Variation in pharmaceutical cold chain between shifts and sites is where avoidable harm lives. The data supporting the wider health and pharmaceutical services agenda is usually present but rarely assembled into a decision. Where the health and pharmaceutical services capability is measured, it improves; where it is only discussed, it drifts. It suits anyone whose decisions touch pharmaceutical cold chain, in large organisations and small ones alike. Participants develop a defensible line of reasoning for the choices they make about this strand of health and pharmaceutical services. Work is grounded in real cases drawn from the wider health and pharmaceutical services agenda, which each participant adapts to conditions in their own organisation. It establishes a shared vocabulary for pharmaceutical cold chain so that teams can disagree productively about it. Moving the practice within health and pharmaceutical services from written policy into daily practice is not achieved by a single decision. It closes by agreeing the smallest change to the health and pharmaceutical services discipline that would make a visible difference.
Expected Learning Outcomes
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Apply root cause analysis to adverse events involving pharmaceutical cold chain.
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Apply regulatory and licensing requirements governing pharmaceutical cold chain.
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Plan the handover of pharmaceutical cold chain so that capability is not lost when key staff move on.
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Agree the first three actions on pharmaceutical cold chain that will be taken on returning to work.
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Prepare the documented evidence accreditation assessors expect on pharmaceutical cold chain.
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Build continuing professional development sustaining competence in pharmaceutical cold chain.
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Structure records of pharmaceutical cold chain so that they answer the questions an auditor will actually ask.
Who Should Attend
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Hospital and health facility managers accountable for pharmaceutical cold chain.
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Anyone whose accountability for pharmaceutical cold chain exceeds their current formal training in it.