Select indicators that show whether post-disaster lessons learned is improving, and reject those that only look useful.
Evaluating Lessons Learned After Major Health Disasters
Turn post-disaster lessons learned from a stated policy into a practice your organisation can evidence.
📍 Tunis🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Clinical staff will work around a process for post-disaster lessons learned that obstructs care, and they will be right to. The data supporting the wider health and pharmaceutical services agenda is usually present but rarely assembled into a decision. Plans for the health and pharmaceutical services capability often fail at the handover point between functions. It is appropriate for those preparing to take on wider responsibility for post-disaster lessons learned. Exercises escalate in difficulty, ending with the ambiguous situations that make the practice within health and pharmaceutical services hard in practice. It establishes a shared vocabulary for the health and pharmaceutical services discipline so that teams can disagree productively about it. They gain the ability to sequence improvements to post-disaster lessons learned in an order their organisation can absorb. Benchmarking exercises repeatedly place this strand of health and pharmaceutical services among the areas with the widest performance spread. The final module sets out how progress on this area of health and pharmaceutical services will be evidenced six months later.
Expected Learning Outcomes
Build the internal capability for post-disaster lessons learned rather than depending on external support indefinitely.
Recognise early indicators that post-disaster lessons learned is drifting away from its intended design.
Manage the supply chain and cold chain supporting post-disaster lessons learned.
Apply root cause analysis to adverse events involving post-disaster lessons learned.
Plan continuity of post-disaster lessons learned during surge, outbreak and emergency.
Protect patient confidentiality and data within post-disaster lessons learned.
Who Should Attend
Quality staff verifying that post-disaster lessons learned performs as designed.
Medical directors overseeing clinical governance of post-disaster lessons learned.
Risk managers assessing the exposure created by post-disaster lessons learned.
Hospital and health facility managers accountable for post-disaster lessons learned.
Finance managers costing services delivered through post-disaster lessons learned.
Health information and records staff supporting post-disaster lessons learned.
Course Modules
Post-disaster lessons learned: infection prevention and patient safety
2 sessions · 8 pointsSession 1Reviewing post-disaster lessons learned when nothing has gone wrong
- Close the loop: confirm changes to post-disaster lessons learned improved the indicator they targeted.
- Test the procedure for post-disaster lessons learned against a realistic scenario.
- Apply structured root cause analysis to the last adverse event involving post-disaster lessons learned.
- Audit post-disaster lessons learned by observing practice, not by reading policy.
Session 2Making incident reporting on post-disaster lessons learned safe for staff
- Plan continuity of post-disaster lessons learned during surge and outbreak conditions.
- Confirm licensing and regulatory requirements applying to post-disaster lessons learned are met.
- Define escalation criteria for deterioration detected through post-disaster lessons learned.
- Confirm the incident reporting route for post-disaster lessons learned is quick and non-punitive.
Post-disaster lessons learned: supply, cold chain and availability
2 sessions · 8 pointsSession 1Choosing indicators for post-disaster lessons learned that reflect outcome
- Build medication safety checks into post-disaster lessons learned at the point of highest risk.
- Measure patient experience of post-disaster lessons learned and feed it back to the team.
- Define the trigger that would require post-disaster lessons learned to be redesigned.
- Confirm patient data handled within post-disaster lessons learned meets confidentiality obligations.
Session 2Infection risk created by post-disaster lessons learned
- Identify the data already collected that bears on post-disaster lessons learned.
- Set out how exceptions to post-disaster lessons learned are requested and approved.
- Verify cold chain and storage conditions for materials used in post-disaster lessons learned.
- Remove steps in post-disaster lessons learned that add effort without adding assurance.
Post-disaster lessons learned: incident reporting, investigation and learning
2 sessions · 8 pointsSession 1Closing out post-disaster lessons learned and capturing what was learned
- Select quality indicators for post-disaster lessons learned that measure outcome rather than activity.
- Match staffing levels on post-disaster lessons learned to measured demand across the week.
- Check that consent processes within post-disaster lessons learned are genuinely informed.
- Record the rationale for each significant choice made about post-disaster lessons learned.
Session 2The evidence assessors will ask for on post-disaster lessons learned
- Rehearse the briefing on post-disaster lessons learned that would follow an incident.
- Review whether post-disaster lessons learned is aligned with the objectives of the clinical service.
- Build the internal briefing that explains post-disaster lessons learned to those affected.
- Establish the boundary of post-disaster lessons learned and record what sits outside it.
Post-disaster lessons learned: confidentiality, consent and ethics
2 sessions · 8 pointsSession 1Comparing post-disaster lessons learned with recognised practice
- Establish what evidence demonstrates post-disaster lessons learned is under control.
- Close out actions on post-disaster lessons learned rather than leaving them open indefinitely.
- Define acceptance criteria for post-disaster lessons learned in advance.
- Agree the smallest change to post-disaster lessons learned that would be visibly useful.
Session 2Auditing post-disaster lessons learned at the bedside, not in the binder
- Assemble the accreditation evidence pack for post-disaster lessons learned.
- Prepare the summary of post-disaster lessons learned that senior management will read.
- Confirm that those complying with post-disaster lessons learned understand why it exists.
- Cost post-disaster lessons learned per episode and identify avoidable waste.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.