Build a concise safety procedure for post-incident psychological support that colleagues can follow without further explanation.
Designing Psychological Support Programmes After Traumatic Workplace Incidents
Turn post-incident psychological support from a stated policy into a practice your organisation can evidence.
📍 Istanbul🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Almost every serious incident involving post-incident psychological support was preceded by a signal somebody noticed and nobody escalated. Safety performance on the wider occupational health and safety agenda degrades quietly during periods when nothing goes wrong. Content is organised around the decisions practitioners actually face in this area of occupational health and safety, not around theory headings. Cases are chosen to expose the trade-offs in post-incident psychological support rather than to illustrate ideal conditions. What blocks progress on the occupational health and safety discipline is usually unclear ownership rather than unclear intent. Participants gain a realistic view of what this part of occupational health and safety costs and what it returns. It is pitched for practitioners with responsibility for post-incident psychological support, not for observers of it. Where the wider occupational health and safety agenda is measured, it improves; where it is only discussed, it drifts. It ends with a prioritised list of changes to this aspect of occupational health and safety that the participant is prepared to defend internally.
Expected Learning Outcomes
Build the safety case or justification supporting post-incident psychological support.
Set leading indicators for post-incident psychological support rather than relying on injury counts.
Agree the first three actions on post-incident psychological support that will be taken on returning to work.
Design a training and briefing approach that sustains competence in post-incident psychological support.
Design the permit and control regime appropriate to the hazards in post-incident psychological support.
Integrate post-incident psychological support into the management of change process.
Who Should Attend
Internal auditors verifying controls over post-incident psychological support.
Human resources staff handling the people consequences of post-incident psychological support.
Team leaders and supervisors who put post-incident psychological support into practice day to day.
Managers of multi-site operations seeking consistency in post-incident psychological support.
Health and safety officers and advisers responsible for post-incident psychological support.
Facility and plant managers accountable for post-incident psychological support.
Course Modules
Post-incident psychological support: competence, authorisation and supervision
2 sessions · 8 pointsSession 1Auditing post-incident psychological support in the field rather than in the file
- Prepare the evidence pack a regulator would ask for on post-incident psychological support.
- Check the procedure for post-incident psychological support against how the work is actually done.
- Test that protective equipment specified for post-incident psychological support fits and is maintained.
- Confirm the training cycle sustaining competence in post-incident psychological support is current.
Session 2Making post-incident psychological support work when resources are constrained
- Confirm isolation and lockout arrangements for post-incident psychological support are proven before work starts.
- Reduce the variation in how post-incident psychological support is carried out between teams.
- Compare the cost of post-incident psychological support with the cost of its absence.
- Verify contractor competence and method statements for post-incident psychological support.
Post-incident psychological support: contractors and shared workplaces
2 sessions · 8 pointsSession 1Moving post-incident psychological support from approval to execution
- Rehearse the briefing on post-incident psychological support that would follow an incident.
- Check that post-incident psychological support still works when volumes rise unexpectedly.
- Set escalation thresholds for post-incident psychological support that work out of hours.
- Identify single points of dependency in post-incident psychological support and reduce them.
Session 2Why a good control on post-incident psychological support stops being used
- Build the internal briefing that explains post-incident psychological support to those affected.
- Record what was learned when post-incident psychological support did not go as planned.
- Define acceptance criteria for post-incident psychological support in advance.
- Distinguish symptoms from causes when post-incident psychological support underperforms.
Post-incident psychological support: leading indicators, audit and assurance
2 sessions · 8 pointsSession 1Rescue arrangements for post-incident psychological support that have been rehearsed
- Record who is authorised to work on post-incident psychological support and when authorisation expires.
- Audit application of post-incident psychological support controls at the workface.
- Apply management of change to any modification affecting post-incident psychological support.
- Confirm that reporting on post-incident psychological support reaches the people who can act.
Session 2The exposure from post-incident psychological support that shows up years later
- Collect evidence on the present handling of post-incident psychological support before proposing changes.
- Confirm that controls on post-incident psychological support sit as high up the hierarchy as reasonably practicable.
- Ask the people doing post-incident psychological support what makes the procedure hard to follow.
- Verify permits covering post-incident psychological support are issued by someone competent to assess the hazard.
Post-incident psychological support: reporting, investigation and root cause
2 sessions · 8 pointsSession 1The permit regime post-incident psychological support needs, and the one it does not
- Set leading indicators for post-incident psychological support that predict rather than count.
- Remove steps in post-incident psychological support that add effort without adding assurance.
- Set out how exceptions to post-incident psychological support are requested and approved.
- Map the handovers in post-incident psychological support between functions and secure them.
Session 2Keeping post-incident psychological support alive after the initial push
- Assess long-term health exposure created by post-incident psychological support and arrange surveillance.
- Identify the hazards in post-incident psychological support and rank them by consequence, not by frequency.
- Check that records of post-incident psychological support answer the questions likely to be asked.
- Close out corrective actions on post-incident psychological support with a named owner and date.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
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