Cost pressure and quality expectations on patient transfer safety are rising at the same time. In healthcare, a weakness in the wider health and pharmaceutical services agenda is eventually paid for by a patient. The programme uses small-group work so that each participant's treatment of this strand of health and pharmaceutical services is examined, not just described. Buying a tool rarely fixes patient transfer safety; the underlying capability has to be built internally first. The course covers the wider health and pharmaceutical services agenda at the level of detail needed to act, and stops there. The professional literature on this strand of health and pharmaceutical services converges on a small set of controls that reliably work. The material serves both public bodies and commercial organisations dealing with patient transfer safety. The course leaves participants able to diagnose weaknesses in the health and pharmaceutical services capability before they become incidents. The programme closes with an action plan for this area of health and pharmaceutical services that each participant writes for their own organisation.
Expected Learning Outcomes
✓
Audit patient transfer safety in practice, not only in policy.
✓
Compare the organisation's handling of patient transfer safety with recognised practice, and close the material gaps.
✓
Prepare a short, evidence-based briefing on patient transfer safety for senior management.
✓
Control cost per episode within patient transfer safety without shifting risk to patients.
✓
Design a process for patient transfer safety that clinical staff can follow without obstructing care.
✓
Present the case for investment in patient transfer safety in terms that a finance function will accept.
✓
Build continuing professional development sustaining competence in patient transfer safety.
Who Should Attend
✓
Pharmacists and pharmacy managers involved in patient transfer safety.
✓
Team leaders and supervisors who put patient transfer safety into practice day to day.
✓
Health information and records staff supporting patient transfer safety.
✓
Regulatory affairs specialists handling patient transfer safety.
✓
Risk managers assessing the exposure created by patient transfer safety.
✓
Nursing managers and clinical supervisors delivering patient transfer safety.
Course Modules
Open any module to see its sessions and topics.
01
Patient transfer safety: clinical process design and workflow
2 sessions · 8 points
Session 1Infection risk created by patient transfer safety
Match staffing levels on patient transfer safety to measured demand across the week.
Cost patient transfer safety per episode and identify avoidable waste.
Assemble the accreditation evidence pack for patient transfer safety.
Assign responsibility for keeping documentation of patient transfer safety current.
Session 2The cost of patient transfer safety and how to present it
Define escalation criteria for deterioration detected through patient transfer safety.
Confirm competence and continuing development for staff delivering patient transfer safety.
Draft the minimum viable clinical protocol for patient transfer safety.
Build medication safety checks into patient transfer safety at the point of highest risk.
02
Patient transfer safety: regulation, licensing and accreditation evidence
2 sessions · 8 points
Session 1Choosing indicators for patient transfer safety that reflect outcome
Confirm licensing and regulatory requirements applying to patient transfer safety are met.
Select quality indicators for patient transfer safety that measure outcome rather than activity.
Plan continuity of patient transfer safety during surge and outbreak conditions.
Compare the cost of patient transfer safety with the cost of its absence.
Session 2Consent, confidentiality and ethics in patient transfer safety
Review whether patient transfer safety is aligned with the objectives of the clinical service.
Prepare the summary of patient transfer safety that senior management will read.
Map the clinical workflow for patient transfer safety as it is actually performed.
Check that patient transfer safety still works when volumes rise unexpectedly.
03
Patient transfer safety: staffing, capacity and demand
2 sessions · 8 points
Session 1Matching staffing on patient transfer safety to real demand
Verify cold chain and storage conditions for materials used in patient transfer safety.
Confirm the incident reporting route for patient transfer safety is quick and non-punitive.
Distinguish symptoms from causes when patient transfer safety underperforms.
Check that consent processes within patient transfer safety are genuinely informed.
Session 2The hard cases in patient transfer safety and how to reason about them
Reduce unwarranted variation in patient transfer safety between shifts and sites.
Establish who is informed, consulted and accountable in patient transfer safety.
Agree the smallest change to patient transfer safety that would be visibly useful.
Benchmark the organisation's patient transfer safety against comparable operations.
04
Patient transfer safety: cost, efficiency and sustainability of the service
2 sessions · 8 points
Session 1Comparing patient transfer safety with recognised practice
Decide what will be stopped to create capacity for patient transfer safety.
Record what was learned when patient transfer safety did not go as planned.
Establish the boundary of patient transfer safety and record what sits outside it.
Set escalation thresholds for patient transfer safety that work out of hours.
Session 2Investigating an adverse event involving patient transfer safety
Apply structured root cause analysis to the last adverse event involving patient transfer safety.
Anticipate the objections patient transfer safety will raise and prepare the answers.
Audit patient transfer safety by observing practice, not by reading policy.
Build the competence framework that supports patient transfer safety.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
Workshop or Program Participation
Airport Transfers
Customized Badge
Expert Mentorship (Private Sessions)
Supervision & Secretarial Services
Accredited Certificate of Participation
Complete Training Kit
Coffee Break
Closing Ceremony
Gold Package
At least 3 people
USD1,850
5-night stay in a 5-star hotel
Workshop or Program Participation
Airport Transfers
Customized Badge
Expert Mentorship (Private Sessions)
Supervision & Secretarial Services
Accredited Certificate of Participation
Complete Training Kit
Coffee Break
Closing Ceremony
Complete your registration
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