Adapt recognised practice on health sector human resources to local constraints without hollowing it out.
Human Resource Management in the Health Sector
A senior-level treatment of health sector human resources, focused on what changes outcomes.
📍 Istanbul🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
The data supporting health sector human resources is usually present but rarely assembled into a decision. In healthcare, a weakness in human resources is eventually paid for by a patient. It suits anyone whose decisions touch this aspect of health and pharmaceutical services, in large organisations and small ones alike. The version of health sector human resources described in the manual and the version practised on the floor tend to diverge over time. Organisations that document this strand of health and pharmaceutical services properly resolve disputes about it far more quickly. The course sets out a working method for human resources that participants can apply the week they return. They gain the ability to sequence improvements to health sector human resources in an order their organisation can absorb. Every module pairs a short input on human resources with structured practice on the participant's own material. The programme closes with an action plan for the health and pharmaceutical services capability that each participant writes for their own organisation.
Expected Learning Outcomes
Establish escalation routes for human resources that work outside normal hours.
Prepare the documented evidence accreditation assessors expect on health sector human resources.
Build continuing professional development sustaining competence in human resources.
Measure patient experience of health sector human resources and act on what it shows.
Build a register of the risks attaching to human resources and keep it current.
Build the quality indicators for health sector human resources that reflect patient outcome, not activity.
Who Should Attend
Supply chain and biomedical staff supporting health sector human resources.
Hospital and health facility managers accountable for human resources.
Consultants and advisers supporting clients on health sector human resources.
Compliance and governance staff whose remit includes human resources.
Health information and records staff supporting health sector human resources.
Regulatory affairs specialists handling human resources.
Course Modules
Health sector human resources: regulation, licensing and accreditation evidence
2 sessions · 8 pointsSession 1Closing out health sector human resources and capturing what was learned
- Check that health sector human resources still works when volumes rise unexpectedly.
- Check that records of human resources answer the questions likely to be asked.
- Confirm licensing and regulatory requirements applying to health sector human resources are met.
- Define acceptance criteria for human resources in advance.
Session 2Designing human resources so it helps rather than obstructs care
- Select quality indicators for health sector human resources that measure outcome rather than activity.
- Confirm that contractual obligations around human resources are understood.
- Check that consent processes within health sector human resources are genuinely informed.
- Set out the decisions in human resources that require sign-off and by whom.
Human resources: incident reporting, investigation and learning
2 sessions · 8 pointsSession 1Who answers for human resources, and to whom
- Arrange the handover of health sector human resources so capability survives staff changes.
- Assemble the accreditation evidence pack for human resources.
- Map the handovers in health sector human resources between functions and secure them.
- Write down the assumptions underpinning the approach to human resources.
Session 2Auditing human resources at the bedside, not in the binder
- Confirm patient data handled within health sector human resources meets confidentiality obligations.
- Match staffing levels on human resources to measured demand across the week.
- Establish what evidence demonstrates health sector human resources is under control.
- Record what was learned when human resources did not go as planned.
Human resources: staffing, capacity and demand
2 sessions · 8 pointsSession 1Building lasting competence in human resources
- Reduce unwarranted variation in health sector human resources between shifts and sites.
- Collect evidence on the present handling of human resources before proposing changes.
- Verify cold chain and storage conditions for materials used in health sector human resources.
- Verify six months later that changes to human resources have held.
Session 2Choosing indicators for health sector human resources that reflect outcome
- Cost health sector human resources per episode and identify avoidable waste.
- Define escalation criteria for deterioration detected through human resources.
- Record the rationale for each significant choice made about health sector human resources.
- Identify infection transmission risks created by human resources and control them.
Human resources: quality indicators and patient outcome
2 sessions · 8 pointsSession 1Medication safety checkpoints inside human resources
- Map the clinical workflow for health sector human resources as it is actually performed.
- Name a single owner for each element of human resources.
- Measure patient experience of health sector human resources and feed it back to the team.
- Confirm the incident reporting route for human resources is quick and non-punitive.
Session 2Making incident reporting on human resources safe for staff
- Test the procedure for health sector human resources against a realistic scenario.
- Build medication safety checks into human resources at the point of highest risk.
- Apply structured root cause analysis to the last adverse event involving health sector human resources.
- Confirm that those complying with human resources understand why it exists.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.