Prepare the documented evidence accreditation assessors expect on medical vendor performance.
Evaluating the Performance of Medical Supply and Device Vendors
A structured, applied course in medical vendor performance — designed to be used the week you return.
📍 Abu Dhabi🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Variation in medical vendor performance between shifts and sites is where avoidable harm lives. Clinical staff will work around a process for this aspect of health and pharmaceutical services that obstructs care, and they will be right to. Participants apply this area of health and pharmaceutical services to their own clinical service throughout, so the output is directly usable. Applied research in health and pharmaceutical services consistently shows that early structure around medical vendor performance reduces downstream rework. Participants who influence the health and pharmaceutical services discipline without directly controlling it will find the content directly usable. Participants leave with a method for this aspect of health and pharmaceutical services, not a set of opinions about it. Moving medical vendor performance from written policy into daily practice is not achieved by a single decision. They gain the ability to sequence improvements to the health and pharmaceutical services capability in an order their organisation can absorb. Participants finish with a short, specific brief on the health and pharmaceutical services discipline ready to put in front of a decision maker.
Expected Learning Outcomes
Build the quality indicators for medical vendor performance that reflect patient outcome, not activity.
Review contracts and agreements for the obligations they create around medical vendor performance.
Apply root cause analysis to adverse events involving medical vendor performance.
Handle the trade-offs in medical vendor performance between speed, cost and assurance explicitly rather than implicitly.
Integrate medical vendor performance into existing management routines rather than running it separately.
Establish incident and near-miss reporting on medical vendor performance that staff trust.
Who Should Attend
Health information and records staff supporting medical vendor performance.
Medical directors overseeing clinical governance of medical vendor performance.
Clinical department heads responsible for medical vendor performance.
Team leaders and supervisors who put medical vendor performance into practice day to day.
Supply chain and biomedical staff supporting medical vendor performance.
Managers of multi-site operations seeking consistency in medical vendor performance.
Course Modules
Medical vendor performance: staffing, capacity and demand
2 sessions · 8 pointsSession 1Auditing medical vendor performance at the bedside, not in the binder
- Verify cold chain and storage conditions for materials used in medical vendor performance.
- Identify where judgement in medical vendor performance is legitimate and where it is not.
- Build medication safety checks into medical vendor performance at the point of highest risk.
- Assign responsibility for keeping documentation of medical vendor performance current.
Session 2Medication safety checkpoints inside medical vendor performance
- Plan the sequence in which improvements to medical vendor performance will be introduced.
- Confirm licensing and regulatory requirements applying to medical vendor performance are met.
- Cost medical vendor performance per episode and identify avoidable waste.
- Agree the smallest change to medical vendor performance that would be visibly useful.
Medical vendor performance: quality indicators and patient outcome
2 sessions · 8 pointsSession 1Closing out medical vendor performance and capturing what was learned
- Set the review interval for medical vendor performance and who attends.
- Confirm that reporting on medical vendor performance reaches the people who can act.
- Confirm patient data handled within medical vendor performance meets confidentiality obligations.
- Remove steps in medical vendor performance that add effort without adding assurance.
Session 2Matching staffing on medical vendor performance to real demand
- Set out the decisions in medical vendor performance that require sign-off and by whom.
- Audit medical vendor performance by observing practice, not by reading policy.
- Select quality indicators for medical vendor performance that measure outcome rather than activity.
- Assemble the accreditation evidence pack for medical vendor performance.
Medical vendor performance: infection prevention and patient safety
2 sessions · 8 pointsSession 1Making incident reporting on medical vendor performance safe for staff
- Establish who is informed, consulted and accountable in medical vendor performance.
- Reduce unwarranted variation in medical vendor performance between shifts and sites.
- Rank the weaknesses in medical vendor performance by consequence rather than by ease of fixing.
- Establish the boundary of medical vendor performance and record what sits outside it.
Session 2Choosing indicators for medical vendor performance that reflect outcome
- Identify infection transmission risks created by medical vendor performance and control them.
- Plan continuity of medical vendor performance during surge and outbreak conditions.
- Anticipate the objections medical vendor performance will raise and prepare the answers.
- Check that consent processes within medical vendor performance are genuinely informed.
Medical vendor performance: incident reporting, investigation and learning
2 sessions · 8 pointsSession 1Building the method for medical vendor performance step by step
- Check that medical vendor performance still works when volumes rise unexpectedly.
- Collect evidence on the present handling of medical vendor performance before proposing changes.
- Map the clinical workflow for medical vendor performance as it is actually performed.
- Confirm competence and continuing development for staff delivering medical vendor performance.
Session 2The decisions in medical vendor performance that cannot be delegated
- Prepare the summary of medical vendor performance that senior management will read.
- Define escalation criteria for deterioration detected through medical vendor performance.
- Agree what will be standardised in medical vendor performance and what will not.
- Close the loop: confirm changes to medical vendor performance improved the indicator they targeted.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.