Translate policy on emergency team resilience into procedures that hold up under day-to-day pressure.
Designing Psychological Resilience Programmes for Emergency Response Teams
Turn emergency team resilience from a stated policy into a practice your organisation can evidence.
Course Overview
Almost every serious incident involving emergency team resilience was preceded by a signal somebody noticed and nobody escalated. Where this part of occupational health and safety depends on the vigilance of one experienced person, it is not yet a system. It is designed for mixed groups, so that the practice within occupational health and safety is examined from more than one functional angle. The programme takes participants through emergency team resilience end to end, from framing the problem to closing it out. Participants apply the occupational health and safety capability to their own work site throughout, so the output is directly usable. Organisations that document the wider occupational health and safety agenda properly resolve disputes about it far more quickly. The course leaves participants able to diagnose weaknesses in emergency team resilience before they become incidents. Ambition around the occupational health and safety capability outruns capacity unless the sequencing is deliberate. The final session converts the week's work on this part of occupational health and safety into commitments with owners and dates.
Expected Learning Outcomes
Set the minimum documentation for emergency team resilience that is genuinely necessary, and stop there.
Design the permit and control regime appropriate to the hazards in emergency team resilience.
Build the safety case or justification supporting emergency team resilience.
Carry out a structured risk assessment of emergency team resilience and rank findings by consequence.
Design a training and briefing approach that sustains competence in emergency team resilience.
Audit the application of controls on emergency team resilience in the field, not on paper.
Who Should Attend
Facility and plant managers accountable for emergency team resilience.
Training officers building competence in emergency team resilience.
Technical staff being prepared for supervisory responsibility over emergency team resilience.
Officers preparing reports on emergency team resilience for boards or oversight committees.
Contractor and subcontractor supervisors performing emergency team resilience.
Senior managers who sign the safety policy covering emergency team resilience.
Course Modules
Emergency team resilience: occupational health and long-term exposure
2 sessions · 8 pointsSession 1What to measure in emergency team resilience and what to ignore
- Set leading indicators for emergency team resilience that predict rather than count.
- Estimate the resource emergency team resilience requires to run as designed.
- Review whether emergency team resilience is aligned with the objectives of the work site.
- Confirm that reporting on emergency team resilience reaches the people who can act.
Session 2Why a good control on emergency team resilience stops being used
- Agree the indicators that will show whether emergency team resilience is improving.
- Decide what will be stopped to create capacity for emergency team resilience.
- Confirm the training cycle sustaining competence in emergency team resilience is current.
- Reduce the variation in how emergency team resilience is carried out between teams.
Emergency team resilience: emergency response and rescue
2 sessions · 8 pointsSession 1Moving emergency team resilience from approval to execution
- Close out corrective actions on emergency team resilience with a named owner and date.
- Establish the boundary of emergency team resilience and record what sits outside it.
- Check that emergency team resilience still works when volumes rise unexpectedly.
- Confirm that contractual obligations around emergency team resilience are understood.
Session 2The permit regime emergency team resilience needs, and the one it does not
- Investigate the last incident involving emergency team resilience to root cause, not to immediate cause.
- Make the reporting route for hazards in emergency team resilience short and non-punitive.
- Check the procedure for emergency team resilience against how the work is actually done.
- Identify the hazards in emergency team resilience and rank them by consequence, not by frequency.
Emergency team resilience: contractors and shared workplaces
2 sessions · 8 pointsSession 1Holding contractors on emergency team resilience to your own standard
- Check that lessons from emergency team resilience reached other sites doing similar work.
- Plan the sequence in which improvements to emergency team resilience will be introduced.
- Prepare the evidence pack a regulator would ask for on emergency team resilience.
- Verify six months later that changes to emergency team resilience have held.
Session 2Investigating an incident involving emergency team resilience without hunting for blame
- Test the procedure for emergency team resilience against a realistic scenario.
- Ask the people doing emergency team resilience what makes the procedure hard to follow.
- Build the competence framework that supports emergency team resilience.
- Record what was learned when emergency team resilience did not go as planned.
Emergency team resilience: procedures, permits and practical controls
2 sessions · 8 pointsSession 1Auditing emergency team resilience in the field rather than in the file
- Rehearse the emergency and rescue plan for emergency team resilience, do not just publish it.
- Record who is authorised to work on emergency team resilience and when authorisation expires.
- Record the rationale for each significant choice made about emergency team resilience.
- Establish who is informed, consulted and accountable in emergency team resilience.
Session 2Who answers for emergency team resilience, and to whom
- Verify contractor competence and method statements for emergency team resilience.
- Audit application of emergency team resilience controls at the workface.
- Verify permits covering emergency team resilience are issued by someone competent to assess the hazard.
- Confirm isolation and lockout arrangements for emergency team resilience are proven before work starts.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.