Managing Internal Audit of Health Quality Standards

A concise, decision-focused programme covering health quality internal audit end to end.

📍 Cairo🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

In healthcare, a weakness in health quality internal audit is eventually paid for by a patient. Variation in internal audit between shifts and sites is where avoidable harm lives. The programme works equally well for those formalising the practice within health and pharmaceutical services for the first time and those improving an existing approach. Post-incident reviews keep identifying weaknesses in health quality internal audit that were visible long before the incident. The method assumes participants will be challenged on their handling of this area of health and pharmaceutical services and prepares them for it. The difficulty is not agreeing that internal audit matters — it is deciding what to stop doing to make room for it. The course covers health quality internal audit at the level of detail needed to act, and stops there. They gain the ability to sequence improvements to internal audit in an order their organisation can absorb. The closing exercise tests whether the participant's plan for the health and pharmaceutical services discipline survives a hostile question.

Expected Learning Outcomes

01

Handle the trade-offs in health quality internal audit between speed, cost and assurance explicitly rather than implicitly.

02

Protect patient confidentiality and data within internal audit.

03

Reduce avoidable variation in how health quality internal audit is carried out across teams.

04

Plan staffing and rota cover appropriate to demand in internal audit.

05

Select indicators that show whether health quality internal audit is improving, and reject those that only look useful.

06

Control cost per episode within internal audit without shifting risk to patients.

07

Design a process for health quality internal audit that clinical staff can follow without obstructing care.

Who Should Attend

01

Medical directors overseeing clinical governance of health quality internal audit.

02

Procurement and contracting staff whose agreements set obligations around internal audit.

03

Health information and records staff supporting health quality internal audit.

04

Accreditation and compliance officers preparing evidence on internal audit.

05

Coordinators responsible for keeping records and documentation of health quality internal audit current.

06

Pharmacists and pharmacy managers involved in internal audit.

Course Modules

01

Health quality internal audit: cost, efficiency and sustainability of the service

2 sessions · 8 points

Session 1Medication safety checkpoints inside health quality internal audit

  • Identify the data already collected that bears on health quality internal audit.
  • Confirm patient data handled within internal audit meets confidentiality obligations.
  • Verify cold chain and storage conditions for materials used in health quality internal audit.
  • Measure patient experience of internal audit and feed it back to the team.

Session 2Auditing internal audit at the bedside, not in the binder

  • Match staffing levels on health quality internal audit to measured demand across the week.
  • Rank the weaknesses in internal audit by consequence rather than by ease of fixing.
  • Reduce unwarranted variation in health quality internal audit between shifts and sites.
  • Check that consent processes within internal audit are genuinely informed.
02

Internal audit: medication and treatment safety

2 sessions · 8 points

Session 1Designing internal audit so it helps rather than obstructs care

  • Define acceptance criteria for health quality internal audit in advance.
  • Confirm the incident reporting route for internal audit is quick and non-punitive.
  • Compare the cost of health quality internal audit with the cost of its absence.
  • Identify where judgement in internal audit is legitimate and where it is not.

Session 2Matching staffing on internal audit to real demand

  • Set out the decisions in health quality internal audit that require sign-off and by whom.
  • Record what was learned when internal audit did not go as planned.
  • Build the competence framework that supports health quality internal audit.
  • Confirm that those complying with internal audit understand why it exists.
03

Internal audit: supply, cold chain and availability

2 sessions · 8 points

Session 1Consent, confidentiality and ethics in internal audit

  • Confirm that reporting on health quality internal audit reaches the people who can act.
  • Build medication safety checks into internal audit at the point of highest risk.
  • Establish who is informed, consulted and accountable in health quality internal audit.
  • Confirm that contractual obligations around internal audit are understood.

Session 2Getting other functions to support health quality internal audit

  • Close the loop: confirm changes to health quality internal audit improved the indicator they targeted.
  • Set the review interval for internal audit and who attends.
  • Select quality indicators for health quality internal audit that measure outcome rather than activity.
  • Check that internal audit still works when volumes rise unexpectedly.
04

Internal audit: infection prevention and patient safety

2 sessions · 8 points

Session 1Comparing internal audit with recognised practice

  • Identify single points of dependency in health quality internal audit and reduce them.
  • Plan continuity of internal audit during surge and outbreak conditions.
  • Confirm competence and continuing development for staff delivering health quality internal audit.
  • Apply structured root cause analysis to the last adverse event involving internal audit.

Session 2Escalation and decision rights in internal audit

  • Reduce the variation in how health quality internal audit is carried out between teams.
  • Map the clinical workflow for internal audit as it is actually performed.
  • Confirm licensing and regulatory requirements applying to health quality internal audit are met.
  • Define escalation criteria for deterioration detected through internal audit.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.