Managing Health Data Quality and Operational Accuracy

Turn health data quality from a stated policy into a practice your organisation can evidence.

📍 Istanbul🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

The data supporting health data quality is usually present but rarely assembled into a decision. In healthcare, a weakness in the wider health and pharmaceutical services agenda is eventually paid for by a patient. Participants finish able to explain this strand of health and pharmaceutical services to a non-specialist audience without losing precision. Participants come from operational and oversight roles, and both perspectives on health data quality are used deliberately. Most organisations already have a policy on the wider health and pharmaceutical services agenda; far fewer can show it working. Field experience suggests that the barrier to better the practice within health and pharmaceutical services is rarely technical. This programme builds health data quality from first principles, without padding and without omitting what matters. Participants test their assumptions about this strand of health and pharmaceutical services against scenarios designed to break weak ones. It ends with a prioritised list of changes to the practice within health and pharmaceutical services that the participant is prepared to defend internally.

Expected Learning Outcomes

01

Build informed consent and ethics practice into health data quality.

02

Build the internal capability for health data quality rather than depending on external support indefinitely.

03

Select indicators that show whether health data quality is improving, and reject those that only look useful.

04

Assess and control infection risk associated with health data quality.

05

Plan staffing and rota cover appropriate to demand in health data quality.

06

Protect patient confidentiality and data within health data quality.

07

Set the minimum documentation for health data quality that is genuinely necessary, and stop there.

Who Should Attend

01

Quality and patient safety officers monitoring health data quality.

02

Newly appointed managers taking on health data quality for the first time.

03

Infection prevention and control practitioners covering health data quality.

04

Pharmacists and pharmacy managers involved in health data quality.

05

Officers preparing reports on health data quality for boards or oversight committees.

06

Health information and records staff supporting health data quality.

Course Modules

01

Health data quality: incident reporting, investigation and learning

2 sessions · 8 points

Session 1Moving health data quality from approval to execution

  • Benchmark the organisation's health data quality against comparable operations.
  • Agree what will be standardised in health data quality and what will not.
  • Establish who is informed, consulted and accountable in health data quality.
  • Map the clinical workflow for health data quality as it is actually performed.

Session 2Consent, confidentiality and ethics in health data quality

  • Plan continuity of health data quality during surge and outbreak conditions.
  • Cost health data quality per episode and identify avoidable waste.
  • Confirm the incident reporting route for health data quality is quick and non-punitive.
  • Map the handovers in health data quality between functions and secure them.
02

Health data quality: infection prevention and patient safety

2 sessions · 8 points

Session 1Who answers for health data quality, and to whom

  • Define the trigger that would require health data quality to be redesigned.
  • Assemble the accreditation evidence pack for health data quality.
  • Write down the assumptions underpinning the approach to health data quality.
  • Define escalation criteria for deterioration detected through health data quality.

Session 2Investigating an adverse event involving health data quality

  • Audit health data quality by observing practice, not by reading policy.
  • Confirm competence and continuing development for staff delivering health data quality.
  • Measure patient experience of health data quality and feed it back to the team.
  • Set out how exceptions to health data quality are requested and approved.
03

Health data quality: confidentiality, consent and ethics

2 sessions · 8 points

Session 1Choosing indicators for health data quality that reflect outcome

  • Apply structured root cause analysis to the last adverse event involving health data quality.
  • Select quality indicators for health data quality that measure outcome rather than activity.
  • Name a single owner for each element of health data quality.
  • Decide what will be stopped to create capacity for health data quality.

Session 2Keeping supply and cold chain reliable for health data quality

  • Confirm patient data handled within health data quality meets confidentiality obligations.
  • Agree the smallest change to health data quality that would be visibly useful.
  • Set escalation thresholds for health data quality that work out of hours.
  • Test the procedure for health data quality against a realistic scenario.
04

Health data quality: medication and treatment safety

2 sessions · 8 points

Session 1Medication safety checkpoints inside health data quality

  • Build medication safety checks into health data quality at the point of highest risk.
  • Verify cold chain and storage conditions for materials used in health data quality.
  • Record what was learned when health data quality did not go as planned.
  • Match staffing levels on health data quality to measured demand across the week.

Session 2What to measure in health data quality and what to ignore

  • Reduce unwarranted variation in health data quality between shifts and sites.
  • Identify single points of dependency in health data quality and reduce them.
  • Draft the minimum viable clinical protocol for health data quality.
  • Set out the decisions in health data quality that require sign-off and by whom.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.