Manage the supply chain and cold chain supporting primary healthcare centre management.
Managing Primary Healthcare Centres
A senior-level treatment of primary healthcare centre management, focused on what changes outcomes.
📍 Abu Dhabi🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Accreditation bodies assess primary healthcare centre management on documented evidence of consistent practice. Cost pressure and quality expectations on centre management are rising at the same time. Progress on this part of health and pharmaceutical services is usually lost in the gap between approval and execution. It is pitched for practitioners with responsibility for primary healthcare centre management, not for observers of it. Participants gain a clear basis for measuring what this aspect of health and pharmaceutical services has actually achieved. The programme uses small-group work so that each participant's treatment of centre management is examined, not just described. It treats primary healthcare centre management as an operating discipline and equips participants to run it as one. The most reliable predictor of sound centre management is whether anyone reviews it when nothing has gone wrong. It ends with a prioritised list of changes to the health and pharmaceutical services discipline that the participant is prepared to defend internally.
Expected Learning Outcomes
Build the quality indicators for centre management that reflect patient outcome, not activity.
Assign clear ownership for each element of primary healthcare centre management across the functions involved.
Protect patient confidentiality and data within centre management.
Select indicators that show whether primary healthcare centre management is improving, and reject those that only look useful.
Anticipate the objections that centre management will attract internally and answer them in advance.
Design escalation for clinical deterioration detected through primary healthcare centre management.
Who Should Attend
Medical directors overseeing clinical governance of primary healthcare centre management.
Staff seconded into improvement work on centre management.
Finance managers costing services delivered through primary healthcare centre management.
Compliance and governance staff whose remit includes centre management.
Infection prevention and control practitioners covering primary healthcare centre management.
Pharmacists and pharmacy managers involved in centre management.
Course Modules
Primary healthcare centre management: supply, cold chain and availability
2 sessions · 8 pointsSession 1Making incident reporting on primary healthcare centre management safe for staff
- Compare the cost of primary healthcare centre management with the cost of its absence.
- Map the clinical workflow for centre management as it is actually performed.
- Set escalation thresholds for primary healthcare centre management that work out of hours.
- Test the procedure for centre management against a realistic scenario.
Session 2Infection risk created by centre management
- Plan continuity of primary healthcare centre management during surge and outbreak conditions.
- Confirm competence and continuing development for staff delivering centre management.
- Agree what will be standardised in primary healthcare centre management and what will not.
- Confirm that contractual obligations around centre management are understood.
Centre management: quality indicators and patient outcome
2 sessions · 8 pointsSession 1Medication safety checkpoints inside centre management
- Build medication safety checks into primary healthcare centre management at the point of highest risk.
- Identify infection transmission risks created by centre management and control them.
- Confirm licensing and regulatory requirements applying to primary healthcare centre management are met.
- Confirm patient data handled within centre management meets confidentiality obligations.
Session 2Auditing centre management at the bedside, not in the binder
- Plan the sequence in which improvements to primary healthcare centre management will be introduced.
- Reduce unwarranted variation in centre management between shifts and sites.
- Record what was learned when primary healthcare centre management did not go as planned.
- Match staffing levels on centre management to measured demand across the week.
Centre management: infection prevention and patient safety
2 sessions · 8 pointsSession 1Keeping centre management alive after the initial push
- Check that consent processes within primary healthcare centre management are genuinely informed.
- Define escalation criteria for deterioration detected through centre management.
- Assign responsibility for keeping documentation of primary healthcare centre management current.
- Review whether centre management is aligned with the objectives of the clinical service.
Session 2Building the method for primary healthcare centre management step by step
- Name a single owner for each element of primary healthcare centre management.
- Select quality indicators for centre management that measure outcome rather than activity.
- Establish the boundary of primary healthcare centre management and record what sits outside it.
- Anticipate the objections centre management will raise and prepare the answers.
Centre management: confidentiality, consent and ethics
2 sessions · 8 pointsSession 1The decisions in centre management that cannot be delegated
- Map the handovers in primary healthcare centre management between functions and secure them.
- Build the competence framework that supports centre management.
- Apply structured root cause analysis to the last adverse event involving primary healthcare centre management.
- Build the internal briefing that explains centre management to those affected.
Session 2Consent, confidentiality and ethics in centre management
- Verify cold chain and storage conditions for materials used in primary healthcare centre management.
- Cost centre management per episode and identify avoidable waste.
- Close the loop: confirm changes to primary healthcare centre management improved the indicator they targeted.
- Establish what evidence demonstrates centre management is under control.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.