Build the internal skills to operate citizen developer enablement without permanent vendor dependency.
Enabling Citizen Developers Inside the Organisation
An applied course in citizen developer enablement built around the decisions practitioners actually face.
📍 Abu Dhabi🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Technology choices around citizen developer enablement are easy to reverse on paper and expensive to reverse in practice. The constraint on this aspect of digital and data-driven work is rarely the model or the platform — it is the data and the operating discipline behind it. The result is the confidence to make and defend decisions about this strand of digital and data-driven work under scrutiny. Field experience suggests that the barrier to better citizen developer enablement is rarely technical. Discussion is anchored to worked examples of the digital and data-driven work capability rather than to abstract argument. It is appropriate for those preparing to take on wider responsibility for this part of digital and data-driven work. Teams frequently over-invest in documenting citizen developer enablement and under-invest in testing it. Content is organised around the decisions practitioners actually face in the wider digital and data-driven work agenda, not around theory headings. The final session converts the week's work on this area of digital and data-driven work into commitments with owners and dates.
Expected Learning Outcomes
Build a register of the risks attaching to citizen developer enablement and keep it current.
Evaluate the bias, fairness and explainability obligations attaching to citizen developer enablement.
Assign clear ownership for each element of citizen developer enablement across the functions involved.
Design the pilot for citizen developer enablement so its result is decisive rather than merely encouraging.
Define success criteria for citizen developer enablement in business terms before any technology is selected.
Review contracts and agreements for the obligations they create around citizen developer enablement.
Who Should Attend
Programme managers coordinating delivery of citizen developer enablement across teams.
Technology and digital transformation managers leading citizen developer enablement.
Risk and compliance staff assessing the controls around citizen developer enablement.
Department heads accountable for the results of citizen developer enablement.
Risk managers assessing the exposure created by citizen developer enablement.
Product owners prioritising the roadmap for citizen developer enablement.
Course Modules
Citizen developer enablement: architecture, integration and the existing estate
2 sessions · 8 pointsSession 1Getting other functions to support citizen developer enablement
- Estimate compute and licensing cost for citizen developer enablement at expected and at peak load.
- Draft the minimum viable delivery roadmap for citizen developer enablement.
- Confirm that reporting on citizen developer enablement reaches the people who can act.
- List the data sources citizen developer enablement consumes and confirm each has a named owner.
Session 2Explaining citizen developer enablement to people whose jobs it changes
- Test citizen developer enablement against edge cases drawn from real historical records.
- Benchmark the organisation's citizen developer enablement against comparable operations.
- Confirm the retention and deletion rules applied to data inside citizen developer enablement.
- Agree the smallest change to citizen developer enablement that would be visibly useful.
Citizen developer enablement: monitoring, drift and operational ownership
2 sessions · 8 pointsSession 1Sizing citizen developer enablement honestly before committing budget
- Plan how citizen developer enablement is versioned and how a bad release is rolled back.
- Establish the boundary of citizen developer enablement and record what sits outside it.
- Agree who is on call for citizen developer enablement outside working hours.
- Write down the assumptions underpinning the approach to citizen developer enablement.
Session 2Making citizen developer enablement work when resources are constrained
- Record what was learned when citizen developer enablement did not go as planned.
- Record the reasoning behind each architectural choice in citizen developer enablement.
- Build the competence framework that supports citizen developer enablement.
- Identify every system citizen developer enablement must read from or write to.
Citizen developer enablement: cost, licensing and total running expense
2 sessions · 8 pointsSession 1Keeping citizen developer enablement alive after the initial push
- Set out the decisions in citizen developer enablement that require sign-off and by whom.
- Verify that citizen developer enablement still performs when input volume doubles unexpectedly.
- Define the service level citizen developer enablement must meet and what happens when it is missed.
- Measure the current quality of the data feeding citizen developer enablement before assuming it is usable.
Session 2The pilot that actually settles the argument about citizen developer enablement
- Identify the skills the team lacks to operate citizen developer enablement independently.
- Set the metrics that will show whether citizen developer enablement is drifting from its intended behaviour.
- Distinguish symptoms from causes when citizen developer enablement underperforms.
- Name a single owner for each element of citizen developer enablement.
Citizen developer enablement: business case, scope and the data it depends on
2 sessions · 8 pointsSession 1Reading the true cost of running citizen developer enablement
- Remove steps in citizen developer enablement that add effort without adding assurance.
- Assess the regulatory obligations citizen developer enablement triggers in each jurisdiction.
- Check that citizen developer enablement still works when volumes rise unexpectedly.
- Define the exit route from the supplier supporting citizen developer enablement.
Session 2Making citizen developer enablement secure without making it unusable
- Specify the fallback path when citizen developer enablement is unavailable.
- Test the procedure for citizen developer enablement against a realistic scenario.
- Plan the sequence in which improvements to citizen developer enablement will be introduced.
- Close out actions on citizen developer enablement rather than leaving them open indefinitely.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.