Developing the Capacity to Make Difficult Ethical Decisions

A concise, decision-focused programme covering difficult ethical decisions end to end.

📍 Cairo🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

Most disputes about difficult ethical decisions begin as a conversation that was handled badly. Policy on the wider people management and development agenda is judged by how it is applied in the difficult cases, not the easy ones. Participants who influence this strand of people management and development without directly controlling it will find the content directly usable. They acquire practical criteria for judging when difficult ethical decisions is working and when it is only appearing to. Progress on this part of people management and development is usually lost in the gap between approval and execution. Organisations that document the wider people management and development agenda properly resolve disputes about it far more quickly. The programme takes participants through difficult ethical decisions end to end, from framing the problem to closing it out. Exercises escalate in difficulty, ending with the ambiguous situations that make this strand of people management and development hard in practice. The closing exercise tests whether the participant's plan for the people management and development discipline survives a hostile question.

Expected Learning Outcomes

01

Design the appeals or grievance route attached to difficult ethical decisions.

02

Set acceptance criteria for difficult ethical decisions before work begins rather than after.

03

Prepare managers for the emotional load difficult ethical decisions places on them.

04

Build a concise people policy for difficult ethical decisions that colleagues can follow without further explanation.

05

Design a policy on difficult ethical decisions that is fair, lawful and actually usable by line managers.

06

Sequence improvements to difficult ethical decisions so that each step makes the next one easier.

07

Integrate difficult ethical decisions with reward, development and performance processes.

Who Should Attend

01

Planning staff whose forecasts and budgets are affected by difficult ethical decisions.

02

Legal and compliance advisers reviewing difficult ethical decisions.

03

Procurement and contracting staff whose agreements set obligations around difficult ethical decisions.

04

Public sector personnel officers applying difficult ethical decisions within regulation.

05

Recruitment and resourcing staff affected by difficult ethical decisions.

06

Talent and organisational development specialists working on difficult ethical decisions.

Course Modules

01

Difficult ethical decisions: communication and employee understanding

2 sessions · 8 points

Session 1What to measure in difficult ethical decisions and what to ignore

  • Agree what will be standardised in difficult ethical decisions and what will not.
  • Decide what will be stopped to create capacity for difficult ethical decisions.
  • Estimate the resource difficult ethical decisions requires to run as designed.
  • Ask employees what difficult ethical decisions feels like from their side.

Session 2What your existing data already says about difficult ethical decisions

  • Confirm records relating to difficult ethical decisions meet retention and privacy rules.
  • Define acceptance criteria for difficult ethical decisions in advance.
  • State the purpose of difficult ethical decisions in one sentence a new manager would understand.
  • Script the difficult conversation difficult ethical decisions requires and rehearse it.
02

Difficult ethical decisions: fairness, equity and consistency

2 sessions · 8 points

Session 1Piloting a change to difficult ethical decisions before committing

  • Confirm that contractual obligations around difficult ethical decisions are understood.
  • Set the annual review point for difficult ethical decisions and who attends.
  • Build the internal briefing that explains difficult ethical decisions to those affected.
  • Design the communication for difficult ethical decisions around the questions people will actually ask.

Session 2Keeping records on difficult ethical decisions that are lawful and useful

  • Remove steps in difficult ethical decisions that add effort without adding assurance.
  • Identify the data the organisation already holds that bears on difficult ethical decisions.
  • Establish who is informed, consulted and accountable in difficult ethical decisions.
  • Reduce the variation in how difficult ethical decisions is carried out between teams.
03

Difficult ethical decisions: review, learning and adjustment

2 sessions · 8 points

Session 1Getting other functions to support difficult ethical decisions

  • Confirm that those complying with difficult ethical decisions understand why it exists.
  • Assign responsibility for keeping documentation of difficult ethical decisions current.
  • Confirm that reporting on difficult ethical decisions reaches the people who can act.
  • Define who decides on difficult ethical decisions and who may only recommend.

Session 2Explaining difficult ethical decisions so people believe it

  • Distinguish symptoms from causes when difficult ethical decisions underperforms.
  • Train line managers on difficult ethical decisions rather than handling every case centrally.
  • Set the consistency check that catches uneven application of difficult ethical decisions.
  • Document the reasoning for every exception granted under difficult ethical decisions.
04

Difficult ethical decisions: evidence, data and honest measurement

2 sessions · 8 points

Session 1The cost of difficult ethical decisions and how to present it

  • Check that difficult ethical decisions complies with current labour regulation in every location.
  • Name a single owner for each element of difficult ethical decisions.
  • Review difficult ethical decisions for unintended equity effects across groups.
  • Arrange the handover of difficult ethical decisions so capability survives staff changes.

Session 2Reviewing difficult ethical decisions against what actually happened

  • Pilot changes to difficult ethical decisions in one area before wider rollout.
  • Check that difficult ethical decisions still works when volumes rise unexpectedly.
  • Test the policy on difficult ethical decisions against three real cases from the past year.
  • Compare intended and actual outcomes of difficult ethical decisions honestly.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.