Clinical staff will work around a process for non-communicable disease control that obstructs care, and they will be right to. Accreditation bodies assess this area of health and pharmaceutical services on documented evidence of consistent practice. The version of this strand of health and pharmaceutical services described in the manual and the version practised on the floor tend to diverge over time. The professional literature on non-communicable disease control converges on a small set of controls that reliably work. It is designed for mixed groups, so that the practice within health and pharmaceutical services is examined from more than one functional angle. Cases are chosen to expose the trade-offs in the wider health and pharmaceutical services agenda rather than to illustrate ideal conditions. It concentrates on the parts of non-communicable disease control that determine outcomes and treats the rest proportionately. Participants gain a realistic view of what the practice within health and pharmaceutical services costs and what it returns. Work concludes with a self-assessment of this strand of health and pharmaceutical services that participants can repeat annually.
Expected Learning Outcomes
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Align non-communicable disease control with the wider objectives of the clinical service rather than optimising it in isolation.
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Apply root cause analysis to adverse events involving non-communicable disease control.
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Build informed consent and ethics practice into non-communicable disease control.
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Assess and control infection risk associated with non-communicable disease control.
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Measure patient experience of non-communicable disease control and act on what it shows.
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Assess the current state of non-communicable disease control against a structured set of criteria rather than impressions.
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Plan the handover of non-communicable disease control so that capability is not lost when key staff move on.
Who Should Attend
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Nursing managers and clinical supervisors delivering non-communicable disease control.
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Quality and patient safety officers monitoring non-communicable disease control.
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Anyone whose accountability for non-communicable disease control exceeds their current formal training in it.
