Project Management

Managing Digital Transformation Projects for Traditional Insurance Companies

Develop the judgement and the documentation needed to run insurance digital transformation projects properly.

  • 5training days
  • 4modules
  • 8sessions
  • 32topics
View packages and pricesCourse outline
Managing Digital Transformation Projects for Traditional Insurance Companies
5days

About the programme

Course Overview

Projects involving insurance digital transformation projects are rarely late all at once; they are late a day at a time. Most recovery effort on transformation projects is spent on problems that were visible early. The version of this area of project and portfolio delivery described in the manual and the version practised on the floor tend to diverge over time. The course covers insurance digital transformation projects at the level of detail needed to act, and stops there. The course leaves participants able to diagnose weaknesses in the wider project and portfolio delivery agenda before they become incidents. Comparative studies of transformation projects across sectors find the same handful of failure points recurring. It is written for people who have to make insurance digital transformation projects work with the resources they already have. Participants apply transformation projects to their own project throughout, so the output is directly usable. Participants leave with a first-ninety-days plan for this strand of project and portfolio delivery rather than a set of notes.

Expected Learning Outcomes

  • Build a schedule for insurance digital transformation projects with a genuine critical path and realistic durations.

  • Establish quality acceptance criteria for the deliverables of transformation projects.

  • Set a realistic target state for insurance digital transformation projects and a defensible route to it.

  • Identify and quantify the risks to transformation projects and assign owners.

  • Set acceptance criteria for insurance digital transformation projects before work begins rather than after.

  • Manage stakeholders of transformation projects according to influence and interest.

  • Communicate the purpose of insurance digital transformation projects to those who have to comply with it.

Who Should Attend

  • Planners and schedulers building the timeline for insurance digital transformation projects.

  • Team members preparing to take on project responsibility for transformation projects.

  • Team leaders and supervisors who put insurance digital transformation projects into practice day to day.

  • Department heads accountable for the results of transformation projects.

  • Risk managers supporting insurance digital transformation projects.

  • Project management office staff assuring transformation projects.

Course Modules

Open any module to see its sessions and topics.

01

Insurance digital transformation projects: schedule, critical path and realistic duration

2 sessions · 8 points

Session 1The risks to insurance digital transformation projects nobody wants to raise

  • Map stakeholders of insurance digital transformation projects by influence and current level of support.
  • Plan handover of transformation projects to the team that will operate it.
  • Set escalation thresholds for insurance digital transformation projects that work out of hours.
  • Measure progress on transformation projects by value earned, not tasks ticked.

Session 2Comparing transformation projects with recognised practice

  • Write the scope statement for insurance digital transformation projects including explicit exclusions.
  • Record the rationale for each significant choice made about transformation projects.
  • Define acceptance criteria for each deliverable of insurance digital transformation projects.
  • Define how the benefit from transformation projects will be measured after closure.
02

Transformation projects: estimating cost and effort

2 sessions · 8 points

Session 1Where transformation projects typically breaks, and why

  • Agree the escalation threshold for insurance digital transformation projects in advance.
  • Verify six months later that changes to transformation projects have held.
  • Decide what will be stopped to create capacity for insurance digital transformation projects.
  • Close out actions on transformation projects rather than leaving them open indefinitely.

Session 2Managing suppliers delivering part of transformation projects

  • Define acceptance criteria for insurance digital transformation projects in advance.
  • Build reporting on transformation projects that surfaces problems while they are small.
  • Rehearse the briefing on insurance digital transformation projects that would follow an incident.
  • Draft the minimum viable delivery plan for transformation projects.
03

Transformation projects: stakeholders, communication and support

2 sessions · 8 points

Session 1Testing transformation projects before relying on it

  • Build the internal briefing that explains insurance digital transformation projects to those affected.
  • Register the risks to transformation projects with owner, probability and impact.
  • Archive the decision record for insurance digital transformation projects so successors understand it.
  • Prepare the response for the most likely failure in transformation projects.

Session 2Measuring progress on insurance digital transformation projects honestly

  • Establish what evidence demonstrates insurance digital transformation projects is under control.
  • Define the decision gates for transformation projects and what evidence each requires.
  • Prepare the recovery plan for insurance digital transformation projects before it is needed.
  • Manage supplier performance on transformation projects against contract, not goodwill.
04

Transformation projects: progress measurement and early warning

2 sessions · 8 points

Session 1Decision gates on transformation projects that can actually stop it

  • Identify the critical path through insurance digital transformation projects and the float elsewhere.
  • Hold a lessons session on transformation projects while memory is accurate.
  • Agree the indicators that will show whether insurance digital transformation projects is improving.
  • Confirm that contractual obligations around transformation projects are understood.

Session 2Handing over transformation projects and proving the benefit

  • Estimate insurance digital transformation projects using two independent methods and reconcile the difference.
  • Agree the smallest change to transformation projects that would be visibly useful.
  • Identify single points of dependency in insurance digital transformation projects and reduce them.
  • Reduce the variation in how transformation projects is carried out between teams.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.

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