Establish what evidence would demonstrate that enterprise automation programmes is under control.
Managing Enterprise-Wide Automation Transformation Programmes
Practical training in enterprise automation programmes, grounded in real cases and applied to your own operation.
Course Overview
Technology choices around enterprise automation programmes are easy to reverse on paper and expensive to reverse in practice. Boards are asking for measurable returns from the digital and data-driven work capability, not demonstrations. The difficulty is not agreeing that the digital and data-driven work discipline matters — it is deciding what to stop doing to make room for it. Cases are chosen to expose the trade-offs in enterprise automation programmes rather than to illustrate ideal conditions. Participants develop a defensible line of reasoning for the choices they make about this strand of digital and data-driven work. Post-incident reviews keep identifying weaknesses in the digital and data-driven work discipline that were visible long before the incident. It treats enterprise automation programmes as an operating discipline and equips participants to run it as one. Participants come from operational and oversight roles, and both perspectives on this area of digital and data-driven work are used deliberately. Work concludes with a self-assessment of the practice within digital and data-driven work that participants can repeat annually.
Expected Learning Outcomes
Define success criteria for enterprise automation programmes in business terms before any technology is selected.
Design a training and briefing approach that sustains competence in enterprise automation programmes.
Define escalation and fallback for enterprise automation programmes when the automated path fails.
Assign clear ownership for each element of enterprise automation programmes across the functions involved.
Quantify the running cost of enterprise automation programmes — compute, licensing, and the people who keep it alive.
Agree the retirement plan for the legacy process enterprise automation programmes replaces.
Who Should Attend
Risk and compliance staff assessing the controls around enterprise automation programmes.
Programme managers coordinating delivery of enterprise automation programmes across teams.
Vendor and contract managers overseeing suppliers involved in enterprise automation programmes.
Managers of multi-site operations seeking consistency in enterprise automation programmes.
Public sector digital leads applying enterprise automation programmes under procurement and privacy rules.
Internal auditors reviewing how enterprise automation programmes is designed and operated.
Course Modules
Enterprise automation programmes: measuring benefit and retiring what it replaces
2 sessions · 8 pointsSession 1What breaks first when enterprise automation programmes meets real volume
- Design the pilot for enterprise automation programmes so that a negative result is still useful.
- Record the reasoning behind each architectural choice in enterprise automation programmes.
- Measure the current quality of the data feeding enterprise automation programmes before assuming it is usable.
- Compare the cost of enterprise automation programmes with the cost of its absence.
Session 2Explaining enterprise automation programmes to people whose jobs it changes
- Benchmark the organisation's enterprise automation programmes against comparable operations.
- Test the procedure for enterprise automation programmes against a realistic scenario.
- Prepare the response for the most likely failure in enterprise automation programmes.
- Classify the data in enterprise automation programmes and apply access controls that match the classification.
Enterprise automation programmes: monitoring, drift and operational ownership
2 sessions · 8 pointsSession 1What to measure in enterprise automation programmes and what to ignore
- Reduce the variation in how enterprise automation programmes is carried out between teams.
- Agree the smallest change to enterprise automation programmes that would be visibly useful.
- Estimate the resource enterprise automation programmes requires to run as designed.
- Set out how exceptions to enterprise automation programmes are requested and approved.
Session 2The data question everyone skips at the start of enterprise automation programmes
- Identify the skills the team lacks to operate enterprise automation programmes independently.
- Prepare the summary of enterprise automation programmes that senior management will read.
- Agree what will be standardised in enterprise automation programmes and what will not.
- List the data sources enterprise automation programmes consumes and confirm each has a named owner.
Enterprise automation programmes: governance, ethics and explainability
2 sessions · 8 pointsSession 1Who answers for enterprise automation programmes, and to whom
- Rehearse the briefing on enterprise automation programmes that would follow an incident.
- Decide which legacy process enterprise automation programmes retires, and set the date.
- Remove steps in enterprise automation programmes that add effort without adding assurance.
- Build the user briefing that explains what enterprise automation programmes does and does not decide.
Session 2Who owns enterprise automation programmes once the project team disbands
- Verify that enterprise automation programmes still performs when input volume doubles unexpectedly.
- Define the exit route from the supplier supporting enterprise automation programmes.
- Identify single points of dependency in enterprise automation programmes and reduce them.
- Set the metrics that will show whether enterprise automation programmes is drifting from its intended behaviour.
Enterprise automation programmes: people, skills and the change that follows
2 sessions · 8 pointsSession 1Where enterprise automation programmes touches systems nobody wants to change
- Test enterprise automation programmes against edge cases drawn from real historical records.
- Agree the indicators that will show whether enterprise automation programmes is improving.
- Agree who is on call for enterprise automation programmes outside working hours.
- Specify the fallback path when enterprise automation programmes is unavailable.
Session 2Reading the current state of enterprise automation programmes honestly
- Map the handovers in enterprise automation programmes between functions and secure them.
- Estimate compute and licensing cost for enterprise automation programmes at expected and at peak load.
- Plan how enterprise automation programmes is versioned and how a bad release is rolled back.
- Establish who is informed, consulted and accountable in enterprise automation programmes.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.