Align benefits and incentive systems with the wider objectives of the workforce rather than optimising it in isolation.
Managing Employee Benefits and Incentive Systems
A concise, decision-focused programme covering benefits and incentive systems end to end.
Course Overview
Most disputes about benefits and incentive systems begin as a conversation that was handled badly. Data on incentive systems is abundant; insight about it is not. Where this part of people management and development is measured, it improves; where it is only discussed, it drifts. The material serves both public bodies and commercial organisations dealing with benefits and incentive systems. The course leaves participants able to diagnose weaknesses in this area of people management and development before they become incidents. It treats incentive systems as an operating discipline and equips participants to run it as one. Ambition around benefits and incentive systems outruns capacity unless the sequencing is deliberate. Participants apply incentive systems to their own workforce throughout, so the output is directly usable. The programme closes with an action plan for this aspect of people management and development that each participant writes for their own organisation.
Expected Learning Outcomes
Structure records relating to incentive systems so they satisfy legal and privacy obligations.
Design the communication that makes benefits and incentive systems understood rather than merely announced.
Identify the failure points in incentive systems most likely to cause loss, and control them first.
Design the appeals or grievance route attached to benefits and incentive systems.
Review contracts and agreements for the obligations they create around incentive systems.
Build capability in benefits and incentive systems across the management line, not only in the people function.
Who Should Attend
Public sector personnel officers applying benefits and incentive systems within regulation.
Coordinators responsible for keeping records and documentation of incentive systems current.
Learning and development officers building capability in benefits and incentive systems.
Staff seconded into improvement work on incentive systems.
Human resources managers and business partners responsible for benefits and incentive systems.
Reward and compensation staff whose frameworks interact with incentive systems.
Course Modules
Benefits and incentive systems: review, learning and adjustment
2 sessions · 8 pointsSession 1The exception to benefits and incentive systems that sets the precedent
- Agree what will be standardised in benefits and incentive systems and what will not.
- Design the communication for incentive systems around the questions people will actually ask.
- Record the rationale for each significant choice made about benefits and incentive systems.
- State the purpose of incentive systems in one sentence a new manager would understand.
Session 2What to measure in incentive systems and what to ignore
- Prepare the response for the most likely failure in benefits and incentive systems.
- Confirm records relating to incentive systems meet retention and privacy rules.
- Identify single points of dependency in benefits and incentive systems and reduce them.
- Set the review interval for incentive systems and who attends.
Incentive systems: capability across the management line
2 sessions · 8 pointsSession 1Comparing incentive systems with recognised practice
- Arrange the handover of benefits and incentive systems so capability survives staff changes.
- Rank the weaknesses in incentive systems by consequence rather than by ease of fixing.
- Distinguish symptoms from causes when benefits and incentive systems underperforms.
- Build the internal briefing that explains incentive systems to those affected.
Session 2Reviewing incentive systems when nothing has gone wrong
- Identify the data the organisation already holds that bears on benefits and incentive systems.
- Measure the effect of incentive systems on retention and performance, not activity.
- Write down the assumptions underpinning the approach to benefits and incentive systems.
- Set out how exceptions to incentive systems are requested and approved.
Incentive systems: records, privacy and legal defensibility
2 sessions · 8 pointsSession 1Applying incentive systems consistently to the person you like least
- Review benefits and incentive systems for unintended equity effects across groups.
- Estimate the cost of incentive systems and the cost of leaving it unchanged.
- Name a single owner for each element of benefits and incentive systems.
- Ask employees what incentive systems feels like from their side.
Session 2Keeping records on benefits and incentive systems that are lawful and useful
- Set the annual review point for benefits and incentive systems and who attends.
- Script the difficult conversation incentive systems requires and rehearse it.
- Plan succession for roles most exposed to benefits and incentive systems.
- Compare intended and actual outcomes of incentive systems honestly.
Incentive systems: policy design and legal footing
2 sessions · 8 pointsSession 1Building manager capability in incentive systems rather than owning it centrally
- Define who decides on benefits and incentive systems and who may only recommend.
- Set the consistency check that catches uneven application of incentive systems.
- Assign responsibility for keeping documentation of benefits and incentive systems current.
- Reduce the variation in how incentive systems is carried out between teams.
Session 2Explaining incentive systems so people believe it
- Identify the data already collected that bears on benefits and incentive systems.
- Check that records of incentive systems answer the questions likely to be asked.
- Pilot changes to benefits and incentive systems in one area before wider rollout.
- Document the reasoning for every exception granted under incentive systems.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.