Establish escalation routes for kidnap and detention crisis management that work outside normal hours.
Managing Kidnap, Detention Crises and Negotiation
Learn to design, measure and defend your organisation's approach to kidnap and detention crisis management.
Course Overview
A control on kidnap and detention crisis management that is never exercised is an assumption, not a defence. The value of preparation for crisis management is only visible on the day it is needed. The course gives participants a defensible structure for this aspect of corporate security practice and the judgement to adapt it. The method assumes participants will be challenged on their handling of kidnap and detention crisis management and prepares them for it. The content is relevant to those who own this part of corporate security practice and to those who are held accountable for its results. The result is the confidence to make and defend decisions about crisis management under scrutiny. The difficulty is not agreeing that kidnap and detention crisis management matters — it is deciding what to stop doing to make room for it. Field experience suggests that the barrier to better crisis management is rarely technical. The programme ends where implementation begins, with this aspect of corporate security practice broken into steps someone can start on Monday.
Expected Learning Outcomes
Design business continuity arrangements covering crisis management.
Establish what evidence would demonstrate that kidnap and detention crisis management is under control.
Distinguish the parts of crisis management that must be standardised from those that require judgement.
Build the investigation capability and evidence handling for kidnap and detention crisis management.
Address insider risk and personnel vetting relevant to crisis management.
Establish access control and identity verification appropriate to kidnap and detention crisis management.
Who Should Attend
Operations managers whose activity is protected by kidnap and detention crisis management.
Security managers and officers responsible for crisis management.
Public sector officials applying kidnap and detention crisis management within a regulated framework.
Information security staff whose remit overlaps crisis management.
Facility and site managers accountable for protection of kidnap and detention crisis management.
Those responsible for briefing external stakeholders on crisis management.
Course Modules
Kidnap and detention crisis management: insider risk, vetting and personnel security
2 sessions · 8 pointsSession 1The paperwork for kidnap and detention crisis management that is actually needed
- Name a single owner for each element of kidnap and detention crisis management.
- Test the procedure for crisis management against a realistic scenario.
- Set the review interval for kidnap and detention crisis management and who attends.
- Check that controls on crisis management cover deterrence, detection, delay and response.
Session 2Assessing the threat to crisis management specifically, not generically
- Set escalation thresholds for kidnap and detention crisis management that work out of hours.
- Confirm vetting standards applied to staff and contractors in crisis management.
- Establish evidence handling and chain of custody for kidnap and detention crisis management.
- Identify the data already collected that bears on crisis management.
Crisis management: layered controls — deter, detect, delay, respond
2 sessions · 8 pointsSession 1What has to be agreed before work on crisis management starts
- Confirm access control on kidnap and detention crisis management cannot be routinely bypassed.
- Collect evidence on the present handling of crisis management before proposing changes.
- Rehearse the briefing on kidnap and detention crisis management that would follow an incident.
- Report on crisis management in terms that support an investment decision.
Session 2Coordinating with external authorities on crisis management
- Record what was learned when kidnap and detention crisis management did not go as planned.
- Decide what will be stopped to create capacity for crisis management.
- Build the competence framework that supports kidnap and detention crisis management.
- Protect sensitive information relating to crisis management from casual disclosure.
Crisis management: vulnerability assessment and prioritisation
2 sessions · 8 pointsSession 1Exercising the plan for crisis management realistically
- Set escalation criteria and out-of-hours contacts for kidnap and detention crisis management.
- Remove steps in crisis management that add effort without adding assurance.
- Anticipate the objections kidnap and detention crisis management will raise and prepare the answers.
- Define the first response actions for an incident involving crisis management.
Session 2Building the method for kidnap and detention crisis management step by step
- Supervise and spot-check performance on kidnap and detention crisis management rather than relying on reports.
- Identify vulnerabilities in crisis management and rank them by consequence, not ease of fix.
- Set out how exceptions to kidnap and detention crisis management are requested and approved.
- Confirm that those complying with crisis management understand why it exists.
Crisis management: continuity, exercises and external coordination
2 sessions · 8 pointsSession 1Surveillance on crisis management that supports an investigation later
- Confirm recorded material from kidnap and detention crisis management is retained long enough to be useful.
- Assess insider risk in roles with privileged access to crisis management.
- Define acceptance criteria for kidnap and detention crisis management in advance.
- Build the threat picture for crisis management from sources relevant to this site and sector.
Session 2Handling evidence from crisis management so it survives scrutiny
- Review surveillance coverage for kidnap and detention crisis management against likely approach routes.
- Verify identity checks applied at entry points relevant to crisis management.
- Establish what evidence demonstrates kidnap and detention crisis management is under control.
- Assess contractor and third-party exposure within crisis management.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.