Build the security operating procedures governing security control rooms.
Managing Security Control Rooms and Monitoring Centres
A practical programme in security control rooms for professionals who are accountable for results, not just awareness.
📍 Tunis🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Insider risk in security control rooms is uncomfortable to discuss and expensive to ignore. Guard force performance on the wider corporate security practice agenda reflects supervision, not instruction. They gain the ability to sequence improvements to this aspect of corporate security practice in an order their organisation can absorb. The method assumes participants will be challenged on their handling of security control rooms and prepares them for it. Where the corporate security practice capability is measured, it improves; where it is only discussed, it drifts. Teams frequently over-invest in documenting this aspect of corporate security practice and under-invest in testing it. This programme builds security control rooms from first principles, without padding and without omitting what matters. It is appropriate for those preparing to take on wider responsibility for the practice within corporate security practice. The closing exercise tests whether the participant's plan for this area of corporate security practice survives a hostile question.
Expected Learning Outcomes
Design a practical operating method for security control rooms that fits the organisation's size and maturity.
Design business continuity arrangements covering security control rooms.
Identify the failure points in security control rooms most likely to cause loss, and control them first.
Balance security requirements in security control rooms against operational practicality.
Build a concise security procedure for security control rooms that colleagues can follow without further explanation.
Build the reporting on security control rooms that senior management can act on.
Who Should Attend
Investigation and loss prevention specialists working on security control rooms.
Risk managers assessing exposure from security control rooms.
Information security staff whose remit overlaps security control rooms.
Facility and site managers accountable for protection of security control rooms.
Managers in small and medium organisations who own security control rooms alongside other duties.
Anyone whose accountability for security control rooms exceeds their current formal training in it.
Course Modules
Security control rooms: procedures, access control and identity
2 sessions · 8 pointsSession 1Supervising the guard force on security control rooms
- Define the first response actions for an incident involving security control rooms.
- Build the threat picture for security control rooms from sources relevant to this site and sector.
- Verify identity checks applied at entry points relevant to security control rooms.
- Exercise the plan for security control rooms under realistic conditions and record failures.
Session 2Assessing the threat to security control rooms specifically, not generically
- Report on security control rooms in terms that support an investment decision.
- Compare the cost of security control rooms with the cost of its absence.
- Agree the smallest change to security control rooms that would be visibly useful.
- Anticipate the objections security control rooms will raise and prepare the answers.
Security control rooms: vulnerability assessment and prioritisation
2 sessions · 8 pointsSession 1Testing security control rooms before relying on it
- Prepare the response for the most likely failure in security control rooms.
- Check that records of security control rooms answer the questions likely to be asked.
- Map the handovers in security control rooms between functions and secure them.
- Prepare the summary of security control rooms that senior management will read.
Session 2Building the method for security control rooms step by step
- Assess contractor and third-party exposure within security control rooms.
- Distinguish symptoms from causes when security control rooms underperforms.
- Confirm vetting standards applied to staff and contractors in security control rooms.
- Assess insider risk in roles with privileged access to security control rooms.
Security control rooms: investigation, evidence and reporting
2 sessions · 8 pointsSession 1Layering controls on security control rooms so one failure is not fatal
- Review surveillance coverage for security control rooms against likely approach routes.
- Assign responsibility for keeping documentation of security control rooms current.
- Define the trigger that would require security control rooms to be redesigned.
- Establish what evidence demonstrates security control rooms is under control.
Session 2Reading the current state of security control rooms honestly
- Identify the data already collected that bears on security control rooms.
- Check that controls on security control rooms cover deterrence, detection, delay and response.
- Set escalation criteria and out-of-hours contacts for security control rooms.
- Set out the decisions in security control rooms that require sign-off and by whom.
Security control rooms: governance, assurance and investment case
2 sessions · 8 pointsSession 1Insider risk inside security control rooms
- Identify vulnerabilities in security control rooms and rank them by consequence, not ease of fix.
- Confirm that contractual obligations around security control rooms are understood.
- Check guard force instructions for security control rooms are current and understood.
- Rank the weaknesses in security control rooms by consequence rather than by ease of fixing.
Session 2Access control on security control rooms that people do not bypass
- Supervise and spot-check performance on security control rooms rather than relying on reports.
- Benchmark the organisation's security control rooms against comparable operations.
- Protect sensitive information relating to security control rooms from casual disclosure.
- Confirm recorded material from security control rooms is retained long enough to be useful.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.