Build the quality indicators for medical store management that reflect patient outcome, not activity.
Managing Medical Stores and Supply Warehouses
Turn medical store management from a stated policy into a practice your organisation can evidence.
Course Overview
In healthcare, a weakness in medical store management is eventually paid for by a patient. Clinical staff will work around a process for the practice within health and pharmaceutical services that obstructs care, and they will be right to. The course covers this aspect of health and pharmaceutical services at the level of detail needed to act, and stops there. They leave able to brief senior management on medical store management in terms that support a decision. The most reliable predictor of sound the health and pharmaceutical services capability is whether anyone reviews it when nothing has gone wrong. Ambition around the wider health and pharmaceutical services agenda outruns capacity unless the sequencing is deliberate. The teaching approach is deliberately practical: participants build a clinical protocol for medical store management as they go. It is appropriate for those preparing to take on wider responsibility for the practice within health and pharmaceutical services. Participants leave with a plan for this area of health and pharmaceutical services sized to what their organisation can realistically absorb.
Expected Learning Outcomes
Recognise early indicators that medical store management is drifting away from its intended design.
Apply root cause analysis to adverse events involving medical store management.
Prepare a short, evidence-based briefing on medical store management for senior management.
Control cost per episode within medical store management without shifting risk to patients.
Establish what evidence would demonstrate that medical store management is under control.
Measure patient experience of medical store management and act on what it shows.
Who Should Attend
Pharmacists and pharmacy managers involved in medical store management.
Consultants and advisers supporting clients on medical store management.
Clinical department heads responsible for medical store management.
Health information and records staff supporting medical store management.
Hospital and health facility managers accountable for medical store management.
Coordinators responsible for keeping records and documentation of medical store management current.
Course Modules
Medical store management: clinical process design and workflow
2 sessions · 8 pointsSession 1What to measure in medical store management and what to ignore
- Set escalation thresholds for medical store management that work out of hours.
- Write down the assumptions underpinning the approach to medical store management.
- Apply structured root cause analysis to the last adverse event involving medical store management.
- Collect evidence on the present handling of medical store management before proposing changes.
Session 2Matching staffing on medical store management to real demand
- Select quality indicators for medical store management that measure outcome rather than activity.
- Build medication safety checks into medical store management at the point of highest risk.
- Assemble the accreditation evidence pack for medical store management.
- Close the loop: confirm changes to medical store management improved the indicator they targeted.
Medical store management: cost, efficiency and sustainability of the service
2 sessions · 8 pointsSession 1Medication safety checkpoints inside medical store management
- Confirm licensing and regulatory requirements applying to medical store management are met.
- Test the procedure for medical store management against a realistic scenario.
- Agree the smallest change to medical store management that would be visibly useful.
- Confirm the incident reporting route for medical store management is quick and non-punitive.
Session 2Auditing medical store management at the bedside, not in the binder
- Check that consent processes within medical store management are genuinely informed.
- Define the trigger that would require medical store management to be redesigned.
- Compare the cost of medical store management with the cost of its absence.
- Plan continuity of medical store management during surge and outbreak conditions.
Medical store management: quality indicators and patient outcome
2 sessions · 8 pointsSession 1The decisions in medical store management that cannot be delegated
- Distinguish symptoms from causes when medical store management underperforms.
- Confirm that reporting on medical store management reaches the people who can act.
- Assign responsibility for keeping documentation of medical store management current.
- Establish the boundary of medical store management and record what sits outside it.
Session 2Infection risk created by medical store management
- Record the rationale for each significant choice made about medical store management.
- Match staffing levels on medical store management to measured demand across the week.
- Audit medical store management by observing practice, not by reading policy.
- Identify infection transmission risks created by medical store management and control them.
Medical store management: infection prevention and patient safety
2 sessions · 8 pointsSession 1What patients actually experience during medical store management
- Rehearse the briefing on medical store management that would follow an incident.
- Measure patient experience of medical store management and feed it back to the team.
- Draft the minimum viable clinical protocol for medical store management.
- Reduce unwarranted variation in medical store management between shifts and sites.
Session 2Building lasting competence in medical store management
- Estimate the resource medical store management requires to run as designed.
- Confirm patient data handled within medical store management meets confidentiality obligations.
- Verify cold chain and storage conditions for materials used in medical store management.
- Check that records of medical store management answer the questions likely to be asked.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.