A control on kidnap and detention crisis management that is never exercised is an assumption, not a defence. The value of preparation for crisis management is only visible on the day it is needed. The course gives participants a defensible structure for this aspect of corporate security practice and the judgement to adapt it. The method assumes participants will be challenged on their handling of kidnap and detention crisis management and prepares them for it. The content is relevant to those who own this part of corporate security practice and to those who are held accountable for its results. The result is the confidence to make and defend decisions about crisis management under scrutiny. The difficulty is not agreeing that kidnap and detention crisis management matters — it is deciding what to stop doing to make room for it. Field experience suggests that the barrier to better crisis management is rarely technical. The programme ends where implementation begins, with this aspect of corporate security practice broken into steps someone can start on Monday.
Expected Learning Outcomes
✓
Establish escalation routes for kidnap and detention crisis management that work outside normal hours.
✓
Design business continuity arrangements covering crisis management.
✓
Establish what evidence would demonstrate that kidnap and detention crisis management is under control.
✓
Distinguish the parts of crisis management that must be standardised from those that require judgement.
✓
Build the investigation capability and evidence handling for kidnap and detention crisis management.
✓
Address insider risk and personnel vetting relevant to crisis management.
✓
Establish access control and identity verification appropriate to kidnap and detention crisis management.
Who Should Attend
✓
Operations managers whose activity is protected by kidnap and detention crisis management.
✓
Security managers and officers responsible for crisis management.
✓
Public sector officials applying kidnap and detention crisis management within a regulated framework.
✓
Information security staff whose remit overlaps crisis management.
✓
Facility and site managers accountable for protection of kidnap and detention crisis management.
✓
Those responsible for briefing external stakeholders on crisis management.
Course Modules
Open any module to see its sessions and topics.
01
Kidnap and detention crisis management: insider risk, vetting and personnel security
2 sessions · 8 points
Session 1The paperwork for kidnap and detention crisis management that is actually needed
Name a single owner for each element of kidnap and detention crisis management.
Test the procedure for crisis management against a realistic scenario.
Set the review interval for kidnap and detention crisis management and who attends.
Check that controls on crisis management cover deterrence, detection, delay and response.
Session 2Assessing the threat to crisis management specifically, not generically
Set escalation thresholds for kidnap and detention crisis management that work out of hours.
Confirm vetting standards applied to staff and contractors in crisis management.
Establish evidence handling and chain of custody for kidnap and detention crisis management.
Identify the data already collected that bears on crisis management.
