Map the regulatory obligations that apply to public sector digital transformation in each market of operation.
Digital Transformation in the Public Sector: Towards Smart Cities
Learn to design, measure and defend your organisation's approach to public sector digital transformation.
📍 Abu Dhabi🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Vendors sell public sector digital transformation as a product; it behaves in practice as a change programme. Technology choices around digital transformation are easy to reverse on paper and expensive to reverse in practice. Participants gain a clear basis for measuring what the digital and data-driven work capability has actually achieved. Applied research in digital and data-driven work consistently shows that early structure around public sector digital transformation reduces downstream rework. This programme builds the wider digital and data-driven work agenda from first principles, without padding and without omitting what matters. What blocks progress on digital transformation is usually unclear ownership rather than unclear intent. It is appropriate for those preparing to take on wider responsibility for public sector digital transformation. Every module pairs a short input on digital transformation with structured practice on the participant's own material. The course ends by identifying what the participant will stop doing to make this strand of digital and data-driven work sustainable.
Expected Learning Outcomes
Set retention, lineage and deletion rules for the data flowing through digital transformation.
Agree the retirement plan for the legacy process public sector digital transformation replaces.
Adapt recognised practice on digital transformation to local constraints without hollowing it out.
Distinguish the parts of public sector digital transformation that must be standardised from those that require judgement.
Review contracts and agreements for the obligations they create around digital transformation.
Define escalation and fallback for public sector digital transformation when the automated path fails.
Who Should Attend
Operations managers whose processes are changed by public sector digital transformation.
Quality staff verifying that digital transformation performs as designed.
Solution architects designing how public sector digital transformation fits the existing estate.
Vendor and contract managers overseeing suppliers involved in digital transformation.
Experienced practitioners formalising an approach to public sector digital transformation that has grown up informally.
Risk and compliance staff assessing the controls around digital transformation.
Course Modules
Public sector digital transformation: architecture, integration and the existing estate
2 sessions · 8 pointsSession 1The data question everyone skips at the start of public sector digital transformation
- List the data sources public sector digital transformation consumes and confirm each has a named owner.
- Identify every system digital transformation must read from or write to.
- Define acceptance criteria for public sector digital transformation in advance.
- Confirm that those complying with digital transformation understand why it exists.
Session 2Escalation and decision rights in digital transformation
- Establish the boundary of public sector digital transformation and record what sits outside it.
- Establish who is informed, consulted and accountable in digital transformation.
- Test public sector digital transformation against edge cases drawn from real historical records.
- Rehearse the briefing on digital transformation that would follow an incident.
Digital transformation: people, skills and the change that follows
2 sessions · 8 pointsSession 1Proving digital transformation paid for itself
- Agree what will be standardised in public sector digital transformation and what will not.
- Set out the decisions in digital transformation that require sign-off and by whom.
- Specify the fallback path when public sector digital transformation is unavailable.
- Estimate compute and licensing cost for digital transformation at expected and at peak load.
Session 2Making digital transformation work when resources are constrained
- Build the user briefing that explains what public sector digital transformation does and does not decide.
- Plan how digital transformation is versioned and how a bad release is rolled back.
- Map the handovers in public sector digital transformation between functions and secure them.
- Test the procedure for digital transformation against a realistic scenario.
Digital transformation: cost, licensing and total running expense
2 sessions · 8 pointsSession 1Building lasting competence in digital transformation
- Set out how exceptions to public sector digital transformation are requested and approved.
- Measure the current quality of the data feeding digital transformation before assuming it is usable.
- Decide which legacy process public sector digital transformation retires, and set the date.
- Agree who is on call for digital transformation outside working hours.
Session 2Explaining public sector digital transformation to people whose jobs it changes
- Define the exit route from the supplier supporting public sector digital transformation.
- Set the metrics that will show whether digital transformation is drifting from its intended behaviour.
- Identify the skills the team lacks to operate public sector digital transformation independently.
- Set the review interval for digital transformation and who attends.
Digital transformation: vendor selection and avoiding lock-in
2 sessions · 8 pointsSession 1Who owns digital transformation once the project team disbands
- Record the rationale for each significant choice made about public sector digital transformation.
- Check that records of digital transformation answer the questions likely to be asked.
- Define the service level public sector digital transformation must meet and what happens when it is missed.
- Record the reasoning behind each architectural choice in digital transformation.
Session 2Sizing digital transformation honestly before committing budget
- Verify six months later that changes to public sector digital transformation have held.
- Prepare the summary of digital transformation that senior management will read.
- Compare the cost of public sector digital transformation with the cost of its absence.
- Assess the regulatory obligations digital transformation triggers in each jurisdiction.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.