Align multi-year digital programmes with the wider objectives of the transformation programme rather than optimising it in isolation.
Managing Multi-Year Digital Transformation Programmes and Measuring Impact
An applied course in multi-year digital programmes built around the decisions practitioners actually face.
📍 Tripoli🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
The constraint on multi-year digital programmes is rarely the model or the platform — it is the data and the operating discipline behind it. Technology choices around this area of digital and data-driven work are easy to reverse on paper and expensive to reverse in practice. Participants come from operational and oversight roles, and both perspectives on this strand of digital and data-driven work are used deliberately. Every module pairs a short input on multi-year digital programmes with structured practice on the participant's own material. Progress on the practice within digital and data-driven work is usually lost in the gap between approval and execution. Participants develop a defensible line of reasoning for the choices they make about this part of digital and data-driven work. Field experience suggests that the barrier to better multi-year digital programmes is rarely technical. The programme is built to be used, and every section of the digital and data-driven work discipline it covers ends in something applicable. Participants leave with a plan for this area of digital and data-driven work sized to what their organisation can realistically absorb.
Expected Learning Outcomes
Identify the failure points in multi-year digital programmes most likely to cause loss, and control them first.
Design the integration points between multi-year digital programmes and the systems already in production.
Agree the retirement plan for the legacy process multi-year digital programmes replaces.
Design the pilot for multi-year digital programmes so its result is decisive rather than merely encouraging.
Anticipate the objections that multi-year digital programmes will attract internally and answer them in advance.
Establish monitoring that detects model or service degradation in multi-year digital programmes before users report it.
Who Should Attend
Quality staff verifying that multi-year digital programmes performs as designed.
Public sector digital leads applying multi-year digital programmes under procurement and privacy rules.
Business partners who must understand multi-year digital programmes well enough to challenge it.
Solution architects designing how multi-year digital programmes fits the existing estate.
Business analysts translating requirements for multi-year digital programmes.
Vendor and contract managers overseeing suppliers involved in multi-year digital programmes.
Course Modules
Multi-year digital programmes: cost, licensing and total running expense
2 sessions · 8 pointsSession 1Choosing a supplier for multi-year digital programmes without being captured
- Compare the cost of multi-year digital programmes with the cost of its absence.
- Build the user briefing that explains what multi-year digital programmes does and does not decide.
- Assess the regulatory obligations multi-year digital programmes triggers in each jurisdiction.
- Record the rationale for each significant choice made about multi-year digital programmes.
Session 2Proving multi-year digital programmes paid for itself
- Arrange the handover of multi-year digital programmes so capability survives staff changes.
- Agree the indicators that will show whether multi-year digital programmes is improving.
- Establish who is informed, consulted and accountable in multi-year digital programmes.
- Identify every system multi-year digital programmes must read from or write to.
Multi-year digital programmes: architecture, integration and the existing estate
2 sessions · 8 pointsSession 1Sizing multi-year digital programmes honestly before committing budget
- Establish the boundary of multi-year digital programmes and record what sits outside it.
- Record what was learned when multi-year digital programmes did not go as planned.
- Test the procedure for multi-year digital programmes against a realistic scenario.
- Build the competence framework that supports multi-year digital programmes.
Session 2Who owns multi-year digital programmes once the project team disbands
- Agree who is on call for multi-year digital programmes outside working hours.
- Estimate compute and licensing cost for multi-year digital programmes at expected and at peak load.
- Name a single owner for each element of multi-year digital programmes.
- Agree what will be standardised in multi-year digital programmes and what will not.
Multi-year digital programmes: business case, scope and the data it depends on
2 sessions · 8 pointsSession 1The hard cases in multi-year digital programmes and how to reason about them
- Measure the current quality of the data feeding multi-year digital programmes before assuming it is usable.
- Classify the data in multi-year digital programmes and apply access controls that match the classification.
- Design the pilot for multi-year digital programmes so that a negative result is still useful.
- Plan how multi-year digital programmes is versioned and how a bad release is rolled back.
Session 2What to measure in multi-year digital programmes and what to ignore
- Build the internal briefing that explains multi-year digital programmes to those affected.
- Draft the minimum viable delivery roadmap for multi-year digital programmes.
- Define the service level multi-year digital programmes must meet and what happens when it is missed.
- Verify that multi-year digital programmes still performs when input volume doubles unexpectedly.
Multi-year digital programmes: monitoring, drift and operational ownership
2 sessions · 8 pointsSession 1Reviewing multi-year digital programmes when nothing has gone wrong
- Set the metrics that will show whether multi-year digital programmes is drifting from its intended behaviour.
- Reduce the variation in how multi-year digital programmes is carried out between teams.
- Test multi-year digital programmes against edge cases drawn from real historical records.
- Specify the fallback path when multi-year digital programmes is unavailable.
Session 2Reading the true cost of running multi-year digital programmes
- Decide which legacy process multi-year digital programmes retires, and set the date.
- Plan the sequence in which improvements to multi-year digital programmes will be introduced.
- Confirm the retention and deletion rules applied to data inside multi-year digital programmes.
- Anticipate the objections multi-year digital programmes will raise and prepare the answers.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
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