Managing Communication and Media During Security Crises

A working programme in security crisis communication for managers who have to deliver with existing resources.

📍 Tripoli🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

Guard force performance on security crisis communication reflects supervision, not instruction. A control on this strand of corporate security practice that is never exercised is an assumption, not a defence. The programme uses small-group work so that each participant's treatment of the wider corporate security practice agenda is examined, not just described. Across sectors, teams that rehearse security crisis communication outperform teams that only plan it. This programme builds the corporate security practice capability from first principles, without padding and without omitting what matters. Participants who influence this aspect of corporate security practice without directly controlling it will find the content directly usable. The outcome is a practitioner who can hold a position on security crisis communication and revise it on evidence. Progress on the practice within corporate security practice is usually lost in the gap between approval and execution. Participants leave with a plan for the corporate security practice discipline sized to what their organisation can realistically absorb.

Expected Learning Outcomes

01

Design a practical operating method for security crisis communication that fits the organisation's size and maturity.

02

Assess and control third-party and contractor exposure in security crisis communication.

03

Identify vulnerabilities in security crisis communication and rank them by consequence.

04

Set acceptance criteria for security crisis communication before work begins rather than after.

05

Document decisions about security crisis communication in a form that remains useful after the people change.

06

Build the security operating procedures governing security crisis communication.

07

Protect information and intellectual property within security crisis communication.

Who Should Attend

01

Executives responsible for approving investment in security crisis communication.

02

Investigation and loss prevention specialists working on security crisis communication.

03

Consultants and advisers supporting clients on security crisis communication.

04

Analysts producing the data on which decisions about security crisis communication rest.

05

Control room and monitoring staff operating security crisis communication.

06

Operations managers whose activity is protected by security crisis communication.

Course Modules

01

Security crisis communication: vulnerability assessment and prioritisation

2 sessions · 8 points

Session 1Handling evidence from security crisis communication so it survives scrutiny

  • Verify identity checks applied at entry points relevant to security crisis communication.
  • Set escalation criteria and out-of-hours contacts for security crisis communication.
  • Check guard force instructions for security crisis communication are current and understood.
  • Review security crisis communication after every incident, exercise or change in threat.

Session 2Finding the vulnerability in security crisis communication an adversary would use

  • Map the handovers in security crisis communication between functions and secure them.
  • Arrange the handover of security crisis communication so capability survives staff changes.
  • Exercise the plan for security crisis communication under realistic conditions and record failures.
  • Confirm access control on security crisis communication cannot be routinely bypassed.
02

Security crisis communication: investigation, evidence and reporting

2 sessions · 8 points

Session 1Reading the current state of security crisis communication honestly

  • Agree the smallest change to security crisis communication that would be visibly useful.
  • Confirm vetting standards applied to staff and contractors in security crisis communication.
  • Record the rationale for each significant choice made about security crisis communication.
  • Build the competence framework that supports security crisis communication.

Session 2Supervising the guard force on security crisis communication

  • Agree the indicators that will show whether security crisis communication is improving.
  • Assess contractor and third-party exposure within security crisis communication.
  • Identify vulnerabilities in security crisis communication and rank them by consequence, not ease of fix.
  • Define the trigger that would require security crisis communication to be redesigned.
03

Security crisis communication: incident response and escalation

2 sessions · 8 points

Session 1Building lasting competence in security crisis communication

  • Verify six months later that changes to security crisis communication have held.
  • Supervise and spot-check performance on security crisis communication rather than relying on reports.
  • Establish who is informed, consulted and accountable in security crisis communication.
  • Identify the data already collected that bears on security crisis communication.

Session 2Coordinating with external authorities on security crisis communication

  • Set out the decisions in security crisis communication that require sign-off and by whom.
  • Identify single points of dependency in security crisis communication and reduce them.
  • Assess insider risk in roles with privileged access to security crisis communication.
  • Review surveillance coverage for security crisis communication against likely approach routes.
04

Security crisis communication: governance, assurance and investment case

2 sessions · 8 points

Session 1The hard cases in security crisis communication and how to reason about them

  • Rehearse the briefing on security crisis communication that would follow an incident.
  • Report on security crisis communication in terms that support an investment decision.
  • Coordinate arrangements for security crisis communication with civil defence and police in advance.
  • Set the review interval for security crisis communication and who attends.

Session 2Exercising the plan for security crisis communication realistically

  • Assign responsibility for keeping documentation of security crisis communication current.
  • Plan the sequence in which improvements to security crisis communication will be introduced.
  • Confirm recorded material from security crisis communication is retained long enough to be useful.
  • Check that controls on security crisis communication cover deterrence, detection, delay and response.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.