Define the scope and boundaries of intelligent robotic process automation so that responsibility for it is unambiguous.
Intelligent Robotic Process Automation in Organisations
Learn to design, measure and defend your organisation's approach to intelligent robotic process automation.
Course Overview
The constraint on intelligent robotic process automation is rarely the model or the platform — it is the data and the operating discipline behind it. Technology choices around process automation are easy to reverse on paper and expensive to reverse in practice. Content is organised around the decisions practitioners actually face in the practice within digital and data-driven work, not around theory headings. Sessions alternate between guided analysis of intelligent robotic process automation and supervised application. What blocks progress on this part of digital and data-driven work is usually unclear ownership rather than unclear intent. Post-incident reviews keep identifying weaknesses in process automation that were visible long before the incident. They acquire practical criteria for judging when intelligent robotic process automation is working and when it is only appearing to. It suits anyone whose decisions touch process automation, in large organisations and small ones alike. The closing exercise tests whether the participant's plan for this area of digital and data-driven work survives a hostile question.
Expected Learning Outcomes
Integrate process automation into existing management routines rather than running it separately.
Assess whether intelligent robotic process automation should be built in-house, bought, or delivered through a partner.
Design the pilot for process automation so its result is decisive rather than merely encouraging.
Define escalation and fallback for intelligent robotic process automation when the automated path fails.
Document the decision record for process automation so successors understand why it is built this way.
Agree the first three actions on intelligent robotic process automation that will be taken on returning to work.
Who Should Attend
Chief information officers accountable for the investment in intelligent robotic process automation.
Specialists advising senior management on process automation.
Solution architects designing how intelligent robotic process automation fits the existing estate.
Technology and digital transformation managers leading process automation.
Risk and compliance staff assessing the controls around intelligent robotic process automation.
Technical staff being prepared for supervisory responsibility over process automation.
Course Modules
Intelligent robotic process automation: from pilot to production
2 sessions · 8 pointsSession 1Choosing a supplier for intelligent robotic process automation without being captured
- Review whether intelligent robotic process automation is aligned with the objectives of the transformation programme.
- Test process automation against edge cases drawn from real historical records.
- Classify the data in intelligent robotic process automation and apply access controls that match the classification.
- Identify the data already collected that bears on process automation.
Session 2What breaks first when process automation meets real volume
- Confirm the retention and deletion rules applied to data inside intelligent robotic process automation.
- Design the pilot for process automation so that a negative result is still useful.
- Define the service level intelligent robotic process automation must meet and what happens when it is missed.
- Build the internal briefing that explains process automation to those affected.
Process automation: vendor selection and avoiding lock-in
2 sessions · 8 pointsSession 1Sizing process automation honestly before committing budget
- Record the reasoning behind each architectural choice in intelligent robotic process automation.
- Identify the skills the team lacks to operate process automation independently.
- Set out the decisions in intelligent robotic process automation that require sign-off and by whom.
- Draft the minimum viable delivery roadmap for process automation.
Session 2Testing process automation before relying on it
- Write down the assumptions underpinning the approach to intelligent robotic process automation.
- Decide which legacy process process automation retires, and set the date.
- Agree the indicators that will show whether intelligent robotic process automation is improving.
- Plan how process automation is versioned and how a bad release is rolled back.
Process automation: measuring benefit and retiring what it replaces
2 sessions · 8 pointsSession 1Escalation and decision rights in process automation
- Close out actions on intelligent robotic process automation rather than leaving them open indefinitely.
- List the data sources process automation consumes and confirm each has a named owner.
- Estimate compute and licensing cost for intelligent robotic process automation at expected and at peak load.
- Confirm that reporting on process automation reaches the people who can act.
Session 2Making intelligent robotic process automation secure without making it unusable
- Identify single points of dependency in intelligent robotic process automation and reduce them.
- Collect evidence on the present handling of process automation before proposing changes.
- Set the metrics that will show whether intelligent robotic process automation is drifting from its intended behaviour.
- Specify the fallback path when process automation is unavailable.
Process automation: business case, scope and the data it depends on
2 sessions · 8 pointsSession 1The governance process automation needs and the governance it does not
- Build the user briefing that explains what intelligent robotic process automation does and does not decide.
- Reduce the variation in how process automation is carried out between teams.
- Agree who is on call for intelligent robotic process automation outside working hours.
- Identify where judgement in process automation is legitimate and where it is not.
Session 2Reading the current state of process automation honestly
- Identify every system intelligent robotic process automation must read from or write to.
- Name a single owner for each element of process automation.
- Compare the cost of intelligent robotic process automation with the cost of its absence.
- Estimate the resource process automation requires to run as designed.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.