Sequence improvements to long-term contract performance so that each step makes the next one easier.
Managing Long-Term Contracts and Guaranteeing Performance Quality
An applied course in long-term contract performance built around the decisions practitioners actually face.
Course Overview
Savings claimed on long-term contract performance at signature are frequently lost during execution. Single sourcing on the wider procurement and supply operations agenda looks efficient until the day it is not. Participants take away a working set of documents supporting this area of procurement and supply operations, ready to be adapted internally. Post-incident reviews keep identifying weaknesses in long-term contract performance that were visible long before the incident. Participants come from operational and oversight roles, and both perspectives on this part of procurement and supply operations are used deliberately. It concentrates on the parts of the procurement and supply operations discipline that determine outcomes and treats the rest proportionately. Ambition around long-term contract performance outruns capacity unless the sequencing is deliberate. Work is grounded in real cases drawn from this strand of procurement and supply operations, which each participant adapts to conditions in their own organisation. The programme ends where implementation begins, with this area of procurement and supply operations broken into steps someone can start on Monday.
Expected Learning Outcomes
Prepare the audit trail for every award decision under long-term contract performance.
Build the approval and segregation controls preventing procurement fraud in long-term contract performance.
Establish traceability from supplier through storage to point of use for long-term contract performance.
Review contracts and agreements for the obligations they create around long-term contract performance.
Distinguish the parts of long-term contract performance that must be standardised from those that require judgement.
Segment spend on long-term contract performance and apply a sourcing strategy proportionate to risk and value.
Who Should Attend
Finance staff reviewing spend and working capital in long-term contract performance.
Inventory controllers managing stock within long-term contract performance.
Internal auditors examining controls over long-term contract performance.
Managers of multi-site operations seeking consistency in long-term contract performance.
Logistics and distribution staff moving material in long-term contract performance.
Members of committees that take decisions affecting long-term contract performance.
Course Modules
Long-term contract performance: customs, documentation and cross-border movement
2 sessions · 8 pointsSession 1The approval control on long-term contract performance that prevents fraud
- Map the physical flow of long-term contract performance through receiving, storage and dispatch.
- Collect evidence on the present handling of long-term contract performance before proposing changes.
- Set escalation thresholds for long-term contract performance that work out of hours.
- Agree the indicators that will show whether long-term contract performance is improving.
Session 2Contract terms on long-term contract performance that survive execution
- Negotiate payment terms on long-term contract performance without pushing suppliers into distress.
- Check the delivery terms and customs classification applied to long-term contract performance.
- Assess supplier financial health for critical elements of long-term contract performance.
- Confirm traceability from supplier to point of use for long-term contract performance.
Long-term contract performance: continuity, risk and single points of failure
2 sessions · 8 pointsSession 1Documentation and customs treatment for long-term contract performance
- Segment spend on long-term contract performance by value and supply risk before choosing an approach.
- Evaluate long-term contract performance on total cost of ownership across the full life.
- Review whether inventory policy on long-term contract performance still matches actual demand.
- Apply ethical and environmental criteria to supplier selection in long-term contract performance.
Session 2Setting reorder points and safety stock for long-term contract performance
- Benchmark the organisation's long-term contract performance against comparable operations.
- Agree the smallest change to long-term contract performance that would be visibly useful.
- Define acceptance criteria for long-term contract performance in advance.
- Set the stock count cycle for long-term contract performance and act on discrepancies.
Long-term contract performance: warehouse layout, flow and handling
2 sessions · 8 pointsSession 1Keeping long-term contract performance alive after the initial push
- Establish the boundary of long-term contract performance and record what sits outside it.
- Identify the data already collected that bears on long-term contract performance.
- Review the audit trail for the last three award decisions on long-term contract performance.
- Identify single-source dependencies in long-term contract performance and cost the alternatives.
Session 2The cost of long-term contract performance and how to present it
- Write down the assumptions underpinning the approach to long-term contract performance.
- Decide what will be stopped to create capacity for long-term contract performance.
- Rehearse the briefing on long-term contract performance that would follow an incident.
- Close out actions on long-term contract performance rather than leaving them open indefinitely.
Long-term contract performance: supplier evaluation, award and contract terms
2 sessions · 8 pointsSession 1Laying out the warehouse around how long-term contract performance actually moves
- Calculate reorder point and safety stock for each item in long-term contract performance.
- Rank the weaknesses in long-term contract performance by consequence rather than by ease of fixing.
- Write the specification for long-term contract performance so two suppliers would price it the same way.
- Agree the escalation route when supply of long-term contract performance is disrupted.
Session 2Comparing long-term contract performance with recognised practice
- Identify where judgement in long-term contract performance is legitimate and where it is not.
- Define measurable service levels in the contract covering long-term contract performance.
- Estimate the resource long-term contract performance requires to run as designed.
- Review whether long-term contract performance is aligned with the objectives of the supply function.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.