Accreditation bodies assess regulatory dossier management on documented evidence of consistent practice. Cost pressure and quality expectations on the health and pharmaceutical services discipline are rising at the same time. They gain the ability to sequence improvements to the health and pharmaceutical services capability in an order their organisation can absorb. The difficulty is not agreeing that regulatory dossier management matters — it is deciding what to stop doing to make room for it. It establishes a shared vocabulary for this area of health and pharmaceutical services so that teams can disagree productively about it. Participants apply the health and pharmaceutical services discipline to their own clinical service throughout, so the output is directly usable. Organisations that document regulatory dossier management properly resolve disputes about it far more quickly. The programme works equally well for those formalising the practice within health and pharmaceutical services for the first time and those improving an existing approach. Work concludes with a self-assessment of the wider health and pharmaceutical services agenda that participants can repeat annually.
Expected Learning Outcomes
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Control cost per episode within regulatory dossier management without shifting risk to patients.
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Build a register of the risks attaching to regulatory dossier management and keep it current.
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Design a process for regulatory dossier management that clinical staff can follow without obstructing care.
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Design escalation for clinical deterioration detected through regulatory dossier management.
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Apply a repeatable review cycle to regulatory dossier management and act on what it produces.
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Establish what evidence would demonstrate that regulatory dossier management is under control.
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Plan continuity of regulatory dossier management during surge, outbreak and emergency.
Who Should Attend
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Nursing managers and clinical supervisors delivering regulatory dossier management.
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Infection prevention and control practitioners covering regulatory dossier management.
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Members of committees that take decisions affecting regulatory dossier management.
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Managers with direct responsibility for regulatory dossier management within the clinical service.
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Clinical department heads responsible for regulatory dossier management.
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Finance managers costing services delivered through regulatory dossier management.
Course Modules
Open any module to see its sessions and topics.
01
Regulatory dossier management: staffing, capacity and demand
