Manage the supply chain and cold chain supporting chronic disease follow-up.
Managing Chronic Disease Follow-Up Programmes in Primary Care
A concise, decision-focused programme covering chronic disease follow-up end to end.
Course Overview
The data supporting chronic disease follow-up is usually present but rarely assembled into a decision. Clinical staff will work around a process for this aspect of health and pharmaceutical services that obstructs care, and they will be right to. Participants gain a clear basis for measuring what the practice within health and pharmaceutical services has actually achieved. The version of chronic disease follow-up described in the manual and the version practised on the floor tend to diverge over time. The professional literature on this aspect of health and pharmaceutical services converges on a small set of controls that reliably work. The material serves both public bodies and commercial organisations dealing with this part of health and pharmaceutical services. Participants apply chronic disease follow-up to their own clinical service throughout, so the output is directly usable. The programme converts the practice within health and pharmaceutical services from an area of general awareness into a set of repeatable practices. Participants leave with a first-ninety-days plan for the wider health and pharmaceutical services agenda rather than a set of notes.
Expected Learning Outcomes
Adapt recognised practice on chronic disease follow-up to local constraints without hollowing it out.
Build the quality indicators for chronic disease follow-up that reflect patient outcome, not activity.
Build a concise clinical protocol for chronic disease follow-up that colleagues can follow without further explanation.
Build the internal capability for chronic disease follow-up rather than depending on external support indefinitely.
Apply regulatory and licensing requirements governing chronic disease follow-up.
Apply root cause analysis to adverse events involving chronic disease follow-up.
Who Should Attend
Public sector officials applying chronic disease follow-up within a regulated framework.
Supply chain and biomedical staff supporting chronic disease follow-up.
Hospital and health facility managers accountable for chronic disease follow-up.
Medical directors overseeing clinical governance of chronic disease follow-up.
Business partners who must understand chronic disease follow-up well enough to challenge it.
Health information and records staff supporting chronic disease follow-up.
Course Modules
Chronic disease follow-up: medication and treatment safety
2 sessions · 8 pointsSession 1Medication safety checkpoints inside chronic disease follow-up
- Name a single owner for each element of chronic disease follow-up.
- Reduce unwarranted variation in chronic disease follow-up between shifts and sites.
- Assemble the accreditation evidence pack for chronic disease follow-up.
- Set out the decisions in chronic disease follow-up that require sign-off and by whom.
Session 2Designing chronic disease follow-up so it helps rather than obstructs care
- Benchmark the organisation's chronic disease follow-up against comparable operations.
- Prepare the response for the most likely failure in chronic disease follow-up.
- Establish what evidence demonstrates chronic disease follow-up is under control.
- Identify single points of dependency in chronic disease follow-up and reduce them.
Chronic disease follow-up: incident reporting, investigation and learning
2 sessions · 8 pointsSession 1Matching staffing on chronic disease follow-up to real demand
- Rank the weaknesses in chronic disease follow-up by consequence rather than by ease of fixing.
- Confirm licensing and regulatory requirements applying to chronic disease follow-up are met.
- Measure patient experience of chronic disease follow-up and feed it back to the team.
- Apply structured root cause analysis to the last adverse event involving chronic disease follow-up.
Session 2What patients actually experience during chronic disease follow-up
- Confirm competence and continuing development for staff delivering chronic disease follow-up.
- Anticipate the objections chronic disease follow-up will raise and prepare the answers.
- Define acceptance criteria for chronic disease follow-up in advance.
- Check that consent processes within chronic disease follow-up are genuinely informed.
Chronic disease follow-up: regulation, licensing and accreditation evidence
2 sessions · 8 pointsSession 1What to measure in chronic disease follow-up and what to ignore
- Define escalation criteria for deterioration detected through chronic disease follow-up.
- Identify infection transmission risks created by chronic disease follow-up and control them.
- Identify the data already collected that bears on chronic disease follow-up.
- Agree the smallest change to chronic disease follow-up that would be visibly useful.
Session 2Comparing chronic disease follow-up with recognised practice
- Build the internal briefing that explains chronic disease follow-up to those affected.
- Build medication safety checks into chronic disease follow-up at the point of highest risk.
- Confirm the incident reporting route for chronic disease follow-up is quick and non-punitive.
- Check that records of chronic disease follow-up answer the questions likely to be asked.
Chronic disease follow-up: supply, cold chain and availability
2 sessions · 8 pointsSession 1Keeping chronic disease follow-up alive after the initial push
- Verify cold chain and storage conditions for materials used in chronic disease follow-up.
- Confirm patient data handled within chronic disease follow-up meets confidentiality obligations.
- Reduce the variation in how chronic disease follow-up is carried out between teams.
- Close out actions on chronic disease follow-up rather than leaving them open indefinitely.
Session 2Auditing chronic disease follow-up at the bedside, not in the binder
- Cost chronic disease follow-up per episode and identify avoidable waste.
- Map the clinical workflow for chronic disease follow-up as it is actually performed.
- Plan continuity of chronic disease follow-up during surge and outbreak conditions.
- Assign responsibility for keeping documentation of chronic disease follow-up current.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.