that add effort without adding assurance.
  • Ask employees what virtual team management feels like from their side.

Session 2Writing a policy on virtual team management a line manager can actually use

  • Confirm that reporting on virtual team management reaches the people who can act.
  • Define who decides on virtual team management and who may only recommend.
  • Confirm records relating to virtual team management meet retention and privacy rules.
  • Estimate the resource virtual team management requires to run as designed.
04

Virtual team management: evidence, data and honest measurement

2 sessions · 8 points

Session 1What your existing data already says about virtual team management

  • Identify the data already collected that bears on virtual team management.
  • Script the difficult conversation virtual team management requires and rehearse it.
  • Close out actions on virtual team management rather than leaving them open indefinitely.
  • Set the annual review point for virtual team management and who attends.

Session 2Piloting a change to virtual team management before committing

  • Pilot changes to virtual team management in one area before wider rollout.
  • Compare the cost of virtual team management with the cost of its absence.
  • Record the rationale for each significant choice made about virtual team management.
  • Decide what will be stopped to create capacity for virtual team management.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.