Managing Chronic Disease Follow-Up Programmes in Primary Care

A concise, decision-focused programme covering chronic disease follow-up end to end.

📍 Cairo🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

The data supporting chronic disease follow-up is usually present but rarely assembled into a decision. Clinical staff will work around a process for this aspect of health and pharmaceutical services that obstructs care, and they will be right to. Participants gain a clear basis for measuring what the practice within health and pharmaceutical services has actually achieved. The version of chronic disease follow-up described in the manual and the version practised on the floor tend to diverge over time. The professional literature on this aspect of health and pharmaceutical services converges on a small set of controls that reliably work. The material serves both public bodies and commercial organisations dealing with this part of health and pharmaceutical services. Participants apply chronic disease follow-up to their own clinical service throughout, so the output is directly usable. The programme converts the practice within health and pharmaceutical services from an area of general awareness into a set of repeatable practices. Participants leave with a first-ninety-days plan for the wider health and pharmaceutical services agenda rather than a set of notes.

Expected Learning Outcomes

01

Manage the supply chain and cold chain supporting chronic disease follow-up.

02

Adapt recognised practice on chronic disease follow-up to local constraints without hollowing it out.

03

Build the quality indicators for chronic disease follow-up that reflect patient outcome, not activity.

04

Build a concise clinical protocol for chronic disease follow-up that colleagues can follow without further explanation.

05

Build the internal capability for chronic disease follow-up rather than depending on external support indefinitely.

06

Apply regulatory and licensing requirements governing chronic disease follow-up.

07

Apply root cause analysis to adverse events involving chronic disease follow-up.

Who Should Attend

01

Public sector officials applying chronic disease follow-up within a regulated framework.

02

Supply chain and biomedical staff supporting chronic disease follow-up.

03

Hospital and health facility managers accountable for chronic disease follow-up.

04

Medical directors overseeing clinical governance of chronic disease follow-up.

05

Business partners who must understand chronic disease follow-up well enough to challenge it.

06

Health information and records staff supporting chronic disease follow-up.

Course Modules

01

Chronic disease follow-up: medication and treatment safety

2 sessions · 8 points

Session 1Medication safety checkpoints inside chronic disease follow-up

  • Name a single owner for each element of chronic disease follow-up.
  • Reduce unwarranted variation in chronic disease follow-up between shifts and sites.
  • Assemble the accreditation evidence pack for chronic disease follow-up.
  • Set out the decisions in chronic disease follow-up that require sign-off and by whom.

Session 2Designing chronic disease follow-up so it helps rather than obstructs care

  • Benchmark the organisation's chronic disease follow-up against comparable operations.
  • Prepare the response for the most likely failure in chronic disease follow-up.
  • Establish what evidence demonstrates chronic disease follow-up is under control.
  • Identify single points of dependency in chronic disease follow-up and reduce them.
02

Chronic disease follow-up: incident reporting, investigation and learning

2 sessions · 8 points

Session 1Matching staffing on chronic disease follow-up to real demand

  • Rank the weaknesses in chronic disease follow-up by consequence rather than by ease of fixing.
  • Confirm licensing and regulatory requirements applying to chronic disease follow-up are met.
  • Measure patient experience of chronic disease follow-up and feed it back to the team.
  • Apply structured root cause analysis to the last adverse event involving chronic disease follow-up.

Session 2What patients actually experience during chronic disease follow-up

  • Confirm competence and continuing development for staff delivering chronic disease follow-up.
  • Anticipate the objections chronic disease follow-up will raise and prepare the answers.
  • Define acceptance criteria for chronic disease follow-up in advance.
  • Check that consent processes within chronic disease follow-up are genuinely informed.
03

Chronic disease follow-up: regulation, licensing and accreditation evidence

2 sessions · 8 points

Session 1What to measure in chronic disease follow-up and what to ignore

  • Define escalation criteria for deterioration detected through chronic disease follow-up.
  • Identify infection transmission risks created by chronic disease follow-up and control them.
  • Identify the data already collected that bears on chronic disease follow-up.
  • Agree the smallest change to chronic disease follow-up that would be visibly useful.

Session 2Comparing chronic disease follow-up with recognised practice

  • Build the internal briefing that explains chronic disease follow-up to those affected.
  • Build medication safety checks into chronic disease follow-up at the point of highest risk.
  • Confirm the incident reporting route for chronic disease follow-up is quick and non-punitive.
  • Check that records of chronic disease follow-up answer the questions likely to be asked.
04

Chronic disease follow-up: supply, cold chain and availability

2 sessions · 8 points

Session 1Keeping chronic disease follow-up alive after the initial push

  • Verify cold chain and storage conditions for materials used in chronic disease follow-up.
  • Confirm patient data handled within chronic disease follow-up meets confidentiality obligations.
  • Reduce the variation in how chronic disease follow-up is carried out between teams.
  • Close out actions on chronic disease follow-up rather than leaving them open indefinitely.

Session 2Auditing chronic disease follow-up at the bedside, not in the binder

  • Cost chronic disease follow-up per episode and identify avoidable waste.
  • Map the clinical workflow for chronic disease follow-up as it is actually performed.
  • Plan continuity of chronic disease follow-up during surge and outbreak conditions.
  • Assign responsibility for keeping documentation of chronic disease follow-up current.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.