Designing Stakeholder Management Strategies in Technology Projects

A concise, decision-focused programme covering technology project stakeholders end to end.

📍 Istanbul🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

Technical debt in technology project stakeholders is borrowed against future delivery capacity, at compound interest. The documentation for this part of technology and systems delivery is accurate only until the next release. The programme works equally well for those formalising this strand of technology and systems delivery for the first time and those improving an existing approach. Where technology project stakeholders is measured, it improves; where it is only discussed, it drifts. The teaching approach is deliberately practical: participants build a technical standard for this area of technology and systems delivery as they go. Plans for the technology and systems delivery discipline often fail at the handover point between functions. It establishes a shared vocabulary for technology project stakeholders so that teams can disagree productively about it. Participants take away a working set of documents supporting the practice within technology and systems delivery, ready to be adapted internally. The programme ends where implementation begins, with this aspect of technology and systems delivery broken into steps someone can start on Monday.

Expected Learning Outcomes

01

Plan capacity for technology project stakeholders against measured growth rather than optimism.

02

Control technical debt in technology project stakeholders deliberately rather than by neglect.

03

Document technology project stakeholders to the level a new engineer could operate it.

04

Translate policy on technology project stakeholders into procedures that hold up under day-to-day pressure.

05

Apply data protection and retention requirements within technology project stakeholders.

06

Establish escalation routes for technology project stakeholders that work outside normal hours.

07

Assign clear ownership for each element of technology project stakeholders across the functions involved.

Who Should Attend

01

Infrastructure and platform engineers operating technology project stakeholders.

02

IT managers and service owners responsible for technology project stakeholders.

03

Experienced practitioners formalising an approach to technology project stakeholders that has grown up informally.

04

Service desk and support leads handling incidents in technology project stakeholders.

05

Vendor managers overseeing suppliers involved in technology project stakeholders.

06

Members of committees that take decisions affecting technology project stakeholders.

Course Modules

01

Technology project stakeholders: change control and rollback

2 sessions · 8 points

Session 1Setting availability and recovery targets for technology project stakeholders honestly

  • Review access rights on technology project stakeholders and remove what is no longer needed.
  • Inventory third-party dependencies inside technology project stakeholders and their update status.
  • Confirm the support model and escalation path for technology project stakeholders.
  • Apply change control to technology project stakeholders including emergency changes.

Session 2Getting other functions to support technology project stakeholders

  • Build the competence framework that supports technology project stakeholders.
  • Document the runbook for technology project stakeholders to the level a new engineer could use.
  • Confirm every release of technology project stakeholders can be rolled back within a defined time.
  • Anticipate the objections technology project stakeholders will raise and prepare the answers.
02

Technology project stakeholders: requirements, targets and service levels

2 sessions · 8 points

Session 1Designing technology project stakeholders around how it will fail

  • Identify the single points of failure in technology project stakeholders.
  • State the availability and recovery objectives for technology project stakeholders as numbers.
  • Establish who is informed, consulted and accountable in technology project stakeholders.
  • Test the failover for technology project stakeholders rather than assuming it works.

Session 2What has to be agreed before work on technology project stakeholders starts

  • Write down the assumptions underpinning the approach to technology project stakeholders.
  • Arrange the handover of technology project stakeholders so capability survives staff changes.
  • Assign responsibility for keeping documentation of technology project stakeholders current.
  • Record the technical debt in technology project stakeholders and schedule repayment.
03

Technology project stakeholders: build, pipeline and release discipline

2 sessions · 8 points

Session 1Sizing capacity for technology project stakeholders on measured growth

  • Identify single points of dependency in technology project stakeholders and reduce them.
  • Check that technology project stakeholders still works when volumes rise unexpectedly.
  • Assess the exit route from any cloud or vendor dependency in technology project stakeholders.
  • Run a load test on technology project stakeholders at expected peak plus a margin.

Session 2Proving the backup of technology project stakeholders by restoring it

  • Establish what evidence demonstrates technology project stakeholders is under control.
  • Name a single owner for each element of technology project stakeholders.
  • Define incident severity levels for technology project stakeholders and the response each triggers.
  • Establish the boundary of technology project stakeholders and record what sits outside it.
04

Technology project stakeholders: monitoring, alerting and observability

2 sessions · 8 points

Session 1Least privilege in technology project stakeholders without blocking the work

  • Estimate the resource technology project stakeholders requires to run as designed.
  • Confirm data retention and deletion rules applied within technology project stakeholders.
  • Review whether technology project stakeholders is aligned with the objectives of the technical platform.
  • Configure alerting on technology project stakeholders that reflects what users experience.

Session 2Closing out technology project stakeholders and capturing what was learned

  • Reduce the variation in how technology project stakeholders is carried out between teams.
  • Restore a backup of technology project stakeholders in a test environment and time it.
  • Rehearse the briefing on technology project stakeholders that would follow an incident.
  • Define acceptance criteria for technology project stakeholders in advance.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.