Build the internal skills to operate digital insurance technology without permanent vendor dependency.
Financial Technology Applications in Digital Insurance and Claims Assessment
Move digital insurance technology from general awareness to a repeatable, reviewable practice.
Course Overview
Vendors sell digital insurance technology as a product; it behaves in practice as a change programme. Most organisations now hold more data about this area of digital and data-driven work than they can actually act on. They leave able to brief senior management on the digital and data-driven work discipline in terms that support a decision. Participants who influence digital insurance technology without directly controlling it will find the content directly usable. Mature organisations treat this area of digital and data-driven work as a standing capability rather than a project that finishes. What blocks progress on the digital and data-driven work discipline is usually unclear ownership rather than unclear intent. Participants apply digital insurance technology to their own transformation programme throughout, so the output is directly usable. It concentrates on the parts of the practice within digital and data-driven work that determine outcomes and treats the rest proportionately. The closing exercise tests whether the participant's plan for this area of digital and data-driven work survives a hostile question.
Expected Learning Outcomes
Build a concise delivery roadmap for digital insurance technology that colleagues can follow without further explanation.
Define success criteria for digital insurance technology in business terms before any technology is selected.
Assess the current state of digital insurance technology against a structured set of criteria rather than impressions.
Plan the migration path for digital insurance technology without an extended outage or a parallel-running trap.
Handle the trade-offs in digital insurance technology between speed, cost and assurance explicitly rather than implicitly.
Establish monitoring that detects model or service degradation in digital insurance technology before users report it.
Who Should Attend
Vendor and contract managers overseeing suppliers involved in digital insurance technology.
Staff seconded into improvement work on digital insurance technology.
Operations managers whose processes are changed by digital insurance technology.
Chief information officers accountable for the investment in digital insurance technology.
Managers in small and medium organisations who own digital insurance technology alongside other duties.
Solution architects designing how digital insurance technology fits the existing estate.
Course Modules
Digital insurance technology: security, privacy and regulatory obligation
2 sessions · 8 pointsSession 1Sizing digital insurance technology honestly before committing budget
- Draft the minimum viable delivery roadmap for digital insurance technology.
- Define the exit route from the supplier supporting digital insurance technology.
- Identify where judgement in digital insurance technology is legitimate and where it is not.
- Record what was learned when digital insurance technology did not go as planned.
Session 2Making digital insurance technology secure without making it unusable
- Decide what will be stopped to create capacity for digital insurance technology.
- Test the procedure for digital insurance technology against a realistic scenario.
- Estimate compute and licensing cost for digital insurance technology at expected and at peak load.
- Record the rationale for each significant choice made about digital insurance technology.
Digital insurance technology: business case, scope and the data it depends on
2 sessions · 8 pointsSession 1What has to be agreed before work on digital insurance technology starts
- Identify every system digital insurance technology must read from or write to.
- Specify the fallback path when digital insurance technology is unavailable.
- Plan the sequence in which improvements to digital insurance technology will be introduced.
- Set escalation thresholds for digital insurance technology that work out of hours.
Session 2Comparing digital insurance technology with recognised practice
- Design the pilot for digital insurance technology so that a negative result is still useful.
- Classify the data in digital insurance technology and apply access controls that match the classification.
- Assess the regulatory obligations digital insurance technology triggers in each jurisdiction.
- Agree who is on call for digital insurance technology outside working hours.
Digital insurance technology: governance, ethics and explainability
2 sessions · 8 pointsSession 1Reading the true cost of running digital insurance technology
- Set out the decisions in digital insurance technology that require sign-off and by whom.
- Check that digital insurance technology still works when volumes rise unexpectedly.
- Plan how digital insurance technology is versioned and how a bad release is rolled back.
- Verify that digital insurance technology still performs when input volume doubles unexpectedly.
Session 2What breaks first when digital insurance technology meets real volume
- Establish what evidence demonstrates digital insurance technology is under control.
- Identify the data already collected that bears on digital insurance technology.
- Review whether digital insurance technology is aligned with the objectives of the transformation programme.
- Collect evidence on the present handling of digital insurance technology before proposing changes.
Digital insurance technology: measuring benefit and retiring what it replaces
2 sessions · 8 pointsSession 1Building lasting competence in digital insurance technology
- Set the metrics that will show whether digital insurance technology is drifting from its intended behaviour.
- Remove steps in digital insurance technology that add effort without adding assurance.
- Test digital insurance technology against edge cases drawn from real historical records.
- Build the user briefing that explains what digital insurance technology does and does not decide.
Session 2Where digital insurance technology touches systems nobody wants to change
- Confirm the retention and deletion rules applied to data inside digital insurance technology.
- Define the service level digital insurance technology must meet and what happens when it is missed.
- Measure the current quality of the data feeding digital insurance technology before assuming it is usable.
- Verify six months later that changes to digital insurance technology have held.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.