Drafting User Agreements for Digital Platforms

Practical training in digital platform user agreements, grounded in real cases and applied to your own operation.

📍 Abu Dhabi🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

Ambiguity in digital platform user agreements is resolved against the party that drafted it. Most contractual disputes about user agreements are decided by what was written, not what was intended. Participants develop a defensible line of reasoning for the choices they make about the legal and contractual practice discipline. It establishes a shared vocabulary for digital platform user agreements so that teams can disagree productively about it. The programme suits teams tackling the practice within legal and contractual practice together as readily as individuals attending alone. Each session closes with a decision the participant must justify about user agreements in their own setting. The professional literature on digital platform user agreements converges on a small set of controls that reliably work. Ambition around user agreements outruns capacity unless the sequencing is deliberate. The final session converts the week's work on this part of legal and contractual practice into commitments with owners and dates.

Expected Learning Outcomes

01

Agree the first three actions on digital platform user agreements that will be taken on returning to work.

02

Prepare a short, evidence-based briefing on user agreements for senior management.

03

Assess the current state of digital platform user agreements against a structured set of criteria rather than impressions.

04

Protect intellectual property and confidential information within user agreements.

05

Standardise recurring terms on digital platform user agreements while preserving necessary flexibility.

06

Structure guarantees, bonds and security supporting user agreements.

07

Build the administration regime that keeps digital platform user agreements enforceable during performance.

Who Should Attend

01

Company secretaries and governance officers overseeing digital platform user agreements.

02

Finance staff managing payment and security under user agreements.

03

Procurement and contracting staff whose agreements set obligations around digital platform user agreements.

04

Claims and dispute specialists working on user agreements.

05

Risk managers assessing legal exposure from digital platform user agreements.

06

Those responsible for briefing external stakeholders on user agreements.

Course Modules

01

Digital platform user agreements: dispute resolution and forum selection

2 sessions · 8 points

Session 1Drafting digital platform user agreements so ambiguity does not decide it later

  • Remove steps in digital platform user agreements that add effort without adding assurance.
  • Standardise recurring clauses in user agreements into an approved template.
  • Apply data protection requirements to personal data handled under digital platform user agreements.
  • Rehearse the briefing on user agreements that would follow an incident.

Session 2Keeping user agreements alive after the initial push

  • Assess whether the dispute route in digital platform user agreements suits value and relationship.
  • Record the reasoning for any departure from the standard position on user agreements.
  • Maintain a contract register capturing key dates and obligations in digital platform user agreements.
  • Handle each variation to user agreements in writing, with price and time consequence agreed.
02

User agreements: variations, change and preserved position

2 sessions · 8 points

Session 1Confidentiality and intellectual property inside user agreements

  • Agree the smallest change to digital platform user agreements that would be visibly useful.
  • Anticipate the objections user agreements will raise and prepare the answers.
  • Identify which party bears each material risk under digital platform user agreements, and whether that is intended.
  • Agree the indicators that will show whether user agreements is improving.

Session 2Getting other functions to support user agreements

  • Establish who administers digital platform user agreements day to day once it is signed.
  • Protect confidential information and intellectual property shared under user agreements.
  • Decide what will be stopped to create capacity for digital platform user agreements.
  • Confirm that those complying with user agreements understand why it exists.
03

User agreements: authority, approval and execution

2 sessions · 8 points

Session 1Moving user agreements from approval to execution

  • Set escalation thresholds for digital platform user agreements that work out of hours.
  • Identify the data already collected that bears on user agreements.
  • Set out the decisions in digital platform user agreements that require sign-off and by whom.
  • Record contemporaneous evidence of performance under user agreements as it happens.

Session 2Negotiating digital platform user agreements knowing your walk-away point

  • Distinguish symptoms from causes when digital platform user agreements underperforms.
  • Identify the compliance obligations user agreements triggers and who tracks them.
  • Benchmark the organisation's digital platform user agreements against comparable operations.
  • Record what was learned when user agreements did not go as planned.
04

User agreements: the clauses that decide the outcome

2 sessions · 8 points

Session 1Administering user agreements so the contract stays enforceable

  • Build the competence framework that supports digital platform user agreements.
  • Prepare the claim narrative for user agreements while the facts are fresh.
  • Identify where judgement in digital platform user agreements is legitimate and where it is not.
  • Review limitation and exclusion clauses in user agreements for enforceability.

Session 2Handling variations to user agreements without losing position

  • Diarise every notice period and time bar in digital platform user agreements.
  • Define the termination triggers in user agreements and the consequences of each.
  • Review the definitions in digital platform user agreements for terms doing heavy commercial work.
  • Arrange the handover of user agreements so capability survives staff changes.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.