Managing Insurance Claims and Accelerating Settlement Operations

A working programme in insurance claims settlement for managers who have to deliver with existing resources.

📍 Abu Dhabi🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

Regulators no longer accept intent as evidence of control over insurance claims settlement. Growth built on poorly controlled the wider financial and banking practice agenda reverses faster than it accumulated. Participants who influence this area of financial and banking practice without directly controlling it will find the content directly usable. The course gives participants a defensible structure for insurance claims settlement and the judgement to adapt it. Post-incident reviews keep identifying weaknesses in the financial and banking practice discipline that were visible long before the incident. The method assumes participants will be challenged on their handling of this part of financial and banking practice and prepares them for it. Participants finish able to explain insurance claims settlement to a non-specialist audience without losing precision. Teams frequently over-invest in documenting the wider financial and banking practice agenda and under-invest in testing it. Participants leave with a first-ninety-days plan for this strand of financial and banking practice rather than a set of notes.

Expected Learning Outcomes

01

Assess the concentration risk building up inside insurance claims settlement.

02

Assess the capital and liquidity implications of insurance claims settlement.

03

Recognise early indicators that insurance claims settlement is drifting away from its intended design.

04

Establish the segregation of duties required around insurance claims settlement.

05

Assign clear ownership for each element of insurance claims settlement across the functions involved.

06

Verify that improvements to insurance claims settlement have held six months after they were introduced.

07

Define the risk appetite applying to insurance claims settlement and translate it into operating limits.

Who Should Attend

01

Business partners who must understand insurance claims settlement well enough to challenge it.

02

Anyone whose accountability for insurance claims settlement exceeds their current formal training in it.

03

Treasury and asset-liability staff managing insurance claims settlement.

04

Finance managers reporting on insurance claims settlement.

05

Relationship and product managers whose targets depend on insurance claims settlement.

06

Internal auditors reviewing the controls around insurance claims settlement.

Course Modules

01

Insurance claims settlement: exceptions, breaches and remediation

2 sessions · 8 points

Session 1Evidencing that insurance claims settlement worked as designed

  • Agree who signs off insurance claims settlement and record that they did.
  • Confirm reporting on insurance claims settlement reaches the committee that can act on it.
  • Compare the cost of insurance claims settlement with the cost of its absence.
  • Write down the assumptions underpinning the approach to insurance claims settlement.

Session 2Who answers for insurance claims settlement, and to whom

  • Design the exception process for insurance claims settlement and require a documented rationale.
  • Confirm client due diligence standards applied to insurance claims settlement are current.
  • Remove steps in insurance claims settlement that add effort without adding assurance.
  • Plan the sequence in which improvements to insurance claims settlement will be introduced.
02

Insurance claims settlement: audit evidence and examiner readiness

2 sessions · 8 points

Session 1Concentration building quietly inside insurance claims settlement

  • Reduce the variation in how insurance claims settlement is carried out between teams.
  • Prepare the evidence pack demonstrating insurance claims settlement operated as designed.
  • Set early warning indicators for insurance claims settlement with defined action thresholds.
  • Rehearse the briefing on insurance claims settlement that would follow an incident.

Session 2What to measure in insurance claims settlement and what to ignore

  • Test insurance claims settlement against a scenario the organisation would rather not model.
  • Identify the key controls over insurance claims settlement and who tests them.
  • Check the legal and contractual exposure created by insurance claims settlement.
  • Set the review interval for insurance claims settlement and who attends.
03

Insurance claims settlement: the control framework and segregation of duties

2 sessions · 8 points

Session 1Handling a breach of policy on insurance claims settlement properly

  • Agree the indicators that will show whether insurance claims settlement is improving.
  • Anticipate the objections insurance claims settlement will raise and prepare the answers.
  • Identify the data already collected that bears on insurance claims settlement.
  • Establish what evidence demonstrates insurance claims settlement is under control.

Session 2The early warning on insurance claims settlement that arrives in time

  • Prepare the summary of insurance claims settlement that senior management will read.
  • Check that records of insurance claims settlement answer the questions likely to be asked.
  • Check the accounting treatment applied to insurance claims settlement against current standards.
  • Confirm that those complying with insurance claims settlement understand why it exists.
04

Insurance claims settlement: measurement, models and their assumptions

2 sessions · 8 points

Session 1Stress scenarios for insurance claims settlement that are plausible rather than convenient

  • Review concentration by counterparty, sector and geography inside insurance claims settlement.
  • Set out the decisions in insurance claims settlement that require sign-off and by whom.
  • List the assumptions in any model supporting insurance claims settlement and when each was last challenged.
  • Document the remediation plan for each known weakness in insurance claims settlement.

Session 2The paperwork for insurance claims settlement that is actually needed

  • Assess the capital consumed by insurance claims settlement under current and stressed conditions.
  • Verify reconciliation and settlement controls covering insurance claims settlement.
  • Rank the weaknesses in insurance claims settlement by consequence rather than by ease of fixing.
  • Confirm regulatory reporting on insurance claims settlement is complete, timely and reconciled.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.