Align managing negative emotions with the organisation's workforce plan rather than treating it in isolation.
Managing Negative Emotions and Converting Them into Positive Energy
A structured, applied course in managing negative emotions — designed to be used the week you return.
📍 Istanbul🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
The organisation's reputation as an employer is built or lost through managing negative emotions. A process for the people management and development discipline that managers quietly work around has already failed. Where the wider people management and development agenda is measured, it improves; where it is only discussed, it drifts. They gain the ability to sequence improvements to managing negative emotions in an order their organisation can absorb. Ambition around this area of people management and development outruns capacity unless the sequencing is deliberate. The programme converts the people management and development discipline from an area of general awareness into a set of repeatable practices. It suits anyone whose decisions touch managing negative emotions, in large organisations and small ones alike. Every module pairs a short input on the people management and development capability with structured practice on the participant's own material. The closing exercise tests whether the participant's plan for this aspect of people management and development survives a hostile question.
Expected Learning Outcomes
Align managing negative emotions with the wider objectives of the workforce rather than optimising it in isolation.
Plan succession and continuity for the roles most exposed to managing negative emotions.
Integrate managing negative emotions with reward, development and performance processes.
Anticipate the objections that managing negative emotions will attract internally and answer them in advance.
Present the case for investment in managing negative emotions in terms that a finance function will accept.
Prepare managers for the emotional load managing negative emotions places on them.
Who Should Attend
Learning and development officers building capability in managing negative emotions.
Human resources managers and business partners responsible for managing negative emotions.
Recruitment and resourcing staff affected by managing negative emotions.
Department heads accountable for the results of managing negative emotions.
Reward and compensation staff whose frameworks interact with managing negative emotions.
Business partners who must understand managing negative emotions well enough to challenge it.
Course Modules
Managing negative emotions: exceptions, appeals and difficult cases
2 sessions · 8 pointsSession 1Writing a policy on managing negative emotions a line manager can actually use
- Establish who is informed, consulted and accountable in managing negative emotions.
- Prepare the response for the most likely failure in managing negative emotions.
- Assign responsibility for keeping documentation of managing negative emotions current.
- Check that managing negative emotions still works when volumes rise unexpectedly.
Session 2Building lasting competence in managing negative emotions
- Establish the boundary of managing negative emotions and record what sits outside it.
- Train line managers on managing negative emotions rather than handling every case centrally.
- Compare intended and actual outcomes of managing negative emotions honestly.
- Build the competence framework that supports managing negative emotions.
Managing negative emotions: cost, benefit and workforce planning
2 sessions · 8 pointsSession 1Building manager capability in managing negative emotions rather than owning it centrally
- Measure the effect of managing negative emotions on retention and performance, not activity.
- Estimate the cost of managing negative emotions and the cost of leaving it unchanged.
- Set the annual review point for managing negative emotions and who attends.
- Review managing negative emotions for unintended equity effects across groups.
Session 2Applying managing negative emotions consistently to the person you like least
- Close out actions on managing negative emotions rather than leaving them open indefinitely.
- Prepare the summary of managing negative emotions that senior management will read.
- Set out how exceptions to managing negative emotions are requested and approved.
- Set the consistency check that catches uneven application of managing negative emotions.
Managing negative emotions: evidence, data and honest measurement
2 sessions · 8 pointsSession 1Keeping records on managing negative emotions that are lawful and useful
- State the purpose of managing negative emotions in one sentence a new manager would understand.
- Identify the data already collected that bears on managing negative emotions.
- Remove steps in managing negative emotions that add effort without adding assurance.
- Design the communication for managing negative emotions around the questions people will actually ask.
Session 2Appeals and grievances arising from managing negative emotions
- Define who decides on managing negative emotions and who may only recommend.
- Write down the assumptions underpinning the approach to managing negative emotions.
- Check that managing negative emotions complies with current labour regulation in every location.
- Pilot changes to managing negative emotions in one area before wider rollout.
Managing negative emotions: records, privacy and legal defensibility
2 sessions · 8 pointsSession 1Getting other functions to support managing negative emotions
- Benchmark the organisation's managing negative emotions against comparable operations.
- Identify the data the organisation already holds that bears on managing negative emotions.
- Script the difficult conversation managing negative emotions requires and rehearse it.
- Agree the smallest change to managing negative emotions that would be visibly useful.
Session 2Reviewing managing negative emotions when nothing has gone wrong
- Anticipate the objections managing negative emotions will raise and prepare the answers.
- Document the reasoning for every exception granted under managing negative emotions.
- Define the trigger that would require managing negative emotions to be redesigned.
- Build the appeals route for managing negative emotions and publish it.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.