Managing Market Research to Measure Patient Needs

A concise, decision-focused programme covering health market research end to end.

📍 Abu Dhabi🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

The data supporting health market research is usually present but rarely assembled into a decision. In healthcare, a weakness in this strand of health and pharmaceutical services is eventually paid for by a patient. The course sets out a working method for the wider health and pharmaceutical services agenda that participants can apply the week they return. Plans for health market research often fail at the handover point between functions. Participants gain a realistic view of what the practice within health and pharmaceutical services costs and what it returns. The most reliable predictor of sound this aspect of health and pharmaceutical services is whether anyone reviews it when nothing has gone wrong. The programme works equally well for those formalising health market research for the first time and those improving an existing approach. Every module pairs a short input on the health and pharmaceutical services discipline with structured practice on the participant's own material. The final session converts the week's work on the wider health and pharmaceutical services agenda into commitments with owners and dates.

Expected Learning Outcomes

01

Apply regulatory and licensing requirements governing health market research.

02

Establish incident and near-miss reporting on health market research that staff trust.

03

Design escalation for clinical deterioration detected through health market research.

04

Diagnose whether a problem in health market research is one of design, resourcing or discipline.

05

Translate policy on health market research into procedures that hold up under day-to-day pressure.

06

Build continuing professional development sustaining competence in health market research.

07

Apply a repeatable review cycle to health market research and act on what it produces.

Who Should Attend

01

Clinical department heads responsible for health market research.

02

Finance managers costing services delivered through health market research.

03

Newly appointed managers taking on health market research for the first time.

04

Hospital and health facility managers accountable for health market research.

05

Consultants and advisers supporting clients on health market research.

06

Pharmacists and pharmacy managers involved in health market research.

Course Modules

01

Health market research: medication and treatment safety

2 sessions · 8 points

Session 1Medication safety checkpoints inside health market research

  • Reduce unwarranted variation in health market research between shifts and sites.
  • Set the review interval for health market research and who attends.
  • Build the competence framework that supports health market research.
  • Set out how exceptions to health market research are requested and approved.

Session 2Where health market research typically breaks, and why

  • Confirm licensing and regulatory requirements applying to health market research are met.
  • Assemble the accreditation evidence pack for health market research.
  • Record the rationale for each significant choice made about health market research.
  • Check that health market research still works when volumes rise unexpectedly.
02

Health market research: quality indicators and patient outcome

2 sessions · 8 points

Session 1Consent, confidentiality and ethics in health market research

  • Audit health market research by observing practice, not by reading policy.
  • Decide what will be stopped to create capacity for health market research.
  • Select quality indicators for health market research that measure outcome rather than activity.
  • Review whether health market research is aligned with the objectives of the clinical service.

Session 2What patients actually experience during health market research

  • Verify cold chain and storage conditions for materials used in health market research.
  • Identify where judgement in health market research is legitimate and where it is not.
  • Plan continuity of health market research during surge and outbreak conditions.
  • Prepare the summary of health market research that senior management will read.
03

Health market research: regulation, licensing and accreditation evidence

2 sessions · 8 points

Session 1Escalation and decision rights in health market research

  • Match staffing levels on health market research to measured demand across the week.
  • Map the clinical workflow for health market research as it is actually performed.
  • Confirm the incident reporting route for health market research is quick and non-punitive.
  • Test the procedure for health market research against a realistic scenario.

Session 2Designing health market research so it helps rather than obstructs care

  • Confirm patient data handled within health market research meets confidentiality obligations.
  • Establish who is informed, consulted and accountable in health market research.
  • Measure patient experience of health market research and feed it back to the team.
  • Compare the cost of health market research with the cost of its absence.
04

Health market research: infection prevention and patient safety

2 sessions · 8 points

Session 1Infection risk created by health market research

  • Confirm competence and continuing development for staff delivering health market research.
  • Check that consent processes within health market research are genuinely informed.
  • Identify infection transmission risks created by health market research and control them.
  • Apply structured root cause analysis to the last adverse event involving health market research.

Session 2Closing out health market research and capturing what was learned

  • Draft the minimum viable clinical protocol for health market research.
  • Agree the indicators that will show whether health market research is improving.
  • Identify the data already collected that bears on health market research.
  • Name a single owner for each element of health market research.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.