Build the audit evidence that demonstrates financial consumer protection operated as designed.
Managing Financial Consumer Protection Policies and Transparent Disclosure
A structured, applied course in financial consumer protection — designed to be used the week you return.
📍 Istanbul🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Models supporting financial consumer protection fail quietly, and usually at the worst moment. Capital, liquidity and reputation are all exposed by weak handling of the financial and banking practice discipline. Where this part of financial and banking practice is measured, it improves; where it is only discussed, it drifts. It establishes a shared vocabulary for financial consumer protection so that teams can disagree productively about it. Participants develop a defensible line of reasoning for the choices they make about the financial and banking practice discipline. It is designed for mixed groups, so that this part of financial and banking practice is examined from more than one functional angle. Cases are chosen to expose the trade-offs in financial consumer protection rather than to illustrate ideal conditions. Most organisations already have a policy on the wider financial and banking practice agenda; far fewer can show it working. The final session converts the week's work on the financial and banking practice discipline into commitments with owners and dates.
Expected Learning Outcomes
Plan the remediation route when a weakness in financial consumer protection is identified.
Distinguish the parts of financial consumer protection that must be standardised from those that require judgement.
Establish what evidence would demonstrate that financial consumer protection is under control.
Set early warning indicators that flag deterioration in financial consumer protection.
Set acceptance criteria for financial consumer protection before work begins rather than after.
Establish the segregation of duties required around financial consumer protection.
Who Should Attend
Financial technology and change staff modernising financial consumer protection.
Treasury and asset-liability staff managing financial consumer protection.
Technical staff being prepared for supervisory responsibility over financial consumer protection.
Internal auditors reviewing the controls around financial consumer protection.
Quality staff verifying that financial consumer protection performs as designed.
Credit and underwriting officers assessing financial consumer protection.
Course Modules
Financial consumer protection: measurement, models and their assumptions
2 sessions · 8 pointsSession 1The assumption inside the model for financial consumer protection that nobody revisits
- Agree who signs off financial consumer protection and record that they did.
- Review the pricing of financial consumer protection against the risk being assumed.
- Confirm segregation of duties across initiation, approval and settlement of financial consumer protection.
- Confirm client due diligence standards applied to financial consumer protection are current.
Session 2What financial consumer protection does to capital and liquidity under stress
- Remove steps in financial consumer protection that add effort without adding assurance.
- Assess the capital consumed by financial consumer protection under current and stressed conditions.
- Plan the sequence in which improvements to financial consumer protection will be introduced.
- Define acceptance criteria for financial consumer protection in advance.
Financial consumer protection: audit evidence and examiner readiness
2 sessions · 8 pointsSession 1Who answers for financial consumer protection, and to whom
- Confirm reporting on financial consumer protection reaches the committee that can act on it.
- Write down the assumptions underpinning the approach to financial consumer protection.
- State the risk appetite for financial consumer protection as a number, not an adjective.
- Define the trigger that would require financial consumer protection to be redesigned.
Session 2Stress scenarios for financial consumer protection that are plausible rather than convenient
- Set early warning indicators for financial consumer protection with defined action thresholds.
- Agree the smallest change to financial consumer protection that would be visibly useful.
- Document the remediation plan for each known weakness in financial consumer protection.
- Rehearse the briefing on financial consumer protection that would follow an incident.
Financial consumer protection: pricing, profitability and risk-adjusted return
2 sessions · 8 pointsSession 1The cost of financial consumer protection and how to present it
- Agree the indicators that will show whether financial consumer protection is improving.
- Test the procedure for financial consumer protection against a realistic scenario.
- Decide what will be stopped to create capacity for financial consumer protection.
- Identify the key controls over financial consumer protection and who tests them.
Session 2Handling a breach of policy on financial consumer protection properly
- Check that financial consumer protection still works when volumes rise unexpectedly.
- Distinguish symptoms from causes when financial consumer protection underperforms.
- Confirm that those complying with financial consumer protection understand why it exists.
- Translate the appetite for financial consumer protection into limits someone monitors daily.
Financial consumer protection: risk appetite, limits and policy
2 sessions · 8 pointsSession 1Making financial consumer protection work when resources are constrained
- Prepare the evidence pack demonstrating financial consumer protection operated as designed.
- Design the exception process for financial consumer protection and require a documented rationale.
- Check the accounting treatment applied to financial consumer protection against current standards.
- Check the legal and contractual exposure created by financial consumer protection.
Session 2Setting a limit on financial consumer protection that will actually be respected
- Compare the cost of financial consumer protection with the cost of its absence.
- Record what was learned when financial consumer protection did not go as planned.
- Review whether financial consumer protection is aligned with the objectives of the business line.
- Confirm regulatory reporting on financial consumer protection is complete, timely and reconciled.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.