Drafting Legal Service Level Agreements

An applied course in legal service level agreements built around the decisions practitioners actually face.

📍 Tunis🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

Legal exposure on legal service level agreements accumulates through routine decisions taken without advice. The commercial risk in level agreements usually sits in clauses nobody reads until something fails. Comparative studies of this area of legal and contractual practice across sectors find the same handful of failure points recurring. Participants gain a realistic view of what legal service level agreements costs and what it returns. The programme takes participants through the legal and contractual practice capability end to end, from framing the problem to closing it out. Improvement in level agreements stalls when it depends on one capable individual rather than a defined method. Participants test their assumptions about legal service level agreements against scenarios designed to break weak ones. The level assumes working familiarity with the contract portfolio but no prior formal training in level agreements. It ends with a prioritised list of changes to this strand of legal and contractual practice that the participant is prepared to defend internally.

Expected Learning Outcomes

01

Assess the governing law and jurisdiction consequences for legal service level agreements.

02

Prepare the evidential record supporting decisions taken under level agreements.

03

Anticipate the objections that legal service level agreements will attract internally and answer them in advance.

04

Document decisions about level agreements in a form that remains useful after the people change.

05

Design notice, claim and time-bar provisions in legal service level agreements that are workable.

06

Apply a repeatable review cycle to level agreements and act on what it produces.

07

Build the contract register and obligation tracker covering legal service level agreements.

Who Should Attend

01

In-house counsel and legal advisers handling legal service level agreements.

02

Public sector contracting officers applying level agreements under regulation.

03

Project managers whose delivery is governed by legal service level agreements.

04

Finance staff managing payment and security under level agreements.

05

Department heads accountable for the results of legal service level agreements.

06

Quality staff verifying that level agreements performs as designed.

Course Modules

01

Legal service level agreements: claims, evidence and quantification

2 sessions · 8 points

Session 1Who may bind the organisation on legal service level agreements

  • Maintain a contract register capturing key dates and obligations in legal service level agreements.
  • Establish who is informed, consulted and accountable in level agreements.
  • Rank the weaknesses in legal service level agreements by consequence rather than by ease of fixing.
  • Assess whether the dispute route in level agreements suits value and relationship.

Session 2Administering level agreements so the contract stays enforceable

  • Apply data protection requirements to personal data handled under legal service level agreements.
  • Define the termination triggers in level agreements and the consequences of each.
  • Establish the boundary of legal service level agreements and record what sits outside it.
  • Review closed contracts on level agreements for lessons before drafting the next one.
02

Level agreements: notices, records and time bars

2 sessions · 8 points

Session 1Closing out level agreements and capturing what was learned

  • Handle each variation to legal service level agreements in writing, with price and time consequence agreed.
  • Distinguish symptoms from causes when level agreements underperforms.
  • Benchmark the organisation's legal service level agreements against comparable operations.
  • Define the trigger that would require level agreements to be redesigned.

Session 2Comparing level agreements with recognised practice

  • Review the definitions in legal service level agreements for terms doing heavy commercial work.
  • Prepare the summary of level agreements that senior management will read.
  • Decide what will be stopped to create capacity for legal service level agreements.
  • Agree what will be standardised in level agreements and what will not.
03

Level agreements: termination, exit and residual obligation

2 sessions · 8 points

Session 1Negotiating level agreements knowing your walk-away point

  • Identify the compliance obligations legal service level agreements triggers and who tracks them.
  • Standardise recurring clauses in level agreements into an approved template.
  • Confirm that reporting on legal service level agreements reaches the people who can act.
  • Anticipate the objections level agreements will raise and prepare the answers.

Session 2Escalation and decision rights in legal service level agreements

  • Prepare the claim narrative for legal service level agreements while the facts are fresh.
  • Confirm bonds, guarantees and insurance supporting level agreements are valid and current.
  • Review limitation and exclusion clauses in legal service level agreements for enforceability.
  • Diarise every notice period and time bar in level agreements.
04

Level agreements: administration during performance

2 sessions · 8 points

Session 1Building the contemporaneous record supporting level agreements

  • Record the reasoning for any departure from the standard position on legal service level agreements.
  • Name a single owner for each element of level agreements.
  • Check the governing law and jurisdiction clauses in legal service level agreements are consistent.
  • Build the competence framework that supports level agreements.

Session 2Notices and time bars in level agreements that are easy to miss

  • Build the internal briefing that explains legal service level agreements to those affected.
  • Draft the minimum viable contract template for level agreements.
  • Protect confidential information and intellectual property shared under legal service level agreements.
  • Remove steps in level agreements that add effort without adding assurance.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.