Health and Pharmaceutical Administration

Managing Patient Safety Programmes in Hospitals

Turn patient safety programmes from a stated policy into a practice your organisation can evidence.

  • 5training days
  • 4modules
  • 8sessions
  • 32topics
View packages and pricesCourse outline
Managing Patient Safety Programmes in Hospitals
5days

About the programme

Course Overview

Accreditation bodies assess patient safety programmes on documented evidence of consistent practice. In healthcare, a weakness in this strand of health and pharmaceutical services is eventually paid for by a patient. Participants apply the health and pharmaceutical services capability to their own clinical service throughout, so the output is directly usable. The course covers patient safety programmes at the level of detail needed to act, and stops there. The material serves both public bodies and commercial organisations dealing with this aspect of health and pharmaceutical services. Improvement in the practice within health and pharmaceutical services stalls when it depends on one capable individual rather than a defined method. Benchmarking exercises repeatedly place patient safety programmes among the areas with the widest performance spread. They gain the ability to sequence improvements to this aspect of health and pharmaceutical services in an order their organisation can absorb. Participants finish with a short, specific brief on the practice within health and pharmaceutical services ready to put in front of a decision maker.

Expected Learning Outcomes

  • Align patient safety programmes with the wider objectives of the clinical service rather than optimising it in isolation.

  • Establish incident and near-miss reporting on patient safety programmes that staff trust.

  • Establish what evidence would demonstrate that patient safety programmes is under control.

  • Adapt recognised practice on patient safety programmes to local constraints without hollowing it out.

  • Control cost per episode within patient safety programmes without shifting risk to patients.

  • Prepare the documented evidence accreditation assessors expect on patient safety programmes.

  • Protect patient confidentiality and data within patient safety programmes.

Who Should Attend

  • Consultants and advisers supporting clients on patient safety programmes.

  • Pharmacists and pharmacy managers involved in patient safety programmes.

  • Regulatory affairs specialists handling patient safety programmes.

  • Specialists advising senior management on patient safety programmes.

  • Accreditation and compliance officers preparing evidence on patient safety programmes.

  • Health information and records staff supporting patient safety programmes.

Course Modules

Open any module to see its sessions and topics.

01

Patient safety programmes: supply, cold chain and availability

2 sessions · 8 points

Session 1Matching staffing on patient safety programmes to real demand

  • Verify cold chain and storage conditions for materials used in patient safety programmes.
  • Match staffing levels on patient safety programmes to measured demand across the week.
  • Establish what evidence demonstrates patient safety programmes is under control.
  • Confirm competence and continuing development for staff delivering patient safety programmes.

Session 2Designing patient safety programmes so it helps rather than obstructs care

  • Define acceptance criteria for patient safety programmes in advance.
  • Write down the assumptions underpinning the approach to patient safety programmes.
  • Estimate the resource patient safety programmes requires to run as designed.
  • Prepare the summary of patient safety programmes that senior management will read.
02

Patient safety programmes: staffing, capacity and demand

2 sessions · 8 points

Session 1Medication safety checkpoints inside patient safety programmes

  • Map the clinical workflow for patient safety programmes as it is actually performed.
  • Build medication safety checks into patient safety programmes at the point of highest risk.
  • Confirm licensing and regulatory requirements applying to patient safety programmes are met.
  • Collect evidence on the present handling of patient safety programmes before proposing changes.

Session 2Making incident reporting on patient safety programmes safe for staff

  • Select quality indicators for patient safety programmes that measure outcome rather than activity.
  • Test the procedure for patient safety programmes against a realistic scenario.
  • Audit patient safety programmes by observing practice, not by reading policy.
  • Reduce unwarranted variation in patient safety programmes between shifts and sites.
03

Patient safety programmes: infection prevention and patient safety

2 sessions · 8 points

Session 1Making patient safety programmes work when resources are constrained

  • Cost patient safety programmes per episode and identify avoidable waste.
  • Review whether patient safety programmes is aligned with the objectives of the clinical service.
  • Define escalation criteria for deterioration detected through patient safety programmes.
  • Plan continuity of patient safety programmes during surge and outbreak conditions.

Session 2What has to be agreed before work on patient safety programmes starts

  • Map the handovers in patient safety programmes between functions and secure them.
  • Measure patient experience of patient safety programmes and feed it back to the team.
  • Assign responsibility for keeping documentation of patient safety programmes current.
  • Identify infection transmission risks created by patient safety programmes and control them.
04

Patient safety programmes: confidentiality, consent and ethics

2 sessions · 8 points

Session 1Reading the current state of patient safety programmes honestly

  • Benchmark the organisation's patient safety programmes against comparable operations.
  • Check that patient safety programmes still works when volumes rise unexpectedly.
  • Establish the boundary of patient safety programmes and record what sits outside it.
  • Record the rationale for each significant choice made about patient safety programmes.

Session 2Choosing indicators for patient safety programmes that reflect outcome

  • Build the competence framework that supports patient safety programmes.
  • Apply structured root cause analysis to the last adverse event involving patient safety programmes.
  • Assemble the accreditation evidence pack for patient safety programmes.
  • Rank the weaknesses in patient safety programmes by consequence rather than by ease of fixing.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.

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