Managing the Mental Health of Health Staff During Crises

Learn to design, measure and defend your organisation's approach to health staff mental health in crises.

📍 Tripoli🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

Clinical staff will work around a process for health staff mental health in crises that obstructs care, and they will be right to. The data supporting health in crises is usually present but rarely assembled into a decision. What blocks progress on this area of health and pharmaceutical services is usually unclear ownership rather than unclear intent. Organisations that document health staff mental health in crises properly resolve disputes about it far more quickly. Sessions alternate between guided analysis of this aspect of health and pharmaceutical services and supervised application. The result is the confidence to make and defend decisions about health in crises under scrutiny. It suits anyone whose decisions touch health staff mental health in crises, in large organisations and small ones alike. It concentrates on the parts of health in crises that determine outcomes and treats the rest proportionately. The final session converts the week's work on this strand of health and pharmaceutical services into commitments with owners and dates.

Expected Learning Outcomes

01

Assess and control infection risk associated with health staff mental health in crises.

02

Build the quality indicators for health in crises that reflect patient outcome, not activity.

03

Draw practical lessons from failures in health staff mental health in crises without assigning blame that suppresses reporting.

04

Estimate what health in crises costs to run properly, and what is lost when it is not.

05

Set a realistic target state for health staff mental health in crises and a defensible route to it.

06

Build continuing professional development sustaining competence in health in crises.

07

Design medication and treatment safety controls within health staff mental health in crises.

Who Should Attend

01

Project and programme managers whose delivery depends on health staff mental health in crises.

02

Quality and patient safety officers monitoring health in crises.

03

Health information and records staff supporting health staff mental health in crises.

04

Anyone whose accountability for health in crises exceeds their current formal training in it.

05

Infection prevention and control practitioners covering health staff mental health in crises.

06

Finance managers costing services delivered through health in crises.

Course Modules

01

Health staff mental health in crises: cost, efficiency and sustainability of the service

2 sessions · 8 points

Session 1Keeping health staff mental health in crises alive after the initial push

  • Select quality indicators for health staff mental health in crises that measure outcome rather than activity.
  • Anticipate the objections health in crises will raise and prepare the answers.
  • Define escalation criteria for deterioration detected through health staff mental health in crises.
  • Agree the smallest change to health in crises that would be visibly useful.

Session 2Investigating an adverse event involving health in crises

  • Cost health staff mental health in crises per episode and identify avoidable waste.
  • Confirm patient data handled within health in crises meets confidentiality obligations.
  • Confirm that those complying with health staff mental health in crises understand why it exists.
  • Establish the boundary of health in crises and record what sits outside it.
02

Health in crises: regulation, licensing and accreditation evidence

2 sessions · 8 points

Session 1What patients actually experience during health in crises

  • Assemble the accreditation evidence pack for health staff mental health in crises.
  • Confirm licensing and regulatory requirements applying to health in crises are met.
  • Rehearse the briefing on health staff mental health in crises that would follow an incident.
  • Record the rationale for each significant choice made about health in crises.

Session 2Building the method for health in crises step by step

  • Rank the weaknesses in health staff mental health in crises by consequence rather than by ease of fixing.
  • Record what was learned when health in crises did not go as planned.
  • Check that consent processes within health staff mental health in crises are genuinely informed.
  • Check that health in crises still works when volumes rise unexpectedly.
03

Health in crises: incident reporting, investigation and learning

2 sessions · 8 points

Session 1The evidence assessors will ask for on health in crises

  • Define the trigger that would require health staff mental health in crises to be redesigned.
  • Reduce unwarranted variation in health in crises between shifts and sites.
  • Prepare the response for the most likely failure in health staff mental health in crises.
  • Review whether health in crises is aligned with the objectives of the clinical service.

Session 2Escalation and decision rights in health staff mental health in crises

  • Distinguish symptoms from causes when health staff mental health in crises underperforms.
  • Confirm that contractual obligations around health in crises are understood.
  • Build medication safety checks into health staff mental health in crises at the point of highest risk.
  • Apply structured root cause analysis to the last adverse event involving health in crises.
04

Health in crises: quality indicators and patient outcome

2 sessions · 8 points

Session 1Medication safety checkpoints inside health in crises

  • Confirm competence and continuing development for staff delivering health staff mental health in crises.
  • Close the loop: confirm changes to health in crises improved the indicator they targeted.
  • Set out the decisions in health staff mental health in crises that require sign-off and by whom.
  • Verify cold chain and storage conditions for materials used in health in crises.

Session 2Consent, confidentiality and ethics in health in crises

  • Identify infection transmission risks created by health staff mental health in crises and control them.
  • Write down the assumptions underpinning the approach to health in crises.
  • Plan continuity of health staff mental health in crises during surge and outbreak conditions.
  • Map the clinical workflow for health in crises as it is actually performed.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.