Plan the handover of security operations room leadership so that capability is not lost when key staff move on.
Leading Operations Rooms During Security Crises
Develop the judgement and the documentation needed to run security operations room leadership properly.
Course Overview
Most security failures involving security operations room leadership exploit a process gap rather than a technical one. The value of preparation for room leadership is only visible on the day it is needed. The course sets out a working method for the wider corporate security practice agenda that participants can apply the week they return. The version of security operations room leadership described in the manual and the version practised on the floor tend to diverge over time. Work is grounded in real cases drawn from the practice within corporate security practice, which each participant adapts to conditions in their own organisation. Participants who influence room leadership without directly controlling it will find the content directly usable. Mature organisations treat security operations room leadership as a standing capability rather than a project that finishes. They acquire practical criteria for judging when room leadership is working and when it is only appearing to. The programme ends where implementation begins, with this area of corporate security practice broken into steps someone can start on Monday.
Expected Learning Outcomes
Diagnose whether a problem in room leadership is one of design, resourcing or discipline.
Protect information and intellectual property within security operations room leadership.
Identify vulnerabilities in room leadership and rank them by consequence.
Build the security operating procedures governing security operations room leadership.
Design layered controls for room leadership across deterrence, detection, delay and response.
Apply a repeatable review cycle to security operations room leadership and act on what it produces.
Who Should Attend
Analysts producing the data on which decisions about security operations room leadership rest.
Staff seconded into improvement work on room leadership.
Guard force supervisors delivering security operations room leadership.
Business continuity and crisis managers covering room leadership.
Contract managers overseeing outsourced security in security operations room leadership.
Executives responsible for approving investment in room leadership.
Course Modules
Security operations room leadership: incident response and escalation
2 sessions · 8 pointsSession 1The first fifteen minutes of an incident involving security operations room leadership
- Confirm that contractual obligations around security operations room leadership are understood.
- Set out the decisions in room leadership that require sign-off and by whom.
- Exercise the plan for security operations room leadership under realistic conditions and record failures.
- Build the threat picture for room leadership from sources relevant to this site and sector.
Session 2The decisions in room leadership that cannot be delegated
- Confirm that reporting on security operations room leadership reaches the people who can act.
- Prepare the response for the most likely failure in room leadership.
- Collect evidence on the present handling of security operations room leadership before proposing changes.
- Confirm recorded material from room leadership is retained long enough to be useful.
Room leadership: threat assessment and intelligence
2 sessions · 8 pointsSession 1What to measure in room leadership and what to ignore
- Prepare the summary of security operations room leadership that senior management will read.
- Arrange the handover of room leadership so capability survives staff changes.
- Set escalation criteria and out-of-hours contacts for security operations room leadership.
- Check that controls on room leadership cover deterrence, detection, delay and response.
Session 2Finding the vulnerability in room leadership an adversary would use
- Confirm access control on security operations room leadership cannot be routinely bypassed.
- Check guard force instructions for room leadership are current and understood.
- Review security operations room leadership after every incident, exercise or change in threat.
- Verify identity checks applied at entry points relevant to room leadership.
Room leadership: insider risk, vetting and personnel security
2 sessions · 8 pointsSession 1Getting other functions to support room leadership
- Assess contractor and third-party exposure within security operations room leadership.
- Confirm that those complying with room leadership understand why it exists.
- Identify the data already collected that bears on security operations room leadership.
- Identify single points of dependency in room leadership and reduce them.
Session 2Surveillance on security operations room leadership that supports an investigation later
- Establish who is informed, consulted and accountable in security operations room leadership.
- Distinguish symptoms from causes when room leadership underperforms.
- Identify vulnerabilities in security operations room leadership and rank them by consequence, not ease of fix.
- Remove steps in room leadership that add effort without adding assurance.
Room leadership: continuity, exercises and external coordination
2 sessions · 8 pointsSession 1Layering controls on room leadership so one failure is not fatal
- Establish the boundary of security operations room leadership and record what sits outside it.
- Write down the assumptions underpinning the approach to room leadership.
- Identify where judgement in security operations room leadership is legitimate and where it is not.
- Establish evidence handling and chain of custody for room leadership.
Session 2Coordinating with external authorities on room leadership
- Coordinate arrangements for security operations room leadership with civil defence and police in advance.
- Protect sensitive information relating to room leadership from casual disclosure.
- Review surveillance coverage for security operations room leadership against likely approach routes.
- Assess insider risk in roles with privileged access to room leadership.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.