Agree the first three actions on self-awareness and emotional control that will be taken on returning to work.
Developing Self-Awareness and Managing Emotions
An applied course in self-awareness and emotional control built around the decisions practitioners actually face.
📍 Tunis🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Most disputes about self-awareness and emotional control begin as a conversation that was handled badly. The organisation's reputation as an employer is built or lost through emotional control. Participants test their assumptions about the practice within people management and development against scenarios designed to break weak ones. They acquire practical criteria for judging when self-awareness and emotional control is working and when it is only appearing to. Buying a tool rarely fixes this part of people management and development; the underlying capability has to be built internally first. The programme works equally well for those formalising emotional control for the first time and those improving an existing approach. Post-incident reviews keep identifying weaknesses in self-awareness and emotional control that were visible long before the incident. The programme converts emotional control from an area of general awareness into a set of repeatable practices. The course ends by identifying what the participant will stop doing to make the wider people management and development agenda sustainable.
Expected Learning Outcomes
Address the equity and inclusion implications of emotional control deliberately.
Communicate the purpose of self-awareness and emotional control to those who have to comply with it.
Equip managers to hold the difficult conversations emotional control requires.
Plan succession and continuity for the roles most exposed to self-awareness and emotional control.
Estimate what emotional control costs to run properly, and what is lost when it is not.
Build capability in self-awareness and emotional control across the management line, not only in the people function.
Who Should Attend
Public sector personnel officers applying self-awareness and emotional control within regulation.
Training and development staff building internal capability in emotional control.
Human resources managers and business partners responsible for self-awareness and emotional control.
Members of committees that take decisions affecting emotional control.
Individuals developing their own capability in self-awareness and emotional control.
Learning and development officers building capability in emotional control.
Course Modules
Self-awareness and emotional control: records, privacy and legal defensibility
2 sessions · 8 pointsSession 1Keeping self-awareness and emotional control alive after the initial push
- Assign responsibility for keeping documentation of self-awareness and emotional control current.
- Pilot changes to emotional control in one area before wider rollout.
- Define who decides on self-awareness and emotional control and who may only recommend.
- Ask employees what emotional control feels like from their side.
Session 2Building the method for emotional control step by step
- Verify six months later that changes to self-awareness and emotional control have held.
- Benchmark the organisation's emotional control against comparable operations.
- Confirm that contractual obligations around self-awareness and emotional control are understood.
- Set the annual review point for emotional control and who attends.
Emotional control: fairness, equity and consistency
2 sessions · 8 pointsSession 1Writing a policy on emotional control a line manager can actually use
- Set the consistency check that catches uneven application of self-awareness and emotional control.
- Review whether emotional control is aligned with the objectives of the workforce.
- Script the difficult conversation self-awareness and emotional control requires and rehearse it.
- Prepare the summary of emotional control that senior management will read.
Session 2Piloting a change to emotional control before committing
- Check that self-awareness and emotional control complies with current labour regulation in every location.
- Review emotional control for unintended equity effects across groups.
- Compare the cost of self-awareness and emotional control with the cost of its absence.
- Measure the effect of emotional control on retention and performance, not activity.
Emotional control: exceptions, appeals and difficult cases
2 sessions · 8 pointsSession 1Costing emotional control honestly, including the cost of inaction
- Prepare the response for the most likely failure in self-awareness and emotional control.
- Estimate the resource emotional control requires to run as designed.
- Establish who is informed, consulted and accountable in self-awareness and emotional control.
- Close out actions on emotional control rather than leaving them open indefinitely.
Session 2Reviewing self-awareness and emotional control against what actually happened
- Write down the assumptions underpinning the approach to self-awareness and emotional control.
- Identify the data the organisation already holds that bears on emotional control.
- State the purpose of self-awareness and emotional control in one sentence a new manager would understand.
- Remove steps in emotional control that add effort without adding assurance.
Emotional control: the manager conversation that decides the outcome
2 sessions · 8 pointsSession 1Where emotional control typically breaks, and why
- Compare intended and actual outcomes of self-awareness and emotional control honestly.
- Map the handovers in emotional control between functions and secure them.
- Build the appeals route for self-awareness and emotional control and publish it.
- Confirm records relating to emotional control meet retention and privacy rules.
Session 2The exception to emotional control that sets the precedent
- Design the communication for self-awareness and emotional control around the questions people will actually ask.
- Build the competence framework that supports emotional control.
- Document the reasoning for every exception granted under self-awareness and emotional control.
- Agree the smallest change to emotional control that would be visibly useful.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.