Managing Customs and Border Digitisation and Trade Facilitation Projects

Turn customs and border digitisation from a stated policy into a practice your organisation can evidence.

📍 Cairo🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

Stakeholders withdraw support for customs and border digitisation quietly before they withdraw it formally. The estimate for border digitisation that nobody challenged is usually the one that fails. The course covers the project and portfolio delivery discipline at the level of detail needed to act, and stops there. The method assumes participants will be challenged on their handling of customs and border digitisation and prepares them for it. Moving this aspect of project and portfolio delivery from written policy into daily practice is not achieved by a single decision. Across sectors, teams that rehearse border digitisation outperform teams that only plan it. The result is the confidence to make and defend decisions about customs and border digitisation under scrutiny. It is pitched for practitioners with responsibility for border digitisation, not for observers of it. Participants finish with a short, specific brief on the practice within project and portfolio delivery ready to put in front of a decision maker.

Expected Learning Outcomes

01

Build a schedule for customs and border digitisation with a genuine critical path and realistic durations.

02

Establish escalation routes for border digitisation that work outside normal hours.

03

Recover customs and border digitisation when it is behind, without pretending it is not.

04

Test the organisation's response to border digitisation under conditions that are less than ideal.

05

Control change to customs and border digitisation so every variation has a price and a decision.

06

Verify that improvements to border digitisation have held six months after they were introduced.

07

Estimate cost and effort for customs and border digitisation using more than one method.

Who Should Attend

01

Technical staff being prepared for supervisory responsibility over customs and border digitisation.

02

Those responsible for briefing external stakeholders on border digitisation.

03

Cost engineers and project controls staff on customs and border digitisation.

04

Programme and portfolio managers overseeing border digitisation.

05

Project sponsors accountable for the outcome of customs and border digitisation.

06

Contract and procurement staff supporting border digitisation.

Course Modules

01

Customs and border digitisation: governance, gates and decision rights

2 sessions · 8 points

Session 1Writing the scope of customs and border digitisation including what is excluded

  • Agree the smallest change to customs and border digitisation that would be visibly useful.
  • Test the procedure for border digitisation against a realistic scenario.
  • Plan handover of customs and border digitisation to the team that will operate it.
  • Set the review interval for border digitisation and who attends.

Session 2Who answers for border digitisation, and to whom

  • Review at each gate whether customs and border digitisation should continue at all.
  • Define the decision gates for border digitisation and what evidence each requires.
  • Agree the escalation threshold for customs and border digitisation in advance.
  • Register the risks to border digitisation with owner, probability and impact.
02

Border digitisation: stakeholders, communication and support

2 sessions · 8 points

Session 1Recovering border digitisation when it is behind

  • Define how the benefit from customs and border digitisation will be measured after closure.
  • Record the rationale for each significant choice made about border digitisation.
  • Identify where judgement in customs and border digitisation is legitimate and where it is not.
  • Decide what will be stopped to create capacity for border digitisation.

Session 2Closing border digitisation and capturing what was learned

  • Write the scope statement for customs and border digitisation including explicit exclusions.
  • Distinguish symptoms from causes when border digitisation underperforms.
  • Set out how exceptions to customs and border digitisation are requested and approved.
  • Hold a lessons session on border digitisation while memory is accurate.
03

Border digitisation: estimating cost and effort

2 sessions · 8 points

Session 1Building the method for border digitisation step by step

  • Prepare the response for the most likely failure in customs and border digitisation.
  • Estimate border digitisation using two independent methods and reconcile the difference.
  • Draft the minimum viable delivery plan for customs and border digitisation.
  • Identify the critical path through border digitisation and the float elsewhere.

Session 2Keeping customs and border digitisation alive after the initial push

  • Verify six months later that changes to customs and border digitisation have held.
  • Define acceptance criteria for border digitisation in advance.
  • Set the change control process for customs and border digitisation and require cost and time impact.
  • Manage supplier performance on border digitisation against contract, not goodwill.
04

Border digitisation: progress measurement and early warning

2 sessions · 8 points

Session 1The risks to border digitisation nobody wants to raise

  • Check that customs and border digitisation still works when volumes rise unexpectedly.
  • Define acceptance criteria for each deliverable of border digitisation.
  • Compare resource demand from customs and border digitisation against other commitments.
  • Rehearse the briefing on border digitisation that would follow an incident.

Session 2Managing suppliers delivering part of border digitisation

  • Build reporting on customs and border digitisation that surfaces problems while they are small.
  • Agree the indicators that will show whether border digitisation is improving.
  • Prepare the recovery plan for customs and border digitisation before it is needed.
  • Estimate the resource border digitisation requires to run as designed.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.