Effective Communication Skills for Emergency and Safety Teams

Develop the judgement and the documentation needed to run emergency team communication properly.

📍 Abu Dhabi🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

A procedure for emergency team communication that people cannot follow under time pressure is not a control. The cost of an incident involving this aspect of occupational health and safety lands on production, insurance, licence and reputation at once. What blocks progress on the occupational health and safety capability is usually unclear ownership rather than unclear intent. It concentrates on the parts of emergency team communication that determine outcomes and treats the rest proportionately. Each session closes with a decision the participant must justify about the occupational health and safety discipline in their own setting. They leave able to brief senior management on the occupational health and safety capability in terms that support a decision. Practitioner evidence points the same way: emergency team communication improves fastest where responsibility for it is named and owned. Participants come from operational and oversight roles, and both perspectives on the practice within occupational health and safety are used deliberately. The course ends by identifying what the participant will stop doing to make this strand of occupational health and safety sustainable.

Expected Learning Outcomes

01

Plan the training and refresher cycle sustaining competence in emergency team communication.

02

Audit the application of controls on emergency team communication in the field, not on paper.

03

Build a concise safety procedure for emergency team communication that colleagues can follow without further explanation.

04

Design a practical operating method for emergency team communication that fits the organisation's size and maturity.

05

Build competence and authorisation requirements for anyone working on emergency team communication.

06

Design emergency response and rescue arrangements covering emergency team communication.

07

Structure records of emergency team communication so that they answer the questions an auditor will actually ask.

Who Should Attend

01

Managers with direct responsibility for emergency team communication within the work site.

02

Facility and plant managers accountable for emergency team communication.

03

Human resources staff handling the people consequences of emergency team communication.

04

Emergency response and rescue team leaders covering emergency team communication.

05

Internal auditors reviewing how emergency team communication is designed and operated.

06

Site and operations supervisors applying emergency team communication daily.

Course Modules

01

Emergency team communication: leading indicators, audit and assurance

2 sessions · 8 points

Session 1Moving emergency team communication from approval to execution

  • Confirm isolation and lockout arrangements for emergency team communication are proven before work starts.
  • Prepare the response for the most likely failure in emergency team communication.
  • Ask the people doing emergency team communication what makes the procedure hard to follow.
  • Define acceptance criteria for emergency team communication in advance.

Session 2Closing out emergency team communication and capturing what was learned

  • Rank the weaknesses in emergency team communication by consequence rather than by ease of fixing.
  • Check that lessons from emergency team communication reached other sites doing similar work.
  • Confirm that controls on emergency team communication sit as high up the hierarchy as reasonably practicable.
  • Review whether emergency team communication is aligned with the objectives of the work site.
02

Emergency team communication: culture, human factors and why controls fail

2 sessions · 8 points

Session 1Checking that protective equipment for emergency team communication actually protects

  • Test the procedure for emergency team communication against a realistic scenario.
  • Collect evidence on the present handling of emergency team communication before proposing changes.
  • Benchmark the organisation's emergency team communication against comparable operations.
  • Close out actions on emergency team communication rather than leaving them open indefinitely.

Session 2Auditing emergency team communication in the field rather than in the file

  • Record who is authorised to work on emergency team communication and when authorisation expires.
  • Assess long-term health exposure created by emergency team communication and arrange surveillance.
  • Verify six months later that changes to emergency team communication have held.
  • Verify contractor competence and method statements for emergency team communication.
03

Emergency team communication: hazard identification and risk assessment

2 sessions · 8 points

Session 1What to measure in emergency team communication and what to ignore

  • Identify the data already collected that bears on emergency team communication.
  • Confirm the training cycle sustaining competence in emergency team communication is current.
  • Identify the hazards in emergency team communication and rank them by consequence, not by frequency.
  • Identify where judgement in emergency team communication is legitimate and where it is not.

Session 2Why a good control on emergency team communication stops being used

  • Rehearse the briefing on emergency team communication that would follow an incident.
  • Check the procedure for emergency team communication against how the work is actually done.
  • Close out corrective actions on emergency team communication with a named owner and date.
  • Confirm that reporting on emergency team communication reaches the people who can act.
04

Emergency team communication: contractors and shared workplaces

2 sessions · 8 points

Session 1Rescue arrangements for emergency team communication that have been rehearsed

  • Agree the smallest change to emergency team communication that would be visibly useful.
  • Rehearse the emergency and rescue plan for emergency team communication, do not just publish it.
  • Make the reporting route for hazards in emergency team communication short and non-punitive.
  • Audit application of emergency team communication controls at the workface.

Session 2Writing a procedure for emergency team communication people can follow at 3 a.m.

  • Set out the decisions in emergency team communication that require sign-off and by whom.
  • Arrange the handover of emergency team communication so capability survives staff changes.
  • Prepare the evidence pack a regulator would ask for on emergency team communication.
  • Verify permits covering emergency team communication are issued by someone competent to assess the hazard.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.