Managing Clinical Pharmacy Services and Medication Therapy Follow-Up

Turn clinical pharmacy services from a stated policy into a practice your organisation can evidence.

📍 Cairo🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

Cost pressure and quality expectations on clinical pharmacy services are rising at the same time. Clinical staff will work around a process for the health and pharmaceutical services capability that obstructs care, and they will be right to. Improvement in this area of health and pharmaceutical services stalls when it depends on one capable individual rather than a defined method. The programme suits teams tackling clinical pharmacy services together as readily as individuals attending alone. Participants test their assumptions about the wider health and pharmaceutical services agenda against scenarios designed to break weak ones. Participants take away a working set of documents supporting this strand of health and pharmaceutical services, ready to be adapted internally. Comparative studies of clinical pharmacy services across sectors find the same handful of failure points recurring. Participants leave with a method for this aspect of health and pharmaceutical services, not a set of opinions about it. The final module sets out how progress on the wider health and pharmaceutical services agenda will be evidenced six months later.

Expected Learning Outcomes

01

Present the case for investment in clinical pharmacy services in terms that a finance function will accept.

02

Control cost per episode within clinical pharmacy services without shifting risk to patients.

03

Design escalation for clinical deterioration detected through clinical pharmacy services.

04

Build continuing professional development sustaining competence in clinical pharmacy services.

05

Distinguish the parts of clinical pharmacy services that must be standardised from those that require judgement.

06

Establish what evidence would demonstrate that clinical pharmacy services is under control.

07

Manage the supply chain and cold chain supporting clinical pharmacy services.

Who Should Attend

01

Regulatory affairs specialists handling clinical pharmacy services.

02

Clinical department heads responsible for clinical pharmacy services.

03

Accreditation and compliance officers preparing evidence on clinical pharmacy services.

04

Technical staff being prepared for supervisory responsibility over clinical pharmacy services.

05

Coordinators responsible for keeping records and documentation of clinical pharmacy services current.

06

Nursing managers and clinical supervisors delivering clinical pharmacy services.

Course Modules

01

Clinical pharmacy services: supply, cold chain and availability

2 sessions · 8 points

Session 1Where clinical pharmacy services typically breaks, and why

  • Identify infection transmission risks created by clinical pharmacy services and control them.
  • Record the rationale for each significant choice made about clinical pharmacy services.
  • Collect evidence on the present handling of clinical pharmacy services before proposing changes.
  • Apply structured root cause analysis to the last adverse event involving clinical pharmacy services.

Session 2The decisions in clinical pharmacy services that cannot be delegated

  • Reduce the variation in how clinical pharmacy services is carried out between teams.
  • Close the loop: confirm changes to clinical pharmacy services improved the indicator they targeted.
  • Assign responsibility for keeping documentation of clinical pharmacy services current.
  • Map the clinical workflow for clinical pharmacy services as it is actually performed.
02

Clinical pharmacy services: regulation, licensing and accreditation evidence

2 sessions · 8 points

Session 1Consent, confidentiality and ethics in clinical pharmacy services

  • Confirm that those complying with clinical pharmacy services understand why it exists.
  • Cost clinical pharmacy services per episode and identify avoidable waste.
  • Anticipate the objections clinical pharmacy services will raise and prepare the answers.
  • Confirm the incident reporting route for clinical pharmacy services is quick and non-punitive.

Session 2Keeping supply and cold chain reliable for clinical pharmacy services

  • Assemble the accreditation evidence pack for clinical pharmacy services.
  • Plan continuity of clinical pharmacy services during surge and outbreak conditions.
  • Reduce unwarranted variation in clinical pharmacy services between shifts and sites.
  • Confirm competence and continuing development for staff delivering clinical pharmacy services.
03

Clinical pharmacy services: cost, efficiency and sustainability of the service

2 sessions · 8 points

Session 1What patients actually experience during clinical pharmacy services

  • Confirm that contractual obligations around clinical pharmacy services are understood.
  • Compare the cost of clinical pharmacy services with the cost of its absence.
  • Measure patient experience of clinical pharmacy services and feed it back to the team.
  • Verify six months later that changes to clinical pharmacy services have held.

Session 2Matching staffing on clinical pharmacy services to real demand

  • Agree what will be standardised in clinical pharmacy services and what will not.
  • Map the handovers in clinical pharmacy services between functions and secure them.
  • Audit clinical pharmacy services by observing practice, not by reading policy.
  • Agree the smallest change to clinical pharmacy services that would be visibly useful.
04

Clinical pharmacy services: confidentiality, consent and ethics

2 sessions · 8 points

Session 1Making incident reporting on clinical pharmacy services safe for staff

  • Draft the minimum viable clinical protocol for clinical pharmacy services.
  • Confirm patient data handled within clinical pharmacy services meets confidentiality obligations.
  • Define escalation criteria for deterioration detected through clinical pharmacy services.
  • Review whether clinical pharmacy services is aligned with the objectives of the clinical service.

Session 2Keeping clinical pharmacy services alive after the initial push

  • Identify single points of dependency in clinical pharmacy services and reduce them.
  • Match staffing levels on clinical pharmacy services to measured demand across the week.
  • Set the review interval for clinical pharmacy services and who attends.
  • Check that consent processes within clinical pharmacy services are genuinely informed.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.